Libraries Panel freezes and gets stuck
Although the Libraries panel is open, I cannot select another library, it's stuck on the same one. When I pull up the menu to choose another and click on it, nothing changes. Been like this for a few weeks now.
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Anonymous
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Hitesh Sharma
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Hi,
are you seeing this issue continuously.
Could you please share the CC logs using the instruction given in following article
https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.htmlonce logs are generated you can try the following,
* check if you are properly signed in creative cloud application and illustrator both with the same id.
* relaunch the Creative cloud application using Ctrl+Alt+RHope above helps you.
regards,
Hitesh Sharma