Menu items missing
I guess this is a bug, but a lot of items are missing from the menus on my Illustrator. The ones I notice most are Window and Object, I'm not sure if stuff is missing from the other menus as well. I have everything up to date, and I'm on Windows 11, version 23H2.
stefania
shared this idea
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Can you check displays’ native size in pixels, for both the ordinary one and the Cintiq?
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stefania
commented
Hello again, this problem is coming up again, but toggling between tha scaling isn't working. I am working with one regular monitor and a Wacom Cintic, and the problem only happens when I have Illustrator open on the Cintic, when I drag it over to the other monitor the menus appear normal
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stefania
commented
Yes, I toggled back and forth and it's not cropped anymore. It seems to me that Ai was scaling, but I don't really know how to tell the difference.
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Interesting! So you just toggled it back and forth and now it is not cropped anymore?
Do you mean the OS’s scaling or the Ai’s scaling? -
stefania
commented
I tried that, and it worked! Thanks :)
The UI scaling was set to Small, for some reason. Set it to normal and the menus came back.
I decided to see what would happen if I changed it back to Small, since the UI was just taking up way too much space, and the menus stayed correct still after switching back to small. -
Stefania, it looks like menus are cropped... like if the OS decided to draw them smaller than the contents.
Please check if changing UI scaling in Preferences > User Interface changes anything (you can call this dialog with Ctrl + K, if the menu is clipped as well).
Also check if you have a non-default UI scaling for Windows as well.
Please reply back.(Edited by admin)
