JPEGs cannot open in Whatsapp
The File > Export > Export as > JPEG/JPG produces files that cannot be opened in the latest WhatsApp. When opened, a popup will appear saying "This file was sent in an unusual format, which may indicate that this file is malicious, corrupted, or not supported by WhatsApp. For security reasons, this file cannot be opened.
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Please share the exact setting used to export these — a screenshot of the JPEG Options dialog would be fine.
What Illustrator build are you using? How do you send the file exactly? via the browser, a desktop app, by sending it to you phone somehow else?
Can you share a test image here?