Many issues in Illustrator 2025
Hi everyone,
I'm experiencing a range of serious issues in Illustrator 2025 when working with AI or PDF files (many of which originate as PDFs and are then converted to AI for editing). Here's a breakdown of what's going wrong:
⚠️ Main Problems:
Error ID: -128 when pasting text
Every time I try to paste text into a text box—whether copied from a browser, a PDF, or even another Illustrator file—I get an error saying:
Can't paste the type. ID: -128
This makes it impossible to replace or update any existing text areas.
Can't move objects: transformation too large
When trying to move a single element, I get an error:
Can't move the objects. The requested transformation would make some objects too large.
No idea why this happens—nothing is grouped, and I’ve checked that all layers are unlocked.
Dragging text boxes stretches the text instead of resizing the box
When I try to expand a text area, Illustrator stretches the text itself rather than increasing the box size. It seems like all text is stuck in Point Type mode, and switching it to Area Type doesn’t always work.
Selection issues and erratic grouping
Some objects can't be selected at all unless I use Outline mode.
Clicking one object sometimes causes all nearby objects to move.
Even though I haven't grouped anything, Illustrator treats random sets of objects as if they're linked.
Save and export often fail or hang
Saving the document often gets stuck or results in a corrupt file.
Exporting as PDF, PNG, or SVG occasionally fails without an error or freezes Illustrator entirely.
🧪 What I’ve tried:
Clean reinstall of Illustrator 2025
Resetting preferences
Unlocking all objects and layers
Copying elements into a new document
Using older file formats (e.g., Illustrator 2020)
Saving as SVG and reimporting
-
Una - It is unfortunate that you are running into these issues. What is your Illustrator version - is it 29.7.1? Are these newer issues - was the software working fine earlier?
Would you be able to connect with team on a call to resolve this?