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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator (desktop)
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video

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  1. Opacity mask editing mode is broken, changes made are not visible unless Clip / Invert option is selected

    I am experiencing a very new issue with Illustrator: when I draw something upon an opacity mask, the effect is not shown in real time.

    Never happened something similar before.

    I'm trying different settings with CPU preview, and also the relevant flag in the preferences (Draw and modify in real time, under "Performance" tab, hte last line) but does not seem to affect.

    This has been happening since the latest update.

    73 votes

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    57 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  2. 80 votes

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    23 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 25.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  3. Dragging Objects with Shift key hold down broken

    After updating to Version 24.2 dragging objects with the Shift Key hold down does not work anymore. Instead of aligning the Object it forces it to stay in place. The same bug appears while doing "Alt-Drag" together with the Shift Key. This is a essential function in Illustrator an I think a lot of people use it every day. I will step back to the last version until this is fixed... Surprisingly this occurs only on one of our two Macs...

    40 votes

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    30 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  4. Transform > Mirror does not work properly

    Illustrator Version 25.0.1 german (Funktion SPIEGELN)

    Sometimes if i use many time the mirroring function this mistake comes

    An object is mirrored, (Funktion SPIEGELN in german) axis VERTICAL.

    The object is copied, mirrored again and he remembers the last setting and is mirrored again on the VERTICAL axis.

    Then suddenly in between he suggests the ANGLE axis.

    This problem happens after using many times this function mirror, and not evray time very strange.

    I never saw anything like this in the old versions.

    I work with Illustrator all day and something like that is for me noticeable.

    5 votes

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    7 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  5. Illustrator 2021, Isolation Mode bug rearranges Layers hierarchy

    Sometimes, after I have entered in Isolation Mode, at the exit of Isolation, or while undoing, the bug creates and collect all other layers that were not isolated on a new rearranged layer with 50% opacity. At this point, undo (command+z) will not make the new layer created by the bug release. It will nest, with 50% transparency, all other layers that were not at the isolation.

    8 votes

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    7 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  6. Color Settings Auto Default to Emulate Illustrator 6

    COLOR SETTINGS SWITCH TO "Emulate Illustrator 6" EVERY TIME I switch out of Illustrator into Photoshop and back. I've checked settings in Bridge, restarted the computer and the applications and still have the issue.

    PLEASE FIX IMMEDIATELY. THIS IS A HUGE PROBLEM FOR MY WORKFLOW.

    Running Illustrator 25.2.1
    Photoshop 22.3.0
    Mac OS 10.15.7

    5 votes

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    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  7. Point d'ancrage texte ou objet disparait en zoomant en mode tracés

    Il est impossible de travailler correctement avec cette nouvelle fonction où les points d'ancrages (x) d'un texte et d'un objet disparaissent lors du zoom au delà de 140% (mode tracés). Pouvez-vous me confirmer que c'est un bug en vu d'être corrigé ? dans l'attente, merci.

    1 vote

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    4 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  8. Color settings Reversing to default

    AI is constantly reverting back to a default color setting "Emulate Adobe Illustrator 6.0". Even after im made changes, saved the settings and pressed okay. When I quit the app and relaunch it, i lose my setting.

    This started after I updated Illustrator on March 9, 2021. Im running version: 25.2.1

    4 votes

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    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  9. Discard white overprint is disabled when background save is enabled


    • version 24.x

    • Windows and macOS

    • background save enabled

    At this time, the operation related to discarding the white overprint is not performed and the settings is invalidated.
    The behavior itself is the same as another bug, but it is not completely fixed 24.1.x.
    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39414226-bug-of-saving-in-the-background-of-illustrator-202

    62 votes

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    1 comment  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for the information provided to the Illustrator team.
    We have tried to address this issue in our beta build of 24.1.2 .
    Please visit adobe.ly/1o2SDsg and get the latest build for version 24.1.2 Build 1.

    Please do let us know if this issue is resolved for you or not.

    With Best Regards,
    Ankit Goyal
    Illustrator Team

  10. probleme d'affichage en mode transparence

    Sur illustrator 2021/ OS Catalina 10.15.7

    J'ai un problème d'affichage, j'ai tracé des cercles Noir 100 %, en mode transparence 50 % (normal). Il ya un liseret noir qui reste apparent.
    Pouvez-vous m'expliquez pourquoi ?

