82 results found

1. Illustrator 27.9 Adobe PDF Preset will match what it was last modified to.

   This seems new to 27.9 and removes confidence in save presets.

   Steps to replicate:
   1) Save file as Adobe PDF format
   2) Select [Smallest File Size] from presets.
   3) Check Preserve Illustrator Editing Capabilities (note it now says: [Smallest File Size] (Modified))
   4) Click Save PDF
   5) Save file as Adobe PDF format
   6) Select [Smallest File Size] from presets.

   Notice the Preserve Illustrator Editing Capabilities is now selected. Also notice the preset name hasn’t changed to say it's (Modified).

   2022 Mac Studio M1 Max, Illustrator 27.9

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   19 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This issue seems to be fixed in Illustrator Beta 28.1.0.100.

   Please update it (or install it from CCD, if you don’t have it) and verify if the issue is no longer happening.

2. プレビュー用のPDFの文字が化けました

   macOS Sequoia 15.6.1
   Adobe Illustrator v29.7.1
   他社で作成されたCentury Gothic Regular が使われているIllustratorドキュメント（作成バージョンは29.7）を開いて修正して保存した。
   このデータはInDesignドキュメントにリンク配置されていた。
   InDesignドキュメントの表示の、Century Gothicの数字が異なる数字になっていた。
   1→3、0→2 のように。
   修正した環境にはCentury Gothicがインストールされていない。Font Bookに表示されない。
   が、Illustratorはフォントエラーを表示することなく、開いた。
   PDFを書き出すと、正常に表示される。
   プレビューのPDFのみ化けている。
   その後、調べてみると、Illustrator内では「/System/Library/PrivateFrameworks/FontServices.framework/Versions/A/Resources/Fonts/ApplicationSupport/CenturyGothic.ttc」が使用されていることがわかった。
   また、Illustrator v28.7.9ではプレビューのPDFが正常に表示された。
   さらに、「/System/Library/PrivateFrameworks/FontServices.framework/Versions/A/Resources/Fonts/ApplicationSupport/CenturyGothic.ttc」を適当なFontsフォルダにインストールすると、Illustrator v29.7.1でもプレビューのPDFが正常に表示された。
   コミュニティの記述にv29.2.1までダウンバージョンすると様々なバグが回避できるとあったので、ダウンバージョンしてみたが、やはり化ける。
   v29.0までダウンバージョンしてみたが、全て化けた。
   再現方法としては、
   1. Century Gothicをライブラリ/Fonts フォルダに入れる
   2. Illustratorでドキュメントを新規作成
   3. 数字を入力
   4. 書体をCentury Gothic Regularにする
   5. 保存して閉じる
   6. Century Gothicをライブラリ/Fonts フォルダから外す
   7. 5.のドキュメントを開く
   8. 修正して保存（または別名保存）
   以上を、各バージョンのIllustratorで実行。
   InDesignに貼り付けるまでもなく、Finderのプレビューで確認できる。

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   8 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Should be fixed in the latest Beta build 30.4.42 — please update and check if it’s truly fixed

3. Curved paths not honouring guide styles / Guides are not dotted

   When converting artwork to guides, anything that has a curved path does not show the guide style set up in preferences. In my case I have guides set up as a dashed line with a light grey colour. What I'm seeing is a solid black line. Happens in AI 29.6.1 and the beta 29.7 88. Sample shows two shapes converted to guides but the ellipse remains as a solid black line. Using MacOS 14.7.6.

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   13 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Works as expected in Beta 30.0.0.114.

   Please test the fix to make sure it’s ready to be pushed into the general build.

4. Stroke Inside is unchangeable on a compound shape

   If you make a compound shape from two paths with strokes set to Inside, then this is retained for the compound shape and shown in the Appearance panel, but it's not reflected in the Stroke panel and it can't be changed there.

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   0 comments  ·  Strokes  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   No longer happens in Beta 28.7.0.23

5. Eyedropper picks up the wrong values when sampling a filled clipping mask

   I am using Mac OS 10.15.7 and am able to consistently reproduce this bug in both AI CC 2021 but as far back as AI CS5 running in Mac OS 10.6.8

   When a fill is applied to a clipping mask, the eye dropper will pick up incorrect CMYK/RGB values. This is especially problematic when a pure black is replaced by a 4 color process build in the printing industry.

