The Illustrator was not responding every time I tend to save new file
Once I open Illustrator, it functions smoothly. I can open and save a copy of an existing files without any problems. However, when I click 'New File' and attempt to save it, the program consistently crashes with and became unresponsive.
I tried saving the recovered file, but it also hangs and 'not responding' when I click 'Save' in the File menu. I even restarted my computer to see if that would resolve the issue, but I'm still unable to save a new file.
I hope you can assist me with this problem.
OS: Windows 10
Illustrator version: 29.1 and even the 28.7.3
Anne Rama
shared this idea
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Anne, does it immediately freeze when the Save As dialog shows up? Or does it go numb only after you try to hit Save?
What happens if you try to access another place / drive (and not the Downloads folder I’m seeing at the screenshot)? Does anything change if you launch Ai as an administrator (if you can do that at all)? Are you able to open an existing file, make changes and save them, bypassing the dialog?
