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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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747 results found

  1. .svg QR code generated with Adobe Express does not open properly

    When I generate .svg QR codes in Adobe Express, I cannot open them properly in Illustrator. An error message appears. There is a way to manually correct it, but well, it would be useful to save this hassle.

    1 vote

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  2. Don’t delete preferences after downgrade

    This issue is critical.

    When downgrading using the CC app (from “Other versions”), the entire preference folder is wiped out, for instance from 27.9 to 27.8.1.

    It means that downgrading delete without warning years of work on custom shortcuts, transparency presets, default options, workspaces, etc.

    I lost everything just because I wanted to avoid some bugs I had in 27.9.

    At the very least, there should be a warning. Ideally, there should be no deletion of preferences.

    Even if the use makes a copy of their preferences folder (for instance by copying “enGB” to “enGB (backup)”, the backup…

    3 votes

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  3. Dotted grids don’t show up in 27.9

    When a grid is set as Style:Dots, it does not show up any more after update to 27.9, even when grids are not hidden. The dotted grids work in 27.8.1, and the lined grids work in both version.

    1 vote

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  4. Copy and paste

    I'm having problems with copying and pasting any object. Every time I need to undo the action and copy again the same object to be able to paste, because the first copy/cutout, that shows me the action actually exist, the program does not allow to paste the object.

    1 vote

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  5. Auto-recovery gets disabled

    I had auto-recovery on before Illustrator crashed however when I restarted the program I received a prompt that said auto-recovery is now disabled

    1 vote

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  6. XML variables error on create xml

    OSX 11.7.8 + Ai 27.9

    many problem when create variables for change ai files linked on artwork

    1 vote

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  7. Pre Release

    I installed the pre-release of Illustrator and can't continue. It says:
    Your Illustrator has expired.
    Huh? That's definitely a bug! I can only uninstall it and return to my regular Illustrator or the Beta release.

    1 vote

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  8. Métodos abreviados de teclado

    No funciona ningún atajo de teclado, la opción "valores por defecto de Illustrator" está vacía.

    2 votes

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  9. Illustrator 2023打开DWG文件尺寸标注没有箭头

    Illustrator 2021没有问题,正常显示。
    Illustrator 2023会失去箭头,请修复,谢谢!

    2 votes

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  10. Share does not support opacity mask

    The new Share for review does not display correct if there is opacity mask. I had open distressed texture tutorial from the Discover Panel and was eager to test Share for review … result was a black screen since this was below the group that had an opacity mask.

    I added other element they were visible but not the elements that had opacity mask. Releasing Opacity Mask and the review works as normal.

    2 votes

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  11. ライブペイントオブジェクトにオーバープリントブラックを適用した際の問題

    ライブペイントを適用したオブジェクトに対してオーバープリントブラックを適用するとライブペイント設定が消える。

    macOS11.6
    Illustrator CC2022以降

    再現手順
    1. 線や麺の組み合わせでライブペイントを作成し着色する。
    2. ライブペイントオブジェクトを選択し「編集→カラーを編集→オーバープリントブラック」を適用する。
    3. ライブペイントに対して指定した処理が消え、閉図形外で保持されていた線も幅0.5pt、K100の黒に変化する。

    期待する結果
    ライブペイントオブジェクトに対してオーバープリントした際、閉図形外のK100の線等以外にオーバープリント属性を適用せず、ライブペイントオブジェクトの状態を保持する。

    実際の結果
    ライブペイントオブジェクトに指定した塗りなどの情報が消え、元から持っている線幅等の情報も一定値に変化する。

    代替処理
    ライブペイントに対する「ブラックオーバープリント」は行わない。必要なオーバープリント指定は手動で指定するか、ライブペイントオブジェクト自体を拡張してから「ブラックオーバープリント」を適用する。

    6 votes

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  12. Illustrator freezes after computer date changes several times.

    Illustrator stops responding when the computer's date has changed. Photoshop and Indesign work well.

