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3 votes
An error occurred while saving the comment An error occurred while saving the comment Here is an example set.
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7 votesResolved (Comments Open) · 4 comments · Illustrator (Desktop) Bugs » File Save, Import and Export · Admin →
An error occurred while saving the comment And it is fixed in the current regular versions like 29.5.1
An error occurred while saving the comment Works in beta!
An error occurred while saving the comment Export for screens work as expected, export as makes the pixel amount 10 X smaller.
See: https://community.adobe.com/t5/illustrator-discussions/illustrator-2025-29-3-exported-pngs-not-original-size/m-p/15176172#M436243 -
Export for Screens: bad antialiasing and jagged edges on images within (especially rotated) when exported to JPG
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Export for screens - AA setting is NOT honored.jpg 740 KB -
Save for web legacy - AA art opt'd setting IS honored.jpg 646 KB -
Export for screens setting that is being ignored by Illustrator.png 43 KB -
the embedded and rotated hi-res raster images, seen within Adobe Illustrator.jpg 619 KB -
Screen Shot 2023-03-28 at 09.00.15.png 232 KB -
ImageComparison.jpg 2320 KB -
TestLayout_Overall_01.jpg 605 KB -
lowQualityExportScreens02.jpg 593 KB -
Illustrator bug 3.png 1637 KB -
ImageComparison.jpg 2320 KB
81 votesAccording to Abhishek Rao here, disabling 'Export in Background' in Preferences > File Handling helps to workaround the problem (until the actual fix). Make sure you enable 'Art Optimized (Supersampling)' as an anti-aliasing option in Export for Screens settings as well.
An error occurred while saving the comment According to Abhishek Rao in the pinned reply, turning off Preferences > File Handling > Export in Background solves the problem. And it does for me.
See: https://community.adobe.com/t5/illustrator-discussions/rough-edges-on-jpeg-with-new-quot-export-for-screens-quot-illustrator-2020-heartbreak/m-p/15366802/page/3#M444760An error occurred while saving the comment In 28.6
Slightly rotated an image
Export for Screens > JPEG 100 Art Optimized.
They are horribly jagged and the Art Optimized setting is ignored. Embedded as well as Linked.An error occurred while saving the comment Still there in 28.6
Slightly rotated image
Export for Screens > JPEG 100 Art Optimized.
Artboards work fine, Assets are horribly jagged -
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10 votes
The fix is available in both Beta 27.9 9 and Prerelease 29.6 191 builds. Please try to test it and comment back if it now behaves as expected
An error occurred while saving the comment Also is behaving correct now with existing files with the problem.
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17 votes
Seems like it’s been fixed and doesn’t happen anymore in the latest builds. Please check if it works for you and comment back if it fails still
An error occurred while saving the comment Looks fixed in the current version 29.5.1 (and maybe since a few versions).
An error occurred while saving the comment Good idea to merge these.
An error occurred while saving the comment Yes, Egor, I wonder how this was introduced. Both export as jpeg and dynamic symbols have been around for a long time.
An error occurred while saving the comment -
47 votes
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23 votes
Should work in Beta 29.6.142 (oddly displayed as build 9999 in CCD). Please test!
An error occurred while saving the comment Following the steps in this post PDF, it does not seem fixed in beta 29.6.156.
https://community.adobe.com/t5/illustrator-discussions/incorrect-transforms-on-placed-images-when-reopening-document/m-p/15329482#M443072 -
38 votes
As reported, the fix is now in the released 29.5.1 general build
An error occurred while saving the comment Also fixed in the current 29.5.1
An error occurred while saving the comment Can confirm that this is not solved.
Hope that another conversion problem (Grey becomes RGB) will be solved when this is fixed: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41260390-embedded-grayscale-image-in-rgb-document-becomes-t -
7 votes
An error occurred while saving the comment Yes, the EPS previews stopped working when Apple stopped using the PSNormalizer. The Normalizer can be compared to Adobe Acrobat Distiller. It is still licensed by Adobe to printer manufacturers to incorporate the conversion from PostScript to PDF in their PDF workflows. Apple used a limited version in its Operating System and apps like Preview used it to convert PostScript and EPS (Encapsulated PostScript) to PDF.
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6 votes
The team says it’s fixed in Prerelease build 29.6.191.
The fix is now scheduled to be pushed into the upcoming general release. If you are a part of the PR program, please check if it works.
An error occurred while saving the comment in version 29.5 anchor point cannot be moved with Direct Selection Tool
If a direct selected point is off the Grid and Smart Guides and Snap to Grid are both On, the point cannot be moved.
If a point is on a grid and Smart Guides and Snap to Grid are On, the point can be moved and snaps to the grid. If a point is off the grid with Smart Guides Off and Snap to Grid On, the point can be moved and snaps to the grid.
There was no problem in a previous 2024 version.
See: https://community.adobe.com/t5/illustrator-discussions/29-5-trying-to-move-a-point-with-curves-when-the-grid-is-turned-on-is-completely-busted/m-p/15302766#M441851 -
6 votes
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8 votes
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15 votes
An error occurred while saving the comment Nice trick Egor!
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36 votes
Asset export dialog does not have this option to export each file as a separate file it only has option