25 results found

1. Increase size of anchor points / handles

   Anchor points and handles are hard to grab.
   On denser displays the problem is amplified.
   Hard to grab using stylus.

   163 votes

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   Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

   We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
   Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
   Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
   Adobe. Make It an Experience.

2. Direct Selection tool does not work on text anchors....

   For some reason I can no longer select text by anchor using the direct selection tool. If I use the Regular selection tool it acts as it did before the update but the direct selection tool does not.

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   61 votes

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   Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

   We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
   Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
   Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
   Adobe. Make It an Experience.

3. Zoom with Alt+wheel is way too sensitive in new v27.3 to the point of being unusable

   This has just started with the new update to v27.3 using the Alt and the scroll wheel now causes intermittent massive jumps in zoom. Updated all my Logitech software. Running latest everything so reverting to 27.2 as this makes Illustrator unusable. How on earth did this get through any sort of testing?

   40 votes

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   Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   The fix for this issue has been rolled out with Illustrator 27.3.1 release available through Creative Cloud Desktop.

   
   

   Please update to 27.3.1 version to ensure you do not run into this issue.

4. Blob Brush leaves temporary marks

   When I'm moving around the cursor, without pressing any buttons, and have the Blob Brush tool selected I get these marks. They disappear if I switch to the selection tool.

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   Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

   We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
   Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
   Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
   Adobe. Make It an Experience.

5. Brush Pressure exceeds set size/variation

   When drawing with the brush in CC 2018, the brush size of the stroke can exceed the set size and variation. For instance, If I have a brush size of 3 and variation 3, when drawing pressing very hard, the stroke size will go above 3 pts. in CC 2017 the brush stroke was limited to brush size.

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   Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi, all.

   As per the investigation done by the engineering team, the issue is not a bug, but an expected scenario.

   Variation means that it should go both above and below the set size.

   So a 3pt stroke with 3pt variation will draw from 0 to 6 pt. Kindly reach out to us incase you have any queries.

   Regards, Aishwarya G Gadodia

   Illustrator Team

6. Ai2025 - The Pencil tool has become unusable again! There's no accuracy—it’s too smooth!!!

   I’m here to post about the same issue I did in 2014.
   The Pencil tool has become unusable once again! It’s smoothing too much, even on the maximum accuracy setting (left first slider tick).

   Back in 2014, when Adobe rewrote the Pencil tool, you removed the previous numeric settings and replaced them with four ticks. All of them were too smooth and took too much control over the path, leading to imprecise bubbly and smooth drawings.

   I made a post about this back then, and Adobe was super nice to respond by adding a fifth lowest left tick with the previous lowest accurate settings, which I’ve been using for nearly 20 years now: "lowest fidelity, 0.5px smoothness, 0%."
   Here is the post I made in 2014:
   PLEASE PLEASE adobe. The new pencil tool has become unusuble to me
   https://community.adobe.com/t5/illustrator-discussions/please-please-adobe-the-new-pencil-tool-has-become-unusuble-to-me/m-p/5771656#M19352

   Now, after the 2025 update, the pencil tool once again is smoothing too much, even on the lowest accuracy setting. This is making mine and my colleagues work impossible because the tool doesn’t generate enough anchor points to create the detailed and organic edge illustrations we need. Not everyone is looking to draw smooth, bubbly shapes!

   This is crucial in an free hand drawn operation such as the pencil tool because anchor points act as the resolution of the path, determining the type of edges you want to express in your drawings. The character of the edge is essential for the final look.

   Why shouldn't we have more control over the path resolution, allowing for higher values? Currently, Illustrator seems to be leaning towards reducing the resolution of our paths, limiting our creative control leaning towards more smooth bubbly or geometric style.

   Inkscape is fantastic in this regard as it doesn't limit the resolution the artist gets to add to the path. It has a numeric setting where you can set what you need. Unfortunately inkscape falls short on other aspects of the freehand pencil drawing process, for instance you can't redraw over and over again and sculpt your path with the pencil tool as you can in illustrator.