    11 votes

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  13. Blend Modes

    Blend modes are not working

    1 vote

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  14. Placing Linked PDF file with "Show Import Options > Crop to:", placement doesn't obey the option selected

    On the latest update to Illustrator (early July 2023), when placing a PDF with "Show Import Options", no matter which option is picked (Art, Crop, Trim, Bleed, Media), it always places to the crop/artboard, even though there is bleed set and larger media/artwork beyond the artboard in the PDF.

    2 votes

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  15. "unknown filter error" when importing variables which have multiple links within the document

    "unknown filter error" when importing variables which have multiple links within the document.

    Reproduce:
    1. make a document with variables. I have a mix of image and text but I don't think it matters.

    1. link multiple document objects to one variable, as is allowed within illustrator

    2. try to update the variable library with a CSV that has the same structure just different values (average use case)

    You should get a dialog warning that variable sets need to be overwritten blah blah click ok and then the error pops up. Probably forgot a nested loop would be my completely uneducated guess.

    1 vote

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  16. Rotate tool doesn't center

    When trying to select center while trying to rotate an object around another one, it doesn't center. It will put the center of rotation somewhere around the center of the second object. Like this everything rotated and copied is off center.

    Not sure if it is related, but when selecting several items and want to align them horizontally, it just doesn't work. It is placed off the axis (imaginary horizontal line).

    1 vote

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  17. 1 vote

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  18. フォント検索中に落ちました。

    OS:Windows11
    ILLUSTRATOR: 27.8.20

    フォントを探していて、下記内容のダイアログを出力して落ちました。[Kill Process] [Ignore ] [copy] などのボタンが出ていたので、copy で内容を取得しました。


    出力されたエラーはこちらです。

    Debug Assert failed!
    {
    expression: "removedB || bNotExistingOK"
    hash: "ad5780dd-013c-9e84-ec7d-463b0000003a"
    lastError: "1400"
    sourceFile: "C:\Jenkins\ws\ilstmain\shared\META\dist\git\adobe\DVA\dva\shared\adobe\dvaui\ui\src\OSUI.cpp"
    sourceFunction: "dvaui::ui::UINode::UIRemoveTimer"
    sourceLine: "4969"
    threadID: "29340"
    threadName: "main"
    timestamp: "2023-06-24T11:09:11.0Z"
    }

    -------------- StackTrace --------------
    ai::controls::UIFontView<ClientFontType>::~UIFontView<ClientFontType> ( @ 0) (dvaai.dll+0x000000000012D142)
    dvaui::ui::UINode::UIDoTimerNotify ( @ 0) (dvaui.dll+0x000000000062EC6C)
    dvaui::ui::UINode::UIDispatchPossibleTimer ( @ 0) (dvaui.dll+0x000000000062D7DD)
    dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006D3943)
    dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006D8CE9)
    dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006D1796)
    dvaui::ui::OS
    Window::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006DC283)
    dvaui::datatransfer::OS
    DropTarget::~OSDropTarget ( @ 0) (dvaui.dll+0x000000000030A7DC)
    dvacore::config::ExecuteTopLevelFunction (

    1 vote

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  19. Color Picker lets objects disappear in Outline Mode and in Exports!

    When you use the Color Picker to change the color of texts, then this will lead to the problem, that every object of the same layer disappears in the Outline Mode AND much more worse: in the export.
    I made a video: https://www.youtube.com/watch?v=WBYTfLfOpRU

    1. Create a new file.
    2. Create one ore more text objects. And some other path objects too, if you like.
    3. Use the Color Picker (!! not any other color tool) to change the color of a text.
    4. Go to the Outline Mode (ctrl+y) and see that every object seems to be invisible.
    5. Try to export the file (Export…
    3 votes

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  20. my cursor is showing a black arrow all the time and doesn't show the tool that I am using

    All the tools are working perfectly but instead of the cursor showing the tool I am using, it shows a black arrow all the time. I tried to reinstall Adobe but with the problem persists. Attached you can see two screenshots of me selecting two different tools but the cursor remains with the black arrow. thanks

    1 vote

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