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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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391 results found

  1. Paragraph styles not properly justifying

    I'm using the latest updated version of CC on mac High Sierra 10.13.6

    When I just use the justify option in the paragraph window, the type will justify properly, but when I've tried to create a paragraph style, the type hangs outside of the text box, no matter what I do.

    Is there something I'm doing wrong, or is this a bug issue? And if so, any workarounds? I'm working on a file that needs a lot of type, and Illustrator is preferred over InDesign (which I've never had a problem with).

    Thanks.

    3 votes

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  2. 3 votes

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  3. New update (23.0.1) shows Home screen instead of my actual file until I press F

    Most of the times, when I open an AI file I can't see my actual artboard until I press F (Toggle Screen Mode). Once I switch the screen mode it shows a weird red color in the artboard (too fast to capture).

    3 votes

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    Need More Info  ·  Anish Kumar responded

    Hi,

    Sorry to hear that you are facing this issue. We have fixed similar issue in 23.0.3,
    Can you please upgrade to 23.0.3 and let us know if your problem is resolved or not?

  4. Appearance of Black Feature Not Working in Illustrator CC 2019

    The "Appearance of Black" feature is not working after installing Illustrator CC 2019. I've tried to disable and re-enable the feature, however all blacks appear as rich black now. The document shown in the attached screenshot is in CMYK color mode. The black box on the left is 100% K only, the box to the right is C: 60%, M: 50%, Y: 50%, and K: 100%.

    Previously 100% process black only would display as shown in the preferences window. I've tried to open an old document and create a new CMYK color mode document, however the 100% K looks rich…

    3 votes

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  5. GPU Preview displaying hidden shapes

    In GPU Preview, turning off the visibility of a shape in the layers panel doesn't always hide the shape - it still remains on screen.
    If I switch to Outline view the shape is hidden correctly.
    If I switch back to GPU Preview the shape is still being displayed.
    I have to reboot Illustrator to get GPU Preview to work correctly again.
    And then it goes wrong again very soon afterwards.

    This has now happened several times.
    I've also had shape fills showing as incorrect colors in GPU Preview, eg. a square with a white fill, suddenly started displaying as…

    3 votes

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  6. Tools and panels never open

    I am having a problem with Illustrator since a few days now and I just don't find solution for it.
    Every time I open Illustrator it forgets that the Control panel, the Tools panel and the other panels such as Transparency, Layers, Color, etc. was opened. It is really annoying to open them every time.
    Could someone give a solution. And I am using the latest version of Illustrator for 2 months now I think, and it started to do this only a few days ago.

    3 votes

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  7. Pen tool glitch

    When using the pen tool, the artboard glitches and a big gray area appears from the upper right corner (screenshot 1), glitches even more and turns yellow when scrolling or moving the cursor (screenshot 2).
    Pen tool absolutely impossible to use.

    This started happening after last update (version 22.0.1 - 64 bit) on Windows 8.1

    3 votes

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    0 comments  ·  Tools  ·  Admin →
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  8. cant copy text from illustrator and paste to indesign

    When I attempt to copy selected text characters (not the object) and paste in Indesign, I get outlined characters. I have to go through TextEdit, or any other place I can paste text, then copy it again to get text that will paste in Indesign as characters.

    3 votes

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    The latest version of Illustrator and InDesign have better handling of the buffer contents now. A selection of text at character level from Illustrator now gets copied and pasted fine in Indesign.


    Please check if it works for you now and comment back.

  9. Can't click on properties dropdowns

    I just updated AI to the newest release and suddenly I'm unable to access extended properties not displayed on the main panel nor will it let me select and change colors via the properties panel. I also don't like that you've all decided what tools I work with constantly, I need to be able to customize what I need to keep open for my workflow optimization. Because if I could, I could work around this bug.

    3 votes

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  10. Eye Dropper tool color is off

    When you use the eye dropper tool on either images or vectors the shade is off and not exactly the same like it was https://www.screencast.com/t/bI7aJSdwB

    3 votes

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  11. Behavior of buttons in the character panel when automatically converted to an icon panel

    I'm using macOS Tahoe 26.2, with English system language and the Japanese version of Illustrator. This issue started with Illustrator version 30.