   With this post I’m requesting:

   (1) To fix the bug and bring back the ability to generate more anchor points on the path for accuracty on the lowest tick with "lowest fidelity, 0.5px smoothness, 0%."

   (2) I'm also making an additional feature request for the ability to add even more anchor points than that by adding an even lower sixth tick that generates even more anchor points, with a setting like "lowest fidelity, 0.2px smoothness, 0%."

   Alternatively, and idealy, please bring back the numeric values like you had before that allow us to set the path resolution more precisely, similar to how Inkscape still handles it.

   This won’t slow down the application in any significant way—today's machines can handle it. I've pushed Illustrator to its limits for many years, and higher resolution paths have never been an issue. There's no reason to hold back on giving users more control over the paths and the style of their illustrations.

   I would love to assist in testing it out.

   Please Adobe.

   Thanks

   MacBook Pro Apple M1 Max PRO 64GB RAM.
   macOS Sonoma 14.7 (23H124)

   I have posted this in the adobe community forums also in hopes of a fix.
   https://community.adobe.com/t5/illustrator-discussions/ai2025-the-pencil-tool-has-become-unusable-again-there-s-no-accuracy-it-s-too-smooth/td-p/14922613

   Here follows some comparisons of anchor point generation to show the bug and the feature request on the bottom:

   (Please click the images to see the anchor point amount better, thanks)

   I’m here to post about the same issue I did in 2014.
   The Pencil tool has become unusable once again! It’s smoothing too much, even on the maximum accuracy setting (left first slider tick).

   Back in 2014, when Adobe rewrote the Pencil tool, you removed the previous numeric settings and replaced them with four ticks. All of them were too smooth and took too much control over the path, leading to imprecise bubbly and smooth drawings.

   I made a post about this back then, and Adobe was super nice to respond by adding a fifth lowest left tick with the… more

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   33 votes

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   Completed (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   This issue is fixed in AI 29.0.1 Hot Fix Update.

7. Locked background objects unlocking/moving when using lasso selection tool

   When I select using the LASSO tool, on screen shows the correct points have been selected, but when I then try to move just these selected points, Illustrator also moves the LOCKED background objects underneath. This error does not happen when I select using other tools. This is clearly a bug!

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   33 votes

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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

8. Corner Anchor Points become Smooth in 24.1

   Draw a straight line.
   Add Anchor points twice
   Use the Delete Anchor Point Tool to removwe the middle one.
   The adjoining Anchor point become smooth instead of staying Corner (as in previous versions).
   See also: https://community.adobe.com/t5/illustrator/anchor-point-glitch-during-removing-unnecessary-anchor-points-adobe-illustrator-24-1/m-p/10936870?page=1

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   22 votes

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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

9. Smooth Tool oversmooths

   Manual use of the Smooth Tool over smooths no matter what I set the fidelity to.
   This tool used to be so helpful in smoothing out rough areas or sharp corners but the new Illustrator 2025 (Desktop) PC version way over smooths.
   This makes everything a blob instead of providing the polished finishing touch it used to give.
   Now I have to manually remove unwanted points to achieve and retain desired shapes.

   19 votes

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   Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hello All,

   We’ve implemented a fix for the previously reported issue in the latest release, version 29.0.1. Please check this update at your end and share your observations.

   Your feedback on the effectiveness of the fix is crucial for us to ensure stability and quality.

   Regards,

   Aishwarya G Gadodia

10. After redo is different from before undo

    The reproduction procedure is as follows.
    1. Create a point text containing two or more paragraphs
    2. Change the transformation reference point to a position other than the default position
    3. Transform it with the scaling tool

    At this point, remember the state of the artboard.

    Undo (command + Z) once.
    Then redo (command + shift + Z).
    It should be different from before undo.