   I would expect to eye drop the exact values applied to the object I've clicked on.

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   7 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Hooray, this issue has been fixed in the latest Beta release 29.6.51. Color now gets picked correctly from filled clipping masks now. Please try it and comment back.

6. SVG Precision and options are reset on every launch of IL. Add a place in IL preferences allowing users to permanently set SVG precision.

   I've gone over this problem in detail on the forums here:

   https://community.adobe.com/t5/illustrator-discussions/opening-a-svg-and-then-re-saving-it-causes-severe-distortions-in-the-resulting-file/m-p/15123107#M434142

   Illustrator's precision for saving out SVG files has a default of 1 decimal place. This can cause severe path distortion and rounding errors in the resulting file if you simply save it with CTRL+S.

   This precision setting is reset to 1 after closing and re-opening Illustrator no matter what settings you have applied in the past. To rectify this, you have to:

   1. FIRST select "Save As..."
   2. Choose SVG as your format.
   3. Click save and wait for the SVG options dialog to appear.
   4. Change the precision value from 1 decimal place to something like 5-6.

   If you don't do this, any SVG you open and save (even if no edit was made) will likely end up malformed.

   You can replicate this by opening a SVG, nudging it maybe a pixel or two, and then saving it with ctrl+s. Re-open the file and then observe the obvious distortions and rounding errors.

   Right now, as it stands, It's so easy to corrupt any icons you might be working on if you are making changes from SVG to SVG.

   All you have to do is make a small modification, hit CTRL+S, and then ... boom! Your file is now instantly corrupted and rounding errors distort your paths.

   Here is an example.

   Original Image:

   https://community.adobe.com/t5/image/serverpage/image-id/784478i544B7B1A8591C865/image-size/large/is-moderation-mode/true?v=v2&px=999

   Re-Saved Image:

   https://community.adobe.com/t5/image/serverpage/image-id/784479i67374AE1F641A82B/image-size/large/is-moderation-mode/true?v=v2&px=999

   I urgently request that Adobe does something about this, such as letting users define their default save options somewhere in the preferences so that this sticks permanently. Right now, precision is reset to 1 decimal place on every launch of the application.

   Please add an "Export Options" section to the application preferences, or a menu item that allows us to set a default SVG export profile.

   I beg that someone on the team incorporates an option to fix this!

   Thanks so much for reading.

   I've gone over this problem in detail on the forums here:

   https://community.adobe.com/t5/illustrator-discussions/opening-a-svg-and-then-re-saving-it-causes-severe-distortions-in-the-resulting-file/m-p/15123107#M434142

   Illustrator's precision for saving out SVG files has a default of 1 decimal place. This can cause severe path distortion and rounding errors in the resulting file if you simply save it with CTRL+S.

   This precision setting is reset to 1 after closing and re-opening Illustrator no matter what settings you have applied in the past. To rectify this, you have to:

   1. FIRST select "Save As..."
   2. Choose SVG as your format.
   3. Click save and wait for the SVG options dialog to appear.
   4. Change the precision value from 1… more

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   9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Should be fixed in Beta. Please verify if this works properly now.

7. Changing color via Hex doesn't count as an action, so save does not update file

   When changing the color of a selected object, if you paste a hex number in to the color palette window and hit enter the object will change to the correct color. However, the program does not register this as an action/history change. So you can’t hit save and have the color change applied to the saved the file. This also is apparent in that it doesn’t become an “Undo Color” item under the Edit menu. Besides pasting a Hex color, I get the same bug if I type a Hex color in.

   Any other form of changing the color of the object works as expected:
   clicking a swatch
   adjusting the RGB or CMYK sliders
   using the RGB spectrum/eye dropper
   using the eyedropper tool to select color from other object

   All of these items log and action as an undoable step, and therefore after the color change the file is seen as revised and therefore can be saved immediately after the Hex color adjustment.

   Currently work around is to do and additional action after changing the color. For instance: copy/paste then delete the object selected in order to go through some history steps to get back to state of file after color change and then hit save.

   To summarize steps to replicate:
   Open existing file
   Select object(s)
   Adjust color fill by pasting or typing in a Hex color code, hit enter
   Object(s) will adjust to new color
   (at this point the application does not register under the edit menu that a new change has occurred)
   Therefore, hitting keyboard shortcut to Save file has no action (Save is gray in menu)

   Thank you for taking a look at this.

