"The file is not readable" Can't paste image into Illustrator without saving it to computer
When I try to paste an image I copied from pinterest/google etc, it always shows "the file is not readable". Now I have to save every image I want and then drag and drop/place it in illustrator. Which is an additional step I don't need and is very frustrating.
I've never had this problem before. Can anyone help?
Cami
shared this idea
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Hmm. Can’t reproduce at my side, but I am on Windows, using Opera, and most probably try wrong sides form a different provider...
Anyway, I will push it to the team for investigation. Thanks! -
I can paste the image anywhere (photoshop, whatsapp, telegram, notes) except on Ai. I'm using Illustrator 2023 v27.5. The issue occurred only recently when I updated Ai to the latest version. I was previously using the 2021 version with no issues.
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Perhaps the format the browser uses to keep the image in the buffer is something Ai can’t read. Even if the image is said to be a JPEG or a PNG, the CDN can use something like a WEP instead... but Ai now supports WEBP. Which version are you using?
Can you paste this image anywhere else, like in Photoshop? or something less graphics-related, like a word processor?
And it can be a different problem altogether. More details needed.
