Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
342 results found
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Artboards and arrowheads disappear
Mac OSX 10.13.6 Illustrator 24.0 Creative Cloud
Opened a file
strokes with arrowheads to be strokes and artboards that were present when the file was closed to still be there.
Strokes were dropped to shapes and grouped and the artboards were gone.I've seen this before and I can't figure out why it's happening. I have a file that I just worked in a few days ago and now when I open it, all the strokes I had with arrowheads are broken down into a shape for the line and a shape for each arrowhead and then the whole thing…
1 vote -
alt drag art boards not working STILL
this is still not working. Now and again it does, then it doesn't again. It doesnt' copy the art board.
I can't see how to even check on my previous but reports, or find other ones I've voted for, I don't understand this process. Please will you fix it?1 vote -
Select all artboards
With the Artboard tool selected, choosing Select > All selects not only the artboards, but all of the artwork—even artwork outside of the artboards.
1 vote -
Shifting decimal
Not sure really where this lies. And it doesn't seem to have any other affect that I am aware of, but this just started with the latest upgrade - 24.3.
I typically select an outlined piece of text and copy it then create a new document that is a couple of inched bigger and paste it in. I do this when I am creating production files for large-format kiss cut vinyl production.
What I have been doing is selecting the text then referring to the dimensions when I create the new file for output. However, today I noticed that when…
1 vote -
Blank pop-up window appears after opening an .ai file
Currently running:
macOS Catalina v. 10.15.6
iMac 27"
3.2 GHz Quad-Core Intel Core i5
32 GB 1600 MHz DDR3 Memory
NVIDIA GeForce GT 755M 1GB Graphics cardEverytime I open an .ai file a blank dialog box appears with nothing on it except for the close/minimize buttons on the top left. I'm able to close the box out and view my work but this happens every time I open a file. Also attached a screen shot as well as spindump of Adobe Illustrator.
1 vote -
Freezing when selecting multiple artboards
Windows 10 Ver.2004 (build 19041.421)
Illustrator Ver 24.2.1- Make multiple artboards
- Select two artboards
This operation freezes the operation of Illustrator.
This problem does not occur in Ver.23.1 and 22.1.
1 vote -
Smart Guides buggy at artboard corners
When resizing snapping shapes or objects, Illustrator smart guides alert user that object is being snapped to corner or intersect, however it isn't actually, and it's not until you zoom right in that you realise it hasn't.
Snap to Pixel is turned off. Smart Guides are turned on.
There is no 'anchor' at that location other than the Artboard Edge.1 vote -
Workspaces not working
So, when i downloaded AI for the first time with under v24.2.1, i opened AI and then when i want to opened file or made a new project ... the landing page is still there while the file opened, how to fix this problem?
1 vote -
Can't create artboard from rectangle - Illustrator 24.2
That's all. It says that it can't create artoboards from rotated rectangles or masks. It's a freshly created rectangle.
This version of AI seems to be very buggy.
1 vote -
Artboard Missing
When I open the saved file, I find my artboards missing. The weird part is it saves my work. So every time I open the file I have to create new artboards for the layout I had done.
Attached Adobe Files consists of 2 layouts:
Page 1: Original Layout
Page 2: When I re-open the file. I find all the artboards missing except for a default artboard.Very frustrating to recreate the artboards every time.
Thanks
RegardsMahesh Sutar
1 vote -
Values of artboard differes from the values on control panel in artboard mode
- Create big artboard 5 meter in Normal Mode
- Activate Increase Cavas Mode
- Activate artboard mode
- Enlarge artboard up to maximal size 57 meter with dragging handels
- The values in control panel are in METERS while in properties panel they are in INCH
Expected result: The must be in the same measuraments value. In METRS as I have choose METERS
It happens when I create artbord after first run.
1 vote -
Snap to grid doesn't work in new documents
Snap to grid doesn't work at all in new documents. It works with no issues whatsoever in old files, but whenever I create a new one, nothing snaps to grid. I tried restarting, didn't work, and the software is up to date. Any help would be appreciated.
1 vote -
artboard/canvas will not center; confined to top left corner
Artboard snapping to top left corner of window- zoomed at 67%;
snapped to right of window at 100%Following your post instructions ....
- On Windows 10 latest; Adobe Illustrator latest (on cloud) -
- Believe I was scrolling the canvas - may have zoomed out
- Expect canvas to reduce and stay centered
- Canvas snapped to top left and when I zoomed back to 100 % it snapped initially to top right
Please fix (it has happened a few times) - thank you
1 vote -
Save dialog box not showing on 24.1
At Saving a document for a first time, it only appear the window box with nothing on it. Until I change of Desktop, everything appear in the dialog box, then I can go back to the Illustrator desktop, put a name to the file and save without more issues. I've downgraded to previous release (24.0.3) and everything works fine again.
I use Mac 10.15.3, Multiple Desktops (One for Photoshop, one for InDesign, one for Illustrator), iMac 5K 24 GB RAM - 2 GB VRAM. The Illustrator version failing: 24.11 vote -
A4 Size Error
Since the latest update, the size of a new document is showing more digits after the comma, which results in the wrong size of the A4 format. Instead of 210 x 297 mm it shows 210.0016 x 297.0001 mm. Please fix this.
1 vote -
Fit to artboard doesn’t includes stroke bounds
Fit to artboard does not fit lines to the artboard that are on the edges. So when you export to indesign the lines are missing of halved
1 vote -
Illustrator 24.1 can't place AI files created in the same version WIN 10
Illustrator 24.1 can't place AI files. It seams to only affect AI files created in version 24.1.
When attempting to link the AI, illustrator does not generate any preview of the file. It allows the user to follow the placing process but no content is shown when placed on the artboard and also it does not honor the linked file dimensions.
After hitting the "cancel" button on the import tool an error message appears stating Illustrator could not read the ai file.The same file can be linked successfully when saved as a PDF.
The files to be linked sit…1 vote -
Illustrator ignores bounding box in standard EPS
Details of your operating system and version of Adobe Illustrator
Windows 10 Pro (1809) & Mac OSX 10.14.6
Illustrator 24.0.1 (64-bit) and olderThe steps you were taking when you experienced the issues
Opening a standard EPS file which follows the Adobe EPS specification as mentioned in https://www.adobe.com/content/dam/acom/en/devnet/actionscript/articles/5002.EPSF_Spec.pdf (e.g. EPS produced by Affinity Designer, InkScape, QuarkXPress, etc.).Your expected result
Illustrator should show the correct bounding box (artboard) as defined in the EPS header. The following minimum requirements are set out on page 6 of the specification linked above: »An application importing an EPS file must parse the EPS file…
1 vote -
Layer stacks change not applied on different window (v24.0.2)
On different window, the change of the object stacks (Ctrl + ] or [) doesn't seem to apply. Every time I change the order of the object, I have to close the window on the other and open it and place it again. this is so frustrating.
1 vote -
Illustrator crashes when adding centre point
on occasion, ai will crash when adding center points. this time it was in wireframe view adding center points to placed PDF's
1 vote
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