   MacOS 12.5
   Illustrator 26.1

   When changing the color of a selected object, if you paste a hex number in to the color palette window and hit enter the object will change to the correct color. However, the program does not register this as an action/history change. So you can’t hit save and have the color change applied to the saved the file. This also is apparent in that it doesn’t become an “Undo Color” item under the Edit menu. Besides pasting a Hex color, I get the same bug if I type a Hex color in.

   Any other form of changing the color of… more

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   3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The latest Beta 29.4.0.37 now correctly treats a document as changed when a color code is paste into the HEX field in the Color panel with an object selected.

   Please test it and comment back.

8. Links panel showing wrong date created and date modified

   MacOS Monterey (12.4) on
   MacBook Pro with M1 Max Chip
   Illustrator 26.3.1
   All placed links show a creation and modified date of Feb 6, 2040. This is every file I open. It doesn't matter if the link is stored locally or on a server. The dates of the file stored in the folder are correct, but the info in the links panel shows the wrong dates. All previous versions of Illustrator show the correct date. This makes Illustrator 2022 unusable for me!

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   3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This is expected to be fixed in the latest Beta 30.4.0.80 — please update and check if it’s truly fixed and behaves as expected.

9. Files saved are missing images when imported into Photoshop, InDesign, other apps

   Lately I am having problems with linked files in Illustrator not showing up when I open the file in Photoshop for instance, even though everything looks fine in Illustrator in the original file. I have to go into the Links menu and relink everything one at a time and resave to make it work. I also notice that the file size is smaller when the linked files don't work.

   I tend to use linked files a lot and have for years so this isn't a case of unfamiliarity with the tool.

   Any suggestions are welcome.

   Windows 11
   Illustrator 30.2.1
   Photoshop 27.4.0

   Lately I am having problems with linked files in Illustrator not showing up when I open the file in Photoshop for instance, even though everything looks fine in Illustrator in the original file. I have to go into the Links menu and relink everything one at a time and resave to make it work. I also notice that the file size is smaller when the linked files don't work.

   I tend to use linked files a lot and have for years so this isn't a case of unfamiliarity with the tool.

   Any suggestions are welcome.

   Windows 11
   Illustrator 30.2.1
   Photoshop… more

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   17 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The issue seems to be eliminated in Beta. It should be pushed into an upcoming general release.

10. Illustrator no longer keeping custom layer colors. Layer colors revert to black

    In recent Illustrator builds, custom layer colors applied to layers are not being saved with the document. When reopening the file, all layers that used custom colors revert to black, regardless of the original assignments. Default layer colors still persist correctly.

    Steps to Reproduce:
    Create a new Illustrator document.
    Add multiple layers.
    Assign custom RGB colors to the layers (not from the default layer color list).
    Save and close the document.
    Reopen the document.

    Expected Result:
    Layers retain the custom colors assigned to them.

    Actual Result:
    All custom-colored layers revert to black, while default colors are preserved.

    Impact:
    This breaks workflows that depend on a standardized layer color scheme (e.g., manufacturing, prepress, or complex multi-step production). Users can no longer rely on Illustrator to persist custom colors across sessions.

    In recent Illustrator builds, custom layer colors applied to layers are not being saved with the document. When reopening the file, all layers that used custom colors revert to black, regardless of the original assignments. Default layer colors still persist correctly.

    Steps to Reproduce:
    Create a new Illustrator document.
    Add multiple layers.
    Assign custom RGB colors to the layers (not from the default layer color list).
    Save and close the document.
    Reopen the document.

    Expected Result:
    Layers retain the custom colors assigned to them.

    Actual Result:
    All custom-colored layers revert to black, while default colors are preserved.

    Impact:
    This breaks… more

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    1 comment  ·  Layers  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have fixed this issue with latest Beta - 30.0.0.114

    Please give it a try and let us know your observations.

11. Swatches Info doesn’t work for the only swatch selected

    If you only have 1 swatch selected you can’t create a Swatches Info from the Swatches panel’s menu. The only way to make it work is to make it 2 colors, select them and create the object, and then remove the unneeded color card from it manually.

