Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
348 results found
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Artboard spacing value looses precision
I use classic New Document dialog (it’s fast and reliable, unlike the modern one).
Within it, I can set a value that later would be used to space new artboards when adding ones, or to rearrange them.
If I only have one artboard (and I usually create one only, even when a project later gets more), I can’t set this value immediately, and the value gets transferred from the previous one I set there......not really. Here, I have to make it 2 artboards to have the field active (why? — I made another request to have it active — …
2 votes -
Fehler: Zeichenfläche verdoppelt beim Anpassen an Grafik
Windows 11 Pro, AI.30.2.1.. ich markiere meinen Pfad und öffne "Zeichenflächen". Ich wähle "An ausgewählte Grafik anpassen". Bestätige. Nun sollte Zeichenfläche 1 eine neue Größe haben.
Währenddessen wird die Zeichenfläche verdoppelt und eine Zeichenfläche 2 erzeugt.
Der Fehler tritt nicht auf, wenn man sehr lange wartet zwischen den Arbeitsschritten. Also ca. das Fenster 1 Minute geöffnet lässt.Das Problem besteht seit ein paar Tagen. Eigentlich sollte die Zeichenfläche nur angepasst werden, nicht verdoppelt.
2 votes -
It just crashed
It just crashed.
I was doing my 2 month-deadline project and it suddenly crashed and didn't even saved the file. My deadline is tomorrow.
1 vote -
Dateien sind verloren gegangen
Ich habe von 16.40 Uhr bis 19.30 Uhr alle meine Fortschritte verloren, aufgrund eines nicht erklärbaren Fehlers. Ich bitte dringend um die Wiederhersetllung dieser Dateien!
2 votes -
Hitting Down with an artboard selected in Artboards panel now moves it on canvas instead of in the list
In the newest update, if I have an artboard highlighted in the panel and I hit the down arrow, it used to go down the artboard list. But now it nudges the actual artboard.
I acknowledge that nudging artboards could maybe be useful for something (though I can't think of what) but being able to navigate the list with arrows is much more valuable in my opinion.2 votesTo navigate artboards in the the panel, without zooming into them, hold Opt/Alt with arrows keys (up/down work the same way as left/right).
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Renaming an artboard in Artboards panel scrolls to have the item on top
The way it works in the newest update is infuriating.
In the newest update, when I change the name of an artboard in the Artboards panel, the panel automatically scrolls to have that item at the top. I keep losing my place in the Artboards panel and I can't keep track of what I'm doing. I don't see a benefit of the list jumping around all the time. It's horrific to work with.4 votesThe fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.
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unchecking "use document bleed settings" box in "Save Adobe PDF" does not remove the bleed from the saved file.
version illustrator 30.1
windows 11
issue also replicated on illustrator 30.0 on a mac
1: create new document with some amount of bleed in "document setup"
2: save as .pdf will bring up "Save Adobe PDF" Dialog
3: uncheck "use document bleed settings" box and save the .pdf
4: open document saved in step 3, it still has the document bleeds that should have been removed by unchecking the "use document bleed settings" boxthe print dialog box also has the use document bleed settings check box, it works correctly when I print to a .pdf file with the "use…
4 votes -
Delete Artboard should not spam in History when only one artboard remains
While deleting artboards rapidly works now s it should, I can’t but notice that even when the only artboard is left, the Delete Artboard command and step still fires up and pollutes the History panel. With the only artboard left the command should just do nothing (until Ai team decided to invent the artboardless canvas and break all the things).
2 votes -
Placing Illustrator file in InDesign
Placing files with bleeds create in Illustrator 30.1 and 29.8.4 moves the artwork down-left without respecting the bleeds.
Illustrator 29.5 works correctly.2 votesThe problem got resolved by resaving the original file. If this ever happens with new files again — please comment.
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Hitting Tab key after changing artboard name in Artboard palette
If I rename an artboard in the Artboards palette and press tab (e.g. to rename the next artboard), the new name only changes in the Artboards palette.
The artboard name visible on the canvas, and the one used when exporting files, is still the old name.
