freeze app
Freeze illustrator app (2023) always when I lauch the app first time after launch windows 10.
current temporary solution is
1) Freeze illustrator during launch (No response condition)
2) Close the app by task manager or any relevant method
3) Click illustrator again then select whichever the choice to open ( "Run Diagnostics" or "launch illustrator")
4) Normally open the app
5) After close the app, situation is the same from step1
Already tried to uninstall the app and reinstall but situation doesn't change.
TSgsf
shared this idea
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Have you tried to reset preferences?
Corrupted preferences can lead to errors like this, and they don’t get reset when you uninstall/reinstall.
Here is a nice instruction on how to delete them: https://astutegraphics.com/support/tutorials-and-troubleshooting/resetting-illustrator-preferences