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Ai Beta now allows creating Swatch Info for one swatch only

12. Pasting an object with perceptual gradient applied expands it and converts into an image

    1. Create a rectangle and fill it with a gradient (liner/radial)
    2. In the gradient panel, change the method from Classic to Perceptual
    3. Copy the object
    4. Paste the object

    Check the Appearance panel — it’d show the object is now an image, with the original perceptual fill tucked under the pixels!
    And if the object had a stroke, it becomes a group with a stroke in it separated.

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    6 comments  ·  Gradients  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This issue is reportedly fixed in the latest Beta 30.3.126 build.

    Kindly update (or install) to verify the fix making it behave as expected, to allow the team to safely push it into the next general build.

    If it still works wrongly — please comment back.

13. "Could not complete Package" after Tahoe upgrade

    After upgrading to macOS Tahoe 26.0, Illustrator (latest version) is unable to Package a file that has links located on a network drive.

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    9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Should be fixed in the latest Beta build 30.4.42 — please update and check if it’s truly fixed

14. Real Time Drawing & Editing will not turn off for drawing shapes

    When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

    Steps to recreate:
    turn off real-time drawing & editing
    select random fill color
    select shape tool
    draw shape

    expected result: only vector outline is seen during drawing
    actual result: filled shape is seen during drawing

    I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

    There is no problem when moving an object, that still displays the vector outline as expected.

    When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

    Steps to recreate:
    turn off real-time drawing & editing
    select random fill color
    select shape tool
    draw shape

    expected result: only vector outline is seen during drawing
    actual result: filled shape is seen during drawing

    I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

    There is no problem when moving an object, that still displays the vector outline… more

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Fixed and works as it should do in Beta 30.0.0.72 — please try to install it (or update if it’s installed) and verify if it works for you, before it gets pushed into General build.

15. Pencil tool preview not showing

    Hello, in illustrator 29.4 and 29.5 (on windows 11 pro) I can't preview the path while i am drawing with the pencil tool. I checked all the settings and everything is set to see it. I had to downgrade to illustrator 29.2 to use it again

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    13 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi All,

    This is fixed and is available now in beta. Please check and share your observations.

    Regards,

    Aishwarya G Gadodia

16. Spots and Globals are converted into process colors when included into Swatch Info

    If we pick several spot or global color swatches to display in Swatch Info, the resulting color chips won’t be using the actual swatches picked — these would become process color copies — while Ink Types are shown as 'Spot' for spots... which are not... and no information about some being 'Global'.

    I realize this connection would have to be monitored, refreshing cards when a swatch is changed...
    But this is what is expected. This is what scripts that offer a similar functionality do.

    If we choose to convert these into process colors, we can just can select one and press the button in the Color panel... yeah, it won’t work for several of these selected, but that’s another problem.

    If we pick several spot or global color swatches to display in Swatch Info, the resulting color chips won’t be using the actual swatches picked — these would become process color copies — while Ink Types are shown as 'Spot' for spots... which are not... and no information about some being 'Global'.

    I realize this connection would have to be monitored, refreshing cards when a swatch is changed...
    But this is what is expected. This is what scripts that offer a similar functionality do.

    If we choose to convert these into process colors, we can just can select one and… more

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Ai Beta now keeps spot and global swatches intact when used in Swatch Info. Changing swatches gets updated on canvas, both in values displayed and the color.

17. Renaming an artboard in Artboards panel scrolls to have the item on top

    The way it works in the newest update is infuriating.
    In the newest update, when I change the name of an artboard in the Artboards panel, the panel automatically scrolls to have that item at the top. I keep losing my place in the Artboards panel and I can't keep track of what I'm doing. I don't see a benefit of the list jumping around all the time. It's horrific to work with.

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    2 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Should be fixed in the latest Beta build 30.4.42 — please update and check if it’s truly fixed

18. Eyedropper picks the color of the antialiased edge of a stroke blended with the background instead of the actual stroke color

    Eyedropper requires a ton of precision when picking a color of s stroke.

    Watch the GIF.
    Here I have violet and green lines, drawn above a raster image.

    I’ve mistaken and used green color instead of violet, and now I want to pick it from the existing line.