If I press the Return key after making a name change in Artboards palette it works as expected.
Would like to be able to Tab through the list and make changes.
Illustrator v30.1, MacOS 26.1
3 votesThe fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.
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Text Import Options dialog shows up when I try top open my working file
This dialogue box opens, but my working file is not visible, pls help
2 votes -
Unable to open old ai or pdf files
Mac OS Tahoe, Ai version 30.1. <-- just updated 12/22/25
I cannot open complete, editable Ai or PDF files created in older previous Ai versions. A message appears that Illustrator could only partially read the file. If I continue it creates a file that cannot be edited. Opening and editing files is CRITICAL to our print shop business.3 votes -
Can't create New File
Nothing happens when I click New in the File tab or when I use the Ctrl + N shortcut.
2 votes -
Arrow keys, Home & End keys don’t work when renaming Artboard names on canvas
We now can rename artboards directly on canvas, by double-clicking a name, if 'Artboard names on canvas' is enabled in Preferences > Selection & Anchor Display.
However, navigating this input with arrows, Home, End, etc., is not possible. Please make it work.6 votes -
Artboard renaming doesn't work
When I rename an artboard, either through clicking the artboard name above my graphic, or by going through the Artboard properties panel, I change the artboard name, then save the document, and close it. When I reopen the document the previous artboard name is there, the new one wasn't saved. This happens in an .ai and .svg file.
(The webform for submitting ideas doesn't let me upload .ai or .svg files.)1 vote -
Acrobat PDF File Format error when saving .AI documents. The size of the passed callbacks struct is wrong.
Illustrator 30.0 (64 bit.) windows 11 recently loaded then I updated to 30.0. since then 99 % of the time I open my current .AI files to update them and save them, I receive this error which I can't fix. The only way to bypass it is the save to the downloads folder and then over write the original unsaved file with the new version. This is affecting my production time, so it is quite urgent. It could be a setting but as I don't understand the message I can't fix it.
1 vote -
Illustrator 30.0 (2026) .ai files open at 1/10 scale in Adobe Acrobat and RIP software (Onyx) – large artboards only
This issue is affecting multiple users in our environment with the following setups:
Hardware: Apple Mac Studio (M1 and M2)
OS: macOS Sequoia (and possibly the prior macOS version – behavior appears on machines that have not yet updated as well)
Adobe Illustrator (desktop): 30.0 (2026 release)
For the time being, we have reverted back to Illustrator 2025 where the same workflow works correctly.
Basically:
When we save .ai files with large artboards from Illustrator 30.0 (2026) and then open those files in our printer RIP software (Onyx), the artwork does not come in at the correct size. Instead, it…
1 voteThis issue has been resolved and the fix is now available in our latest beta version, 30.2.12.
We kindly request you to update and share your feedback.
We sincerely apologize for any inconvenience caused.
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Use Artboards option disabled when exporting as PDF – even in new multi-artboard documents
Description:
In the current Illustrator version, the ‘Use Artboards’ checkbox in File ▸ Export ▸ Export As... ▸ PDF is greyed out and cannot be selected.
This happens even in a new document with multiple artboards (e.g. 3 pages with simple shapes).Steps to reproduce:
1. Create a new document with 3 artboards
2. Add simple objects on each artboard
3. Go to File ▸ Export ▸ Export As… ▸ Select PDF
4. → “Use Artboards” option is greyed outExpected result:
“Use Artboards” should be selectable so that Illustrator exports each artboard as a separate PDF file.Actual result:…
2 votes -
Thumbnails & Quicklook preview has incorrectly positioned pictures.
29.8.1 thumbnails und Apple Quicklook show previews with incorrectly positioned pictures. This was a bug present in earlier versions, but in the actual documents.
After fixing it inside of Ai, the bug is now in thumbnails & Quicklook.3 votes -
Ai crashed and the recovered file is missing changes made in last 2 hours
Illustrator just crashed after 10 hours of work!!!!!! It recovered the file, but only at the stage I was probably at after just 2 hours — the rest is completely lost! I checked everything, and it saved approximately nothing!!!! I'm furious right now!
1 vote
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