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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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786 results found

  1. Undo (CMD+Z) doesn't work correctly with "Scale Artwork with Artboard" feature

    When I scale artboard, and use new "Scale Artwork with Artboard (finally ;)" feature, and then try to undo to previous scale (Cmd+Z), some objects don't return to previous position and remain outside artboard. Please see screen recording, attached.

    3 votes

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  2. Error con la nueva versión 2025 [!IMP]

    Abrí mis documentos creados en AI para poder editarlos y cada ciertas acciones me aparece un error sin precedentes.

    1 vote

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  3. The operation cannot complete because of an unknown error [!IMP]

    I keep getting this error every time a move a polygon or anything on the canvas. It's ground me to a halt. PLEASE FIX!

    1 vote

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  4. Errore sconosciuto all'apertura di un file dwg.

    All'apertura del file dwg generato con autocad (il quale l'ho sempre aperto con Illustrator), non sono più riuscita ad aprire alcun file dwg. Mi compare la scritta "impossibile completare l'operazione a causa di un errore sconosciuto [UNKN]"
    PS: non mi fa caricare il file in oggetto

    2 votes

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  5. Guidelines disappear from recovered documents

    In automatically recovered documents, guidelines can not be made visible. AI29.0 Win 11 Pro 10.0.22631

    1 vote

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  6. There is a problem with zooming the mouse wheel in 29.0

    When zooming with the mouse wheel, the zoom coordinates are severely offset.
    This issue existed in previous versions and was fixed in 28.6, but reappeared in 29.0

    1 vote

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  7. ドキュメントのグループの抜きを設定したドキュメントをPDFで書き出したものがオーバープリントプレビューの表示と異なる

    macOS13.6.7/iMac27inch(Intel)
    Illustrator ver.28.6

    再現手順
    1. いくつかの図形を重ねて合成モードを乗算に設定したうえでグループ化しグループの抜きのチェックボックスを外す。
    2. ドキュメントのグループの抜きを設定する。
    3. PDF X4で保存する。
    4. そのPDFをAcrobatで開く。
    5. Illustrator上でのオーバープリントプレビューの表示と異なる。

    Actual result
    PDFを書き出した状態とIllustrator上での表示が異なる。

    Expected Result
    PDFの表示とIllustrator上での表示が同じになる。

    Illustrator上でのグループの構造の違いがIllustrator上のレンダリング結果とPDF書き出し結果で相違が生じています。1でのグループの抜きのチェックを外したグループではIllustrator上ではグループ内ので抜き処理を行わず合成モードの処理を行います。これがPDFを書き出した際にグループの抜きと解釈され、全てがノックアウトされた状態でPDFが作成されます。どちらが正しいかという事は難しいのですが、グループに設定されたノックアウトを拒否する設定をPDF書き出し時にも有効にするほうが表現の幅が拡がるように思います。

    EN
    Step to reproduce
    1. Overlap some shapes, set each objects the blending mode to Multiply, group them, and uncheck the KnockoutGroup checkbox in the Opacity panel.
    2. Set the Page Knockout Group.
    3. save the document as PDF X4 format.
    4. Open the PDF in Acrobat.
    5. The overprint preview in Illustrator is different between PDF.

    Actual result
    The display in Illustrator is different from the exported PDF.

    Expected Result
    The display of the PDF and the…

    15 votes

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  8. Illustrator scripts not working on M2 Mac mini

    Apple M2 Pro running Sonoma 14.7. Only the 3 included scripts are visible or work in either Illustrator 24 (v28.7.1) or Illustrator 23 (v27.9.6).
    If you browse to a script you can select it but nothing happens. No action, no error message.
    External 3rd party scripts no longer seem to work.
    Is there a fix?

    1 vote

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  9. 不透明マスクで形状のぬきを定義を設定時、不透明マスクがオブジェクトの不透明度の影響を受ける

    再現手順
    1. 任意の色を付けた矩形の上に任意の形状のオブジェクトを起き白黒グラデーションを指定し、双方を選んで透明パネルにてマスクボタンをクリック。
    2. 背面に大きめの矩形を配置し。1の不透明マスクを適用したオブジェクトと一緒に選択し、グループの抜きを指定する。
    3. 不透明マスクを適用したオブジェクトをダイレクト選択ツールで選択肢。不透明マスクで形状のぬきを定義チェックボックスをチェックすると不透明マスクでグループの抜きが適用された状態になる。
    4. 不透明マスクを適用したオブジェクトの不透明度を調節すると不透明マスクの不透明度も変化し抜きの状態が変化する。しかし、透明パネルでマスクオブジェクトを確認すると不透明度は変化していない。

    期待する結果
    不透明マスクで形状のぬきを定義を設定した場合、被マスクオブジェクトの不透明度に関わらずマスクオブジェクトに設定された状態を保持して抜きを設定する。

    実際の結果
    不透明マスクで形状のぬきを定義を設定したオブジェクトの不透明度の値に不透明マスクの不透明度が影響を受け不透明マスクの状態が変化する。この状態はグループの抜きを設定しない場合と等価である。

    EN
    Step and Reproduce
    1. place an object of any shape on top of a rectangle of any color, specify a black and white gradient, select both objects, and click the mask button in the transparency panel.
    2. Place a larger rectangle on the back, select it together with the object to which the opacity mask is applied (1), and apply Knockout Group.
    3. Select the object to which the opacity mask is applied with the Direct Selection tool. Check the "Opacity & Mask Define Knockout Shape"…

    2 votes

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  10. Not sure who angered Microsoft, but Adobe Apps not Working again!

