198 results found

1. An action to open an existing document fails to run with a hotkey assigned if no documents are opened

   An action to open a specific local document with F3 shortcut or any other F-key assigned fails to run it does not work when no files are open.

   Runs fine when run with the Play Current Selection button, only the key is ignored. Also works if there is a new file or an existing document present.

   This problem has been going on since AI 21.

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2. Beta AI exports pictures as skewed and grayscale, with visible parallel lines

   When exporting JPG design Ai ruins the end-file. It is in grayscale and skewed as if would have been printed on bad printer.

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   3 votes

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   5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (In Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This is reported to be fixed in the latest Beta 28.7.0.65

   Please check if it works for you and comment back.

3. Illustrator 28.4.1 SVG Export Changed

   When exporting the SVG with the screenshot Options, the code is generated differently than previous versions. For our company we use SVG files and edit the code and these new svg export files are not working properly once uploaded. I have uninstalled and reverted back to the old version and this has fixed my issue for now.

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. Dimension tool, unable to choose a Spot color. v 28.1

   So updated to Illustrator v 28.1. And with it came the blessing of the Dimension tool, however I've notices some irregularities with the settings.
   Not sure if intended or not.

   Regarding the selection of color, depending if you open the Dimension tool settings by double-clicking on the tool or via the "cogwheel" you get different functions.

   1. Double-click you can select a spot color as the ink/color used for the measurements, for example using an custom color "measurement".

   2. If you instead go to the settings through the "cogwheel" of the tool the option for selecting a spot color (färgrutor) is grayed out.

   See attached image of these two settings windows, in Swedish but layout the same.

   Not sure if it's intentional or some bug.

   So updated to Illustrator v 28.1. And with it came the blessing of the Dimension tool, however I've notices some irregularities with the settings.
   Not sure if intended or not.

   Regarding the selection of color, depending if you open the Dimension tool settings by double-clicking on the tool or via the "cogwheel" you get different functions.

   1. Double-click you can select a spot color as the ink/color used for the measurements, for example using an custom color "measurement".

   2. If you instead go to the settings through the "cogwheel" of the tool the option for selecting a spot color (färgrutor) is grayed… more

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5. Dot Grid no longer working in Illustrator 27.8.1

   Preferences > Grids & Guides > Dot Style Grid is no longer working!
   (Grids in Back is turned off, View>Show Grid is turned on)

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6. I don't have the Generative Recolor option

   I don't have the Generative Recolor option in the new beta version.
   im using apple pro Version 13.2.1

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   4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The Generative Recolor option is not included in the Beta release, only in the current stable one.

7. I saw generative recolor when i first opened up Ai Beta. But it wasn't working and now it's not on my AI beta

   generative recolor bug

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8. No fields in the find/replace window

   There are no text fields in the find/replace window

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is able to reproduce the problem and is going to investigate it. Thank you for your reports.

9. Illustrator não cola adequadamente o que eu copio

   Olá a todos! Meu problema é um pouco similar a um problema que já vi aqui na comunidade, mas há diferenças que faz de meu problema um novo problema. Como não soube pesquisar pelas palavras-chave adequadas para identificar se há algum problema idêntico ao meu, resolvi postar. Aqui vai a explicação.

   Não me recordo ao certo quando esse problema aconteceu, foi de repente. Um bug no meu Illustrator impede que eu copie textos e cole com a formatação adequada. Isso não ocorre somente com textos, mas com imagens e elementos agrupados também. Ressaltando que isso ocorre na última versão do Illustrator. Já reinstalei e baixei versões obsoletas, a mesma coisa acontece. Na primeira imagem, copiei o texto, que possui um tamanho de 40px e borda de 9pt, e colei. Observe que o texto foi colado com tamanho, fonte e ainda adicionou um símbolo no final. Na imagem 2, apliquei uma cor diferente, e ao colar, colou com as propriedades adequadas. Na imagem 3, copiei alguns elementos agrupados de um documento e colei em um novo documento, o Illutrator colou uma caixa de texto com alguns número aleatórios (coloquei o elemento original ao lado da caixa de texto pra fins de ilustração). Esse não é o único problema. Quando aperto Ctrl + C e Ctrl + D, o Illustrator não cola o elemento no mesmo lugar, como colava antes, mesmo apertando Ctrl + Shift + V (a imagem 4 mostra que pressionei o atalho para colar na mesma posição, mas o elemento foi colado para outra localidade. Às vezes, o Illutrator cola para uma posição ainda mais distante).

