can't create a new file in Illustrator
It crashed once and since then it won't let me create new files (even after reinstall)
Tina Braharnyk
shared this idea
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So it works, good. It’s not an actual solution, since these dialog don’t display thumbnails for recent templates and docs, but it’s fast and I prefer it to the shiny modern one.
> Is there a way to have this window as it's set by default?
Not sure if I get it. You mean you like this one better than the modern one? When you check the 'Use legacy "File New" interface' option in Preferences — this is the dialog you will always get from now on for File > New and Ctrl+N.
Or do you refer to the templates folder you wish to always get opened? -
When choosing it, this is how it looks. Is there a way to have this window as it's set by default?
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But what about the legacy option, the #3? Can you create new files using the previous version of the File New dialog?
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Hi,
Thank you for your reply.Nope, none of those help me much.
Illustrator lets me open recent files or any other document but every time I try creating a new one it stays like this as if it was loading but nothing's moving. None of the buttons change the situation either. I can only switch between blanc windows or exit. -
Tina, some questions.
1. Does it help to erase A4 form the search field at the bottom?
2. Does it help to switch form Recent section at the top to Print? Does that section have anything in it?
3. As a workaround — does it help to open Preferences and toggle 'Use legacy "File New" interface' option and then try to create a new document again?