    I click, precise enough (I hope), but the color picked — the almost correct violet (C74,95 M74,61 — instead of the global 75-75) — is not in the background at all. It’s a BLENDED color of the RENDERED anti-aliased EDGE of the stroke! So Ai secretly rasterizes what it sees and then checks the tolerance, I assume. And the tiniest overlap leads to these cases. And trust me, this happens a lot.

    We can’t trust the tool.

    Eyedropper requires a ton of precision when picking a color of s stroke.

    Watch the GIF.
    Here I have violet and green lines, drawn above a raster image.

    I’ve mistaken and used green color instead of violet, and now I want to pick it from the existing line.

    I click, precise enough (I hope), but the color picked — the almost correct violet (C74,95 M74,61 — instead of the global 75-75) — is not in the background at all. It’s a BLENDED color of the RENDERED anti-aliased EDGE of the stroke! So Ai secretly rasterizes what it sees and then… more

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    4 votes

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Expected This to be fixed in the latest Beta Build 29.5.0.15

    Please comment if it now works fine (or not)

19. Toggling Layer Visibility now Lags Greatly with each New Layer Added after introduction of Search to Layers

    In May 2022 (before Search Layers was added for example) you could have a file with 2600 layers and toggle the visibility on and off in less than a second. Now in June 2023 the same type of file takes 30 seconds to toggle the visibility of a single layer.

    Here's how to reproduce the BUG that has been introduced into ILLUSTRATOR now:

    I'm using a - Windows 10 Desktop
    Illustrator v 27.6.1
    ASUS Laptop with 40 GB of RAM
    1TB SSD drives and plenty of scratch disk and page file space.

    Reproduction Steps:

    1. create a new Illustrator document 1920x1080
    2. create 100 new blank layers
    3. on layer 100 just create a very simple shape like a rectangle
    4. copy all 100 layers (so now there are 200 layers)
    5. drag the new rectangle (on layer 200) over and give it a different color
    6. now copy all 200 layers (so now there are 400 layers)
    7. drag the two new rectangles (on layer 300 and layer 400) over and give them a different color
    8. now copy all 400 layers (so now there are 800 layers)
    9. drag the 4 new rectangles (on layers 500, 600, 700 and 800) over and give them a different color
    10. now copy all 800 layers (so now there are 1600 layers)
    11. drag the 8 new rectangles (on layers 900, 1000, 1100, 1200, 1300, 1400, 1500, 1600) over and give them a different color
    12. at this point you only have 16 shapes (rectangles) each with a different color, but there should be 1600 unique layers in the document (the other layers are just empty and blank for simplicity of this example to to show that it is not the complexity of the art causing the issue)
    13. select one of the layers with the visible rectangle in it and toggle the visibility of that simple shape and note how it take many seconds for the visibility of that simple layer to change
    14. in MAY 2022 Illustrator build a document far more complex than this simple example had no problem toggling a layer like this in less than a second with over 2600 layers, but now in JUNE 2023 there is a noticeable LAG that starts happening to toggling layer visibility as early as only 400 layers in an Illustrator file

    I've attached an example file below so you can see how the final test file should look like in case of issues following the above instructions in order to see and test the bug introduced in the newer version of Illustrator.

    In May 2022 (before Search Layers was added for example) you could have a file with 2600 layers and toggle the visibility on and off in less than a second. Now in June 2023 the same type of file takes 30 seconds to toggle the visibility of a single layer.

    Here's how to reproduce the BUG that has been introduced into ILLUSTRATOR now:

    I'm using a - Windows 10 Desktop
    Illustrator v 27.6.1
    ASUS Laptop with 40 GB of RAM
    1TB SSD drives and plenty of scratch disk and page file space.

    Reproduction Steps:

    1. create a new Illustrator document 1920x1080
    2. … more
    4 votes

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    2 comments  ·  Layers  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Fixed in Beta 27.9 5. Please check if it works for you.

    At the test setup it now takes roughly 1 second to hide and show layers.

20. Ink value changes to 0 while adjusting color

    When selecting multiple items with a different color mix, values changes to 0 when adjusting a single ink while it shouldn't change. In older versions this doesn't occur.

    In the screencap, the Cyan value changes to 0 so the colormix changes completely.

    Operation version: MacoOS Ventura 13.2.1
    Version Illustator: 27.3.1

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have fixed the issue and a build with the fix is available in Beta.