   Esses são os problemas que tenho enfrentado ultimamente. São problemas muito chatos que estão tirando um pouco da minha praticidade e precisava de algum apoio de como eu poderia prosseguir para resolver os problemas. Ficaria muito grato se houver alguma solução ou alguma ideia do que poderia ser esses problemas.

   Obrigado! Abraços!

   Olá a todos! Meu problema é um pouco similar a um problema que já vi aqui na comunidade, mas há diferenças que faz de meu problema um novo problema. Como não soube pesquisar pelas palavras-chave adequadas para identificar se há algum problema idêntico ao meu, resolvi postar. Aqui vai a explicação.

   Não me recordo ao certo quando esse problema aconteceu, foi de repente. Um bug no meu Illustrator impede que eu copie textos e cole com a formatação adequada. Isso não ocorre somente com textos, mas com imagens e elementos agrupados também. Ressaltando que isso ocorre na última versão do… more

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10. 하위버전 저장 고정옵션 기능 추가

    안녕하세요
    일러스트나 포토샵에서 ai와 psd 파일을 저장할때 그냥 '저장하기'만해도 원하는 버전으로 옵션선택후 그 뒤로 자동 저장되는 기능을 추가해주세요. '다른이름으로저장'으로 들어가서 저장할 파일의 하위버전 옵션을 일일이 선택하는게 너무 번거롭습니다.

    3 votes

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11. SVG export under "export for screens" is super buggy...

    SVG export under export for screens is super buggy...

    Only exports the svg with 50% accuracy...

    Often colors are missing, or items are miss positioned...

    3 votes

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12. Illustrator Beta V26.4 esc key not working

    ESC out of a text box or object is no longer working. Seriously frustrating and disrupting workflow! please fix asap.

    3 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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13. It's not working. app.executeMenuCommand('doc-color-rgb')

    It's not working this script. app.executeMenuCommand('doc-color-rgb')

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14. Your program is useless!!!

    It uses extreme amounts of resources?! That slows everything down on my laptop! Takes for ever to respond? Cannot log this problem with a support team or anyone to help? The worst is, this happens on both my wife and my laptop. We loose so much work!! It gets to a point where I am waiting more for illustrator to respond than actually working on it? It hangs, stops and then have to be restarted, usually, design is lost!! Super frustrating and really something you need to look at improving!!

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15. When zooming in, screen display turns to grey or heavily pixelated

    Screen display turns to grey when zooming in

    OS 12.2.1
    Adobe CC 2022

    After upgrading our OS Adobe CC, our entire department is having a display issue in Illustrator and it seems that it’s only when zooming on a large display connected to a MacBook Pro laptop.

    Problem: Either the artboard goes gray or displays in extreme low-resolution. This has been happening on various monitors, including a Dell and LG 5K displays.

    Sometimes the art will display properly in different instances: when selecting the art; when nothing is selected; when zooming or deselecting the art if it was selected when I zoomed. However, it sometimes reverts back to the gray or heavily pixelated display image when the mouse/pointer is moved.

    Screen display turns to grey when zooming in

    OS 12.2.1
    Adobe CC 2022

    After upgrading our OS Adobe CC, our entire department is having a display issue in Illustrator and it seems that it’s only when zooming on a large display connected to a MacBook Pro laptop.

    Problem: Either the artboard goes gray or displays in extreme low-resolution. This has been happening on various monitors, including a Dell and LG 5K displays.

    Sometimes the art will display properly in different instances: when selecting the art; when nothing is selected; when zooming or deselecting the art if it was selected when… more

    3 votes

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16. Inconsistent Anti-Aliasing When Combining Shapes with Outline in Adobe Illustrator

    Description: There is a noticeable inconsistency in anti-aliasing when combining shapes with an outline in Adobe Illustrator.

    Left Image (With Outline): Shapes with an outline are rasterized with a visible anti-aliasing effect.
    Right Image (Combined Shape): After combining the shapes, the anti-aliasing effect appears smoother and more refined.
    From my understanding, both images should exhibit similar anti-aliasing behavior when rasterized, as they are essentially the same shapes. However, the anti-aliasing in the first image (with outlines) is harsher compared to the combined result on the right.

    Expected Behavior: Both shapes should be rasterized with the same level of anti-aliasing, regardless of whether the shape has an outline or has been combined.

