Illustrator not using GPU preview on MacBook Pro M1 Max
I bought a new MacBook Pro M1 Max 16" 2021 I have the latest version of Illustrator installed. But when I work with a project where I have a bitmap image illustrator automatically switches to CPU preview and everything crashes.
When I want to click up in the menu View > View using GPU - I can't it's greyed out. Cmd + E shortcut doesn't work either
I can't work with the program like that. Please do something about it. For it is completely crazy. And you don't solve it and yet it limits the work quite a lot. Several users have written to you here and nothing. So why do we pay a subscription when such big problems are ignored.
I have Illustrator 27.5.1.
MacBook configuration:
MacOS: Ventura 13.0
MacBook 2021 16"
Chip: M1 Max - 10 core
GPU: 32 GB
RAM Memory: 64 GB
I will be grateful for the reply and positive solution.
Thank you
Filip Mikus
shared this idea
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Hi Egor,
exactly as you write :-)(Edited by admin) -
So,
an RGB image in a CMYK document — GPU works fine,
a CMYK image in a CMYK document — GPU fails,
an RGB image in an RGB document — GPU works fine,
a CMYK image in an RGB document — GPU fails?
Please correct me.(Edited by admin) -
I just found out that when I work in RGB mode everything goes fine and as soon as I switch the project in RGB to CMYK profile with already inserted image which is in CMYK colors automatically the illustrator is put into CPU preview.
If I insert an image in CMYK mode (drag and drop) into a project that is in CMYK color profile, the illustrator will also automatically switch to CPU preview. If the image is in RGB color profile illustrator is in GPU mode.
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Hi Egor,
currently this happens to me when I'm working on print graphics. I was doing a poster now where I put a JPG image in CMYK color profile. I also have the project in illustrator in CMYK mode 300 ppi.I haven't tried the other types since I mostly work in CMYK profile and I noticed it with this one. I may try others.
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Does it matter which type of image you use? You mention 'bitmap' — but what about other images? RGB/CMYK? PNG/JPEG? TIFF/PSD? Can you check these?
