Incomplete Bug Fix on Legacy Text Disappearing in v28
Illustrator CC 2018.(No problem before 2017)
Updated text disappears when opening a file of old data such as version 10 or lower by a specific operation and updating the text portion.
・Prepare and open files of version 10 or lower
・To confirm whether to update the legacy text on the warning screen, click [OK] to not update
・Save immediately
・Open the saved file
・Click on the legacy text part with the mouse
・On the warning screen, click [Update]
→ The text that should have been updated disappears
Reported in the thread of Japan Forum.
https://forums.adobe.com/thread/2401111
monokano
shared this idea
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monokano
commented
To reproduce this bug, follow these steps:
- Save (or Save As) the file.
- Open the saved file.
- Save (or Save As) the file again.
- Open the saved file. -
Rachel, can you share the test file, please?
Here, if you are OK with sharing it publicly, or privately, using the sharewithai@adobe.com email. In this case, please provide the link to this report so that the team can track the problem (http://illustrator.uservoice.com/forums/601447/suggestions/46685662)Also, you can always get the precise version number in Properties for the Illustrator.exe, in the Details tab.
The number shown in Help > About Illustrator does not provide the exact build info. -
Rachel Mitchley
commented
Using latest version available in creative cloud as of 5/21/23 (can no longer find a version number available in About Illustrator). Updating legacy text causes text box and layer to completely disappear. Upon googling this is a known bug in previous versions of illustrator that seems to have reappeared.