    I feel very threatened because I often do this by hand.

    in Japanese
    再現手順は以下の通りです。
    1. 段落を2つ以上含むポイントテキストを作成
    2. 変形の基準点をデフォルトの位置以外に変更
    3. それを拡大・縮小ツールで変形

    ここまで進めたら、アートボードの状態をよく覚えてください。

    一回取り消し（command+Z）します。
    そしてやり直し（command+shift+Z）します。
    取り消し前と様子が違っているはずです。

    私はこれを手癖でよくやるのでとてもこわいです。

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    17 votes

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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

11. Stroke size goes nuts under 1pt sizes

    When drawing a regular line with pen tool and changing the size of the stroke to less than 1pt, it automatically switches to sizes higher than 1pt.
    For example, if I want my stroke to be 0.5 pt, and if I select it in a dropdown menu, it will automatically turn into 5pt stroke and that will also be applied on the line. Same thing when entering the value manually with the keyboard - entering 0.5 will automatically convert into 5 and change the stroke to be thicker instead of making it thinner. This only started happening in the newest update of Illustrator - Fall 2017

    When drawing a regular line with pen tool and changing the size of the stroke to less than 1pt, it automatically switches to sizes higher than 1pt.
    For example, if I want my stroke to be 0.5 pt, and if I select it in a dropdown menu, it will automatically turn into 5pt stroke and that will also be applied on the line. Same thing when entering the value manually with the keyboard - entering 0.5 will automatically convert into 5 and change the stroke to be thicker instead of making it thinner. This only started happening in the newest… more

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    14 votes

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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

12. Free transform tool is still broken.

    Free transform tool is still broken in CC 2018.

    Look at the comparison.

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    13 votes

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    Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

13. Free Transform Tool hidden under Puppet Warp in toolbar

    Illustrator CC 2018 22.1.0

    The Free Transform Tool is no hidden under the Puppet Wrap Tool. The Free Transform Tool should be the default tool. The Puppet Transform Tool should be the one which is hidden.

    In a typical day we use the Free Transform Tool quite frequently, while we almost never use the Puppet Wrap Tool. I do not speak for everyone, but only for our design studio and in my personal experience.

    Before someone posts something about keeping the bounding box visible, please be aware that to remove as much useless clutter from our drawings while editing an object we almost always keep the following hidden: the Bounding Box and Corner Widget.

    Hiding these two items create efficiencies in our drawing routine and removes unneeded clutter when editing objects.

    Corner roundness can be edited in the control bar and bounding box can be revealed only when needed using the Free Transform Tool.

    By default these should be hidden for power users (my opinion). They can be turned on if needed by other users.

    Illustrator CC 2018 22.1.0

    The Free Transform Tool is no hidden under the Puppet Wrap Tool. The Free Transform Tool should be the default tool. The Puppet Transform Tool should be the one which is hidden.

    In a typical day we use the Free Transform Tool quite frequently, while we almost never use the Puppet Wrap Tool. I do not speak for everyone, but only for our design studio and in my personal experience.

    Before someone posts something about keeping the bounding box visible, please be aware that to remove as much useless clutter from our drawings while editing an… more

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    Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

14. AI 23.0 crashes when drag-copying simple objects when yo have HotDoor's CADtools installed

    Since I installed version 23.0 it frequently and repeatably crashes when drag-copying even the simplest objects. In the latest example it was a line segment -- two connected vertices. After recovering, I rebuilt the objects and tried again -- same result. This is such a basic operation that I do it without thinking -- having it cause an instant crash is very debilitating to my workflow.

    MacOS 10.12.6
    iMac Retina 5K 27in Late 2015
    4GHz Core i7
    32GB RAM

    11 votes

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    Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi,

    This bug has been fixed with AI version 23.0.2 & fix has been verified from Brendon (Hotdoor).

    Please update AI to latest version 23.0.4 (MAC) & 23.0.3 (WIN).

