Illustrator not using GPU preview on MacBook Pro M1 Max
I bought a new MacBook Pro M1 Max 16" 2021 I have the latest version of Illustrator installed. But when I work with a project where I have a bitmap image illustrator automatically switches to CPU preview and everything crashes.
When I want to click up in the menu View > View using GPU - I can't it's greyed out. Cmd + E shortcut doesn't work either
I can't work with the program like that. Please do something about it. For it is completely crazy. And you don't solve it and yet it limits the work quite a lot. Several users have written to you here and nothing. So why do we pay a subscription when such big problems are ignored.
I have Illustrator 27.5.1.
MacOS: Ventura 13.0
MacBook 2021 16"
Chip: M1 Max - 10 core
GPU: 32 GB
RAM Memory: 64 GB
I will be grateful for the reply and positive solution.
exactly as you write :-)(Edited by admin)
an RGB image in a CMYK document — GPU works fine,
a CMYK image in a CMYK document — GPU fails,
an RGB image in an RGB document — GPU works fine,
a CMYK image in an RGB document — GPU fails?
Please correct me.(Edited by admin)
I just found out that when I work in RGB mode everything goes fine and as soon as I switch the project in RGB to CMYK profile with already inserted image which is in CMYK colors automatically the illustrator is put into CPU preview.
If I insert an image in CMYK mode (drag and drop) into a project that is in CMYK color profile, the illustrator will also automatically switch to CPU preview. If the image is in RGB color profile illustrator is in GPU mode.
currently this happens to me when I'm working on print graphics. I was doing a poster now where I put a JPG image in CMYK color profile. I also have the project in illustrator in CMYK mode 300 ppi.
I haven't tried the other types since I mostly work in CMYK profile and I noticed it with this one. I may try others.
Does it matter which type of image you use? You mention 'bitmap' — but what about other images? RGB/CMYK? PNG/JPEG? TIFF/PSD? Can you check these?