Adobe Illustrator scrolling issue with XP-Pen tablet
Hi, I am using XP-pen Star 0-3 tablet. My tablet is correctly with other Adobe programs, only in Adobe illustrator it starts working erratically while scrolling.
I can function normally in Adobe illustrator, however whenever I touch any scrolling bar, entire artboard starts scrolling with movement of mouse.
I have attached the video for better clarity.
Please help
-
ArtCulturZ commented
Yes actually my machine is brand new and I purchased creative cloud package just a week before. I experience this only in Adobe Illustrator as of now - Photoshop and Indesign works correctly. Though I have not downloaded other softwares yet.
-
This issue seems to be a universal one, for many Adobe applications, and it happens not only when using a pen, but a mouse as well — I experience this in Photoshop, on Windows, on two different machines.
It started happening roughly two weeks ago I think... I have a suspicion that some utility I have at both places can interfere... Will try to check.
However, if you search for 'mouse up photoshop illustrator problem' on web, you'll find out many fresh discussions and the engineering teams having no idea what causes it, like here: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-completely-broken-hand-tool-ps24-5-hand-tool-sticking-sticky-not-seeing-mouse-up/idi-p/13877561
Thanks for the report here however.