Illustrator 29.1 Can't Import AI Files From Other Apps
I posted something about this in the Illustrator user forums earlier today. I've been dealing with a bug present in the Illustrator 29.1 update that was pushed to users this morning. This new version cannot open AI files exported by rival graphics applications if the AI file contains any live text objects. If the artwork is all raw vectors, even with complex fills, it opens fine. Any live text makes it a no-go.
When attempting to open the AI file containing text objects this message is displayed:
"Illustrator could partially read this file. We recovered as much of the file as possible, but some content might be missing. Open to view the recovered file."
When the file is opened there is no content, just an empty placement box.
Rebooting, resetting Illustrator preferences, doing disk cleanup, etc made no difference. The problem still persists.
The only solution appears to be installing a previous build of Illustrator and opening the exported AI files there.
I first encountered the problem on my desktop PC at work (running Win 11 Pro). Then I checked my home setup (an Alienware notebook still running Win 10 Pro). Sure enough, after the patch for Illustrator 29.1 applied it would no longer open AI files made by other applications if the files contained text objects. The latest Beta build is also affected by the same problem.
This might not seem like an important issue, but it is pretty common to handle art files made by customers or by co-workers who are using other rival design applications (such as CorelDRAW).
I also tested whether any plugins, such as those from Astute Graphics, could be contributing to the issue. Removing all the plugins and even resetting preferences afterward didn't make any difference.
Bobby Henderson
shared this idea
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PJ Lightning
commented
Ah so removing text might be a workaround? I'll let my manager know. This bug is causing a huge issue in editing figures for his publication.
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Please send some of the files to sharewithai@adobe.com, so that the team can see what make them different enough to fail when read.
Put the link to this report of yours somewhere in the body of the email also, for tracking: http://illustrator.uservoice.com/forums/601447/suggestions/49106132 -
PJ Lightning
commented
Several years of publication figures -- all converted to AI when we switched to Adobe -- are now useless unless this bug is fixed.
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PJ Lightning
commented
Illustrator can no longer open AI files exported from CorelDRAW. It says that it can only partially read the file and then opens a blank page. The layers contain something called a linked file, but that file is blank.
This was working about 2 weeks ago. I have tried multiple versions and two different computers. I suspect today's update is the culprit, as it says it's made changes to layers.It CAN read a PDF from CorelDRAW but with no layer structure.
OS is Win10, Illustrator is 29.1.
I tried to attach a file, but the page refused to accept it.
