Illustrator crashes after adding 3D Materials from Adobe Substance. Deleting default materials leads to problems
Since I downloaded 3D materials in the Adobe substance online application, and added them into Illustrator, the application crashes.
I was able to reach the file (Illustrator Application > Show Package Contents > Contents > Resources > Material Resources > DefaultSubstanceMaterials.) But when I delete them, the textures no longer load, impossible to reboot, try other versions, uninstall-reinstall. It always appears like that, I don't know what to do anymore. Impossible to reuse the materials. If you have a solution, I'm interested. Thank for reading :)
Huberty
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Huberty
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Hi,
Thank you for taking the time to respond. I downloaded the files and put them back in (Material-Resources). But when relaunching Illustrator, same problem, the materials do not load. In addition they are all called ($$$/Geometry3DUI/MaterialPanel/View//=). I would have to be able to restart the app, but the problem appears every time. -
It’s strange that reinstallation didn’t help...
Here, I packaged the contents of the Default_Substance_Materials folder and uploaded here: https://we.tl/t-xX006CtQ3H
The link will expire in a week. Please try to grab it and see if placing files back helps.