    1. Check "Automatically turn into icon panel" in the User Interface preferences.
    2. Click the ♥ button in the character panel or the scroll bar when selecting a font.
    3. The character panel closes.
    • This issue did not occur up to version 29 of Ai.
    2 votes

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  12. Text gets duplicated in the second threaded area

    Good morning,
    Often, when I have two linked text boxes, the text placed in the first box is repeated in the second box. This doesn't happen right at the beginning, when I link the text boxes. I notice this later, when I review the work done. Can you tell me why this happens?

    2 votes

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  13. Exporting PDFs makes a single file instead of many for each artboard

    I am experiencing an issue exporting PDFS under export for screens. I have 2 artboards which I have named, but when I export it only exports 1 artwork and names the PDF the actual file name instead of the artboard name. Other file types, png, jpg, etc seem to be working but not PDFs.

    Running illustrator 30.1

    2 votes

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  14. Uniwidth/multiplexed fonts extends in Illustrator

    A font of mine is uniwidth/duplexed (https://en.wikipedia.org/wiki/Uniwidth_typeface) and keeps its width in InDesign and ABC Dinamo’s Font Gauntlet when changing the weight of the VAR.ttf.

    In Illustrator however, the text ‘extends’ when adding weight. Visualized: The last letter on a line is standing further right than before. The other way around it also contracts when lowering the weight, obviously.

    I went on and found the same behavior in other VAR fonts (right in InDesign, wrong in Illustrator), but also ones that don’t have the issue. My Illustrator version is up to date, and the bug was also in…

    2 votes

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  15. "Legacy text" warning when opening a file with Illustrator 2026, created in Illustrator 2026

    1. macOS 15.7
    2. Illustrator 30.1
    3. Created large posters in Illustrator 30.1 including Japanese type. Was later asked to make A4 size versions of them. Reduced entire contents of individual A1 posters so they would fit on A4 pages, copied, pasted to a new multi-artboard file. Saved and closed. Opened the file next day, again using Illustrator 30.1, and was greeted with "This file contains text created in an older version of Illustrator. Updates in the text layout may have caused changes in some character positions, or line breaks." The preview showed there is actually no text reflow or change in spacing…
    2 votes

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  16. The issue of selecting tools to move lines

    In Illustrator, when I select a line and try to move it, the selection is always lost, forcing me to repeatedly select and move it again. This makes the task difficult for me.

    2 votes

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    Need More Info  ·  1 comment  ·  Tools  ·  Admin →
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  17. Files not saved properly with incorrect display

    Since we started working with Adobe Illustrator 30, we have encountered various files, both saved as ai and pdf, that display a different and incorrect image in the preview. As a result, our printing software also opens and processes these incorrectly, resulting in incorrect printing.
    When we reopen and resave the file, it is fine.
    For the time being, we have gone back to Adobe Illustrator 29, because we can no longer rely on our print file in this way.

    2 votes

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  18. Linked Illustrator files not showing properly

    Some linked Illustrator files show up with extra type or completely blank.

    2 votes

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  19. Placed .ai artboards drop graphic elements randomly. This is disgusting for printers

    The screenshot shows the placed artboards from - top row: .ai artboards, bottom row: pdf artboards. The circled portions show logos were dropped from the artwork arbitrarily.

    When the .ai file is opened normally, it displays correctly - but not when placed.

    This is a separate issue from placed artwork not displaying transparencies accurately.

    This is supposed to be a professional level program and printing bugs are getting to be too much and costing my company too much in unnecessary reprints. PLEASE FIX.

    2 votes

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    Need More Info  ·  3 comments  ·  Print  ·  Admin →
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  20. Variable Google Fonts reset to minimum weight on file open in Illustrator

    Issue Description:

    When opening files in Adobe Illustrator, the program incorrectly handles Google Fonts variable families that use floating weight values (variable wght axis). All text elements that were assigned specific weight values (e.g., 400, 500, 600) are automatically reset to the minimum weight value after reopening the file. As a result, all text switches to the thinnest available style in the variable font.

    Expected Behavior:

    Illustrator should correctly save and restore the numeric values of variable font axes (in this case, the wght axis) and display text exactly with the weight settings assigned before saving.

    Actual Behavior:

    After reopening…

    2 votes

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