    It seems like every Tuesday, after Microsoft sports it's guerilla updates, Adobe Apps, especially Illustrator Beta and Illustrator 2024 stop working. They will launch, but won't stay open for long before they just disappear. And though it pretends to save your work, it doesn't. This is probably the fifth or sixth time this has happened.

    Last time this happened, I had to uninstall the entire creative suite and run a special program to wipe my drives of all things Adobe then reinstall from scratch to get it to work. What a nightmare.

    1 vote

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  11. Computer Won't Sleep after Text Edit in Illustrator

    After editing the first text box in an Illustrator document, my computer will neither blank the screen nor go to sleep until Illustrator is closed. The problem started when I installed version 28.6. I am running Windows 10.

    The POWERCFG utility in Windows indicates that the offending module is CEPHtmlEngine\CEPHtmlEngine.exe. Don't know if that's helpful. See the screen capture below.

    1 vote

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  12. Broken CSS Style Elements in SVG Save and Export

    I have been exploring why our company users are seeing full black artboards or random black fill objects in SVG files produced in the Save As\SVG process, as well as exporting SVG using API developer tools. I know there have already been issues with non-alpha-numeric characters (what I will call “irregular characters”), but the issue we are seeing relates to periods (.) specifically.

    When files are saved/exported using Style Elements to drive the CSS, if those style names contain a period, ie: "BLACK STROKE .25pt", the Save As SVG export process allows the CSS class label to contain a period.…

    1 vote

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  13. Ctrl+F sometimes doesn't work

    Ctrl+F sometimes work and sometimes doesn't, I have to redo the copy and them Ctrl+F again.
    + it sometimes paste not on the top but under everything.

    1 vote

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  14. se rompió el archivo desincrutado despues de editarlo en psd y actualiarse en ilustrator

    mejorar la conexion de edicion de imagenes desincrustada entre psd y ilustrator ya que se rompen

    1 vote

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  15. Illustrator prevents Mac display from sleeping due to inactivity

    When Illustrator is left open for some time, it prevents my MacBook display from turning off and locking. It also prevents the screensaver from coming on. I am 100% sure this is caused by Illustrator because I have done the following experiment twice:

    1. Change the screen saver to come on after 1 minute.
    2. Leave the Mac idle for over 1 minute.
    3. Screen saver does not start.
    4. Close Illustrator application.
    5. Leave the Mac idle again.
    6. Observe that the screen saver starts and the computer locks after 1 minute.

    After restarting Illustrator, the problem goes away for a short time but then…

    1 vote

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  16. Clic gauche qui marche 1 fois sur 3 ou alors 1 clic gauche en fait 2...

    Bonjour, lorse que j'effectue 1 clic gauche sur ma souris, celui s'effectue 1 fois sur 3 (c'est aléatoire) ou bien quand celui-ci fonctionne, un double clic gauche s'effectue...

    À noter que ma souris fonctionne parfaitement bien hors des logiciels de la suite Adobe.

    Dans l'attente d'une réponse rapide car mes tâche de travail son compliquéa à effectuers à cause de ce bug...

    Bonne journée.
    Cordialement.

    1 vote

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  17. Le remplissage génératif ne fonctionne pas.

    Lorsque je sélectionne une forme pour un remplissage génératif, cette fonctionnalité n'aboutit pas. Après quelques instants, le curseur de progression n'avance plus et cela peut aller jusqu'au plantage de l'ordinateur. Microsoft Windows 11 Famille, Version 10.0.22631, mémoire physique 16 Go, carte AMD Radeon(TM) Graphics, Adobe Illustrator v. 28.6.

    1 vote

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  18. PDF vector artwork exported from Fresco to desktop corrupts when opened with Illustrator

    I created a vector artwork in Adobe Fresco (app is up to date) on the iPad Pro (OS 17.5.1) then exported it as PDF to my Macbook Pro (Sonoma 14.6.1). The file looks fine until I open it in Illustrator for Desktop (Version 28.6) where one of the vector layers corrupts (best word to describe it) upon opening the PDF in Illustrator.

    Troubleshoot attempt 1: I tried exporting and re-exporting and opening and re-opening SO MANY TIMES. The same layer corrupted every time.

    Troubleshoot attempt 2: I tried duplicating the artwork in Fresco, then deleted all the layers except the…

    1 vote

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    This is a limitation of Ai. The truncated path has 32000 points exactly, and the missing part of it just being cut open.

    Even though a PDF can have more points, Ai won’t be able to read it. This is not a new bug, it’s just this particular path. You can workaround by splitting it into four chunks.

    Please also upvote this request to lift the limitation.

  19. AI CC 2024 freeze randomly

    Randomly my illustrator would freeze suddenly, doesn't go to "not responding" phase, looks like nothing happen but can't click on anything, must force close it and restart, and its really bad because it happen randomly so i can't "prepare" for it

    1 vote

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  20. 鼠标按住路径illustrator无响应,松开鼠标就好了

    鼠标按住路径(任何路径)illustrator无响应,松开鼠标就好了。
    如视频:

    2 votes

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