Unknown error during file import
Illustrator 2025 (29.1)
MacBook Pro M3 16"
MacOS Sonoma 14.7.1
When importing I'm getting a random "Unknown error" message. Afterwich the import failes.
This seems chipset related. When I boot Illustrator 2024 (28.7.3) in Rosetta mode, the error is gone.
2
votes
PauluzNL
shared this idea
-
Christophe Delahaye
commented
Probably same issue : https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/46795357-can-t-open-document-in-which-high-dpi-pictures-are
Rosetta mode not available in latest version of Illustrator, this will not go well I'm affraid !
-
Hi Egor, I just did. Thank you for the heads up.
-
...did you send the files to sharewithai@adobe.com, like the dialog prompts?
