Documents don't open
If I create a new document the dialog appears and I select the option and hit OK. Then the screen does not show the document. Only a gray screen. The same happens when I try to open an existent document. I have to close and and open several times until it opens or create the document.
Fernando Messora
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I'm on a Win11, i9, 32gb ram, GeForce RTX 4070. Im having this problem for over an year. I've tried everything I found on internet. =(
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I see... When did it start happening?
Have you tried to reset preferences?
What you your full specs, OS, GPU included? -
Hi, Egor! There's no diference trying with these diferent methods. It happens both with .ai and .svg files. I've also tried to enable/disable the GPU Performance. Nothing seems to work. Just try dozens of times until it open. Very annoying.
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Fernando, does it differ if you open the documents via different means: File > Recent, File > Open, from the Explorer?
Does it behave any different if you disable Show The Home Screen When No Documents Are Open option in Preferences > General?
Does it happen for SVG files only, or native .ai documents as well?