    2 votes

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    1 comment  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  11. 'cannot complete the operation because the layer is locked or invisible'.

    Always getting prompt: 'cannot complete the operation because the layer is locked or invisible'. Whenever I open an existing doc or switch between tabs! Started happening a couple of weeks or soago. Have updated, reinstalled, deleted prefs etc etc. Driving me crazy!

    1 vote

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    2 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  12. BUG: Unexpected (strange) outlines on semi-transparent shapes

    Creating shapes whose edges are perfectly aligned and then setting "no stroke" and uniform fill color works as expected with 100% opacity.
    With different transparency results in strange artifacts on the edges.
    The attached screenshot shows the problem and the example file is the source (bottom right shape in "Test source.ai").

    MacMini M1 2020
    macOS 11.2.1
    Illustrator 25.2

    2 votes

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    2 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  13. Crash illustrator on Macbook Pro M1 2020

    Hi,

    I am using Illustrator on a new MacbookPro with M1 apple silicon.

    While using the software it often starts to randomly freeze and after a few minutes everything works again.

    Sometimes the whole mac is frozen for several minutes and Illustrator crashes completely.

    Not seeing anyone eelse reporting the problem und no issue desiriped my adobe on the M1 side I was wondering what could be the reason for this problem.

    We ask the professional team of Illustrator to fix this bug immediately.

    If it is possible for someone from Illustrator Team to send an appropriate response.

    Thank you! …

    4 votes

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    2 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  14. COPING ISSUES

    When I copy something and the I try to paste it there is nothing in the memory buffer.It happens all the time with my colleagues too.Please fix it
    Best Regards
    Stoycho Yordanov

    3 votes

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    1 comment  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  15. Page orientation incorrect in new document panel

    Opening a new document and trying to make it 17"w x 11"h, the document opens at 11"w x 17"h.

    v25.1

    2 votes

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  16. Dimension Script not rotating text properly

    After installing the Illustrator 25.1 update, some of the features of the dimension / fraction script are not rotating text properly. Some of the options should rotate the height measurement 90º; it remains horizontal with no rotation.

    1 vote

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  17. Color settings auto default

    Every time I switch between programs (most of the time to Photoshop) Illustrator changes my color settings to "Emulate Illustrator 6" and have to change it manually. It's killing my workflow and is a very huge issue. Please fix this.

    Running Illustrator 25.2.1
    Photoshop 22.3.0
    Mac OS 11.1

    2 votes

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  18. Info panel useless for graphs

    [Illustrator 25.0, Windows 10 Enterprise]
    When using Group Select tool to select an element within a graph, the Info panel shows nonsensical values (e.g. W: -2730p6 H: -2730p6 ). Since the Transform panel has never shown values for graph elements (grayed out, 0 and 0), we relied on the Info panel to check the size of graph elements.
    We use Illustrator exclusively for graphs, and this bug makes it impossible to follow our sizing standards.
    This is an ongoing bug, every graph, every element of it, all the time.
    Please fix the Info panel, or better yet, make the Transform…

    3 votes

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  19. Fichier > Nouveau document ne fonctionne pas

    Quand je clique sur Fichier > Nouveau document, Illustrator ne réponds pas. Je suis obligée de cliquer sur Echap pour pourvoir continuer de travailler.
    Même problème sur le panneau d'accueil d'Illustrator, quand je clique sur Fichier > Nouveau, il se bloque.
    Je suis sur la version 25.1 d'Illustrator / Windows 10 Professionnel
    J'ai désinstallé et réinstallé le logiciel, le problème persiste.
    Merci de votre réponse.

    1 vote

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    3 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  20. Importing CAD DXF files.

    I am using Illustrator 2020 on a Windows 10 computer.
    We import CAD files in DXF format to create AI files for our graphics department to use. We are successful when importing ACAD2000 DXF files, but have problems with more recent versions. Elements drop off when importing ACAD2004, 2007, 2010 DXF files. When trying to import ACAD2013 and 2018 CAD files I get the message "Unknown Format and Cannot Be Opened".

    2 votes

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    1 comment  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
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