    Please do let us know if it is still reproducible at email id:
    sharewithaaiATTHERATEadobeDOTcom

    For the crash during image crop you need to start a new thread as it is different from the crash described in this thread.

    Thanks & Regards,
    Raghuveer Singh
    Illustrator Team

15. Unwanted automatic grouping of compound paths with blob brush tool

    When I draw too close to an existing path/compound path with the blob brush, it automatically groups the two (SEPERATE!) path together.
    It is "solved" if I check "merge only with selection" but that is not a real fix.

    https://community.adobe.com/t5/illustrator/unwanted-grouping/m-p/12309007#M286929 see this thread for more on this issue.

    On MacBook Air M1, newest update, using wacom tablet. It did not ever happen before.

    10 votes

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    Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi Everyone,

    
    

    We have fixed this bug in release – v 26.0 which is available worldwide. Thanks for your patience on this.

    
    

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    
    

    Warm regards,

    Aishwarya 'G' Gadodia

    Illustrator Team

16. Bug: Shift + clicking anchor point with Delete Anchor Point tool doesn't retain curve shape

    24.1.1 on Windows 10 and Mac Mojave

    In CC 2020, Shift + clicking an anchor point with the Delete Anchor Point tool is supposed to work like the Simplify Path tool -- the shape of the curve shouldn't change. But even on a path with redundant anchors, this new shortcut doesn't work. The curve changes shape as in previous versions.

    10 votes

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    Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    It works fine in the latest versions.

    Please check if it does and comment back if it doesn’t.

17. Can't see anchor point and handles of paths after breaking link to symbol.

    1. Version 21.1.0
    2. Draw the circle or any other simple shape, convert it to symbol then break link to symbol. Choose Direct selection tool and click on any anchor point. As result you will not see the handles of any point. The handles are shown only in isolation mode or outline mode but not in basic prewiew mode.

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    9 votes

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    6 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    Hi,
    We are pleased to inform you that your request is available in the latest release of Illustrator version 22.0.
    Visit your Adobe Creative Cloud Application and update. If you do not see an update on the application please check for update from the flyout options on the application after clicking on three vertical dots. For step by step process please visit: https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html#Checkforupdates

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

18. BUG - Offset path preview remains in artwork even after cancel or tick off preview

    Hi. Since Illustrator 23 I have a very strange bug in the preview of offset path. When I select a shape and select offset path I get the dialog. In the dialog I can set the variables. if I then click ok all is well. But if I check preview I can see what the values I entered will do. So far so good. But then something strange happens. If I change a value I see the result in a preview, but I also see the first preview. The result is even added to the last preview path. And i can keep on doing this and the offset path keeps on growing...

    But it gets even stranger when I click cancel. it does not cancel, it keeps all the previews in the artwork... I need to undo it for every 'preview' I got.

    This makes working with this tool nearly unworkable.

    I included a picture where I only checked and unchecked the preview checkmark a few times...

    Please let me know how to fix this.

    Thanks,

    best regards,

    Roger

    Hi. Since Illustrator 23 I have a very strange bug in the preview of offset path. When I select a shape and select offset path I get the dialog. In the dialog I can set the variables. if I then click ok all is well. But if I check preview I can see what the values I entered will do. So far so good. But then something strange happens. If I change a value I see the result in a preview, but I also see the first preview. The result is even added to the last preview path. And i… more

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    7 votes

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    7 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

19. Width tool started work weird after update 27.9

    After this update, width tool on closed shapes instead of acting like they are shapes with continuous edges, it cuts the width at a point.

    I use width tool a lot and this is problematic.

    Oh and in some cases width point not showing.

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    6 votes

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    16 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The bug is fixed in the latest public release 28.0.

    Please check and reply back if it now works as expected.

20. lines aren't smooth with pencil tool

    Back in version 25.0 the paths drawn with the second setting were smooth. Since version 25.1 the paths aren't smooth. it creates unnecessary misplaced points.

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    5 votes

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    3 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!