Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
791 results found
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The new document preset for print defaults to iPhone mockups. Letter and legal and tabloid might be better choices
Use Letter and legal and tabloid for new document presets instead of a bunch of Iphone mockups
1 vote -
Transform pattern only: setting height/width to 0 crashes Illustrator
If you select "transform pattern only" option in Transform panel and (accidentally) set height or weight to 0 (mm in my case), then Illustrator crashes.
1 vote -
GreatCut 4
My GreatCut 4 software plugin for Illustrator was working great until your last update of Illustrator. Can you please fix this issue. Thank you.
1 vote -
Contour extérieur impossible sur du texte
Le réglage pour placer le contour de mon texte à l'extérieur est impossible à cliquer alors que d'habitude ça fonctionne
1 vote -
Illustrator freezes up every +-20 minutes, unfreezes after alt+tab
Illustrator (24.2.3 & 24.3, possibly previous versions too), freezes every 20 minutes or so. Sometimes it doesn't happen for an hour, sometimes it happens twice or 3 times in 10 minutes.
When I say freezing, I mean freezing as if crashing (where the application gets a white-wash and then Windows pops up a message with a crash report message). The only difference is it doesn't give the "application crashed, send/not send" message. It just stays frozen, even when clicking on the application repeatedly (what usually causes the program to freeze etc). When alt-tabbing to another application and back, everything is…
1 vote -
Annoying glitch, that blocks UI items and makes me restart application
Windows 10
AI 24.0.1While working in AI, I can randomly encounter annoying glitch, which blocks any UI items and makes me restart application. The main thing is that application continues working - you can choose tools with keyboard shortcuts, but UI become buggy and you cannot choose any tool by mouse - nothing happens when you click on elements and you see some black rectangles instead of context menu. This situation happens absolutely randomly. I've attached some videos from mobile phone, there is clearly seen that happening.
It happens more than once a day and it is really annoying.…1 vote -
Show All
Option-Command-3 (Show All) key combination not working in Illustrator 24.2.3
1 vote -
Select Same Stroke Weight does not.
2019 iMac running OS 10.15.4, AI CC 23.1.1
Shouldn't "Select Same ***" actually select ALL the items identical to the one item selected? I am working on a master file for Nutrition Facts panels, and cannot truly select every rule that is of a particular weight. REALLY Frustrating!
1 vote -
Artboard moves when clicking in Recolor Artwork dialog
Using Windows 10 English & Illustrator 24.3.1 beta.
In them Recolor Artwork dialog (with the new color wheel), I can make the artboard move down or to the right by interacting with the "Dominant Colors" box.
Steps to reproduce:
1) With an open document, select artwork
2) Open Recolor Artwork dialog
3) Click in the "Dominant Colors" box, move the mouse slightly upwards, then hold the cursor where it is (around the top of the "Dominant Colors" box).Expected result: The artboard does not move
Actual result: The artboard moves downwards*** the artboard can be moved to the right…
1 vote -
Illustrator 24.2.3 crashes at exit, cannot see contents once 2019 file is opened, preview displays
Illustrator 24.2.3, cannot open a file for editing that worked fine in earlier version of Illustrator, probably CC 2019, to make a change. A preview is displayed before opening. Fortunately CS5 can open it, otherwise I would have lost a customer. After closing 24.2.3, it crashes about 50% of the time on any file I have modified. The CS5 versions of files being posted were produced by using CS5 to open the CC 2019 versions, although it complained that they were newer and might not have valid text attributes, and saving to CS5 format. The eps and TIF are used…
1 vote -
Undo not working when Align Panel is active
After clicking one of the Align/Distribute tools, Cmd-Z to undo does not have any effect. After clicking in the artboard, undo works again.
1 vote -
Place - wedge in image appears and moving images is clunky
When I place an image, a wedge appears, and it only goes away when I lock, and then unlock the layer. If I start moving the image around again, the wedge appears again.
Windows 10
Illustrator 24.2.1 (64 bit)1 vote -
Bug avec Catalina + cintiq 27HD + illustrator
I've been working for 3 years with Illustrator on a Cintiq 27HD and so far it worked perfectly.
I changed my old Imac (high Sierra) for a Macbook Pro on Catalina in june, and i work with the last version of Illustrator. I specify that my new Mac is clean and was installed by a professional, and that the MacbookPro is new. So there are no old files that could disturb the system.
I now encounter a bug on illustrator which is triggered after about fifteen minutes of handling illustrator (I work with the express key commands of the cintiq),…1 vote -
Unable to use 'Place...' command in Adobe Illustrator v24.2.1
MacOS Catalina 10.15.5
Adobe Illustrator v24.2.1- Select 'Place...' from File menu
- Wait for browse window to load
- Nothing happens
- Unable to place a file on the artboard
1 vote -
illustrator unexpectedly quits and does not reopen the project i was working on.
illustrator constantly crashes and then when i try to reopen it my unsaved project i was working on is now gone if it happens again im more than likely going to smash my ******* computer and send it to you in a box asking for a new one since you can't seem to fix your software
1 vote -
Not sure but it's happening
Adobe Illustrator 24.2 64-bit
Windows 10 HomeSo I thought it was my corsair scimitar pro was the problem, but outside adobe, my mouse seems to work fine.
the issue is, when I work in illustrator, my mouse acts like I released my left mouse button. So for example, when I'm making a rectangle, it sometimes randomly stops making the rectangle like I release my button. Or when dragging it releases.. anybody having this issue?
1 vote -
Rotate tool
in Illustrator 24.2 the rotate tool often seems to default back to random numbers now instead of to the last used or something that might make sense (eg 90). eg 93.24
1 vote -
Snap to point not working and please allow files to reopen after crash/restart/reopen
Mac OS High Sierra 10.13.6, Illustrator 24.2
Selection points no longer seem to appear on hover and snap to point isn't working even if I quit the app and restart.
This is getting kind of ridiculous - trying to work is frustrating if you need to be precise with something.
Also... please please Adobe - why is it almost every other company has managed to give us the option to reopen after quit with the same files open but you still haven't?? Today Creative Cloud told me I had 7 updates available and I thought, ok great, maybe just maybe…
1 vote -
Objects deselect on copy or paste (Illustrator 2019)
This is a bug, not an idea.
Sometimes when copying an object or pasting, the copied or pasted object does not remain selected.
This is far less than ideal, especially when using Paste in Front.
Happens in Illustrator 2019 / OSX Catalina
1 vote -
Pasting goes to the back of the layer - and not on top!!!!!
When copying an object and then pasting the new object goes to the back of the stack of objects and not to the front! Please fix and make it go to the top.
1 vote
- Don't see your idea?