    Steps to Reproduce:

    Create shapes with outlines in Adobe Illustrator.
    Combine the same shapes using the "Pathfinder" or "Shape Builder" tool.
    Rasterize both results and compare the anti-aliasing effects.
    Attached Images:

    Left: Shapes with outlines.
    Right: Combined shapes.
    System:

    Adobe Illustrator version: 28.7.1
    Operating System: Windows 10

    Description: There is a noticeable inconsistency in anti-aliasing when combining shapes with an outline in Adobe Illustrator.

    Left Image (With Outline): Shapes with an outline are rasterized with a visible anti-aliasing effect.
    Right Image (Combined Shape): After combining the shapes, the anti-aliasing effect appears smoother and more refined.
    From my understanding, both images should exhibit similar anti-aliasing behavior when rasterized, as they are essentially the same shapes. However, the anti-aliasing in the first image (with outlines) is harsher compared to the combined result on the right.

    Expected Behavior: Both shapes should be rasterized with the same level of anti-aliasing, regardless… more

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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17. Illustrator Crashed at Startup after PR Beta, Media Encoder Beta Updated

    Illustrator Crashed at Startup after PR Beta, Media Encoder Beta Updated (?!)

    Hi, my Creative Cloud app updated those beta at 2024-08-06 18:00-18:30 then it break out my Illustrator that when I launch it each time, it is a super idea issue...

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    2 votes

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    7 comments  ·  Launch  ·  Delete…  ·  Admin →
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18. Black and White Bitmaps Incorrectly Converted on Import

    Subject: Bug Report: Black and White Bitmaps Incorrectly Converted on Import

    Product: Illustrator (Desktop) Beta

    Version: 28.7 65 (64-bit)

    Operating System: Windows 11

    Steps to Reproduce:

    Open Illustrator and create a new document.
    1. Set the Document Color Mode to either CMYK or RGB.
    2. Import a black and white bitmap image.
    4. Observe the color mode of the imported bitmap.

    Expected Result:
    The black and white bitmap should remain in black and white upon import, regardless of the Document Color Mode. The white areas of the bitmap should remain transparent. We should be able to change the color of the image.

    Actual Result:
    The black and white bitmap is converted to either CMYK or RGB, depending on the Document Color Mode. The areas that are supposed to be transparent become white.

    Additional Information:

    • Black and white bitmaps that were previously imported before the update remain imported correctly and retain their black and white color.
    • This issue started occurring after the latest update to the Illustrator (Desktop) Beta.
    • Included screenshots show black and white bitmaps displaying as RGB and CMYK, respectively.

    Impact:
    1. This bug affects the accuracy and quality of imported black and white bitmaps, disrupting workflows that rely on precise black and white imagery.
    2. Users are unable to assign a color to the black and white bitmap, as it remains in black and white regardless of attempts to change the color.
    3. The white areas of the bitmap, which are supposed to be transparent, become white upon import, affecting the design and composition of artwork.

    Temporary Workarounds:
    a. Use an older version of Illustrator instead of the beta version.
    b. Use the following steps within the beta version:

    1. Select the image.
    2. Go to Object > Rasterize...
    3. Select the following options: Color Model: Bitmap Resolution: (desired Resolution) Background: Transparent

    Thank you for your attention to this matter. Please let me know if any additional information is needed.

    Best regards,

    Mark Reategui

    Subject: Bug Report: Black and White Bitmaps Incorrectly Converted on Import

    Product: Illustrator (Desktop) Beta

    Version: 28.7 65 (64-bit)

    Operating System: Windows 11

    Steps to Reproduce:

    Open Illustrator and create a new document.
    1. Set the Document Color Mode to either CMYK or RGB.
    2. Import a black and white bitmap image.
    4. Observe the color mode of the imported bitmap.

    Expected Result:
    The black and white bitmap should remain in black and white upon import, regardless of the Document Color Mode. The white areas of the bitmap should remain transparent. We should be able to change the color of… more

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    1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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19. Typing text and changing color don’t get immediately updated on canvas

    The work done is not visible instantly. I can see the changes when zoomed in. The preview section is not working properly.

    2 votes

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    Under Review  ·  11 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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20. veryyyyyy slow! please help

    I can't move the objects! its very slow! I can't save anything!
    and my computer has just been actualized!!! please help me!! your program its very expensive!

    2 votes

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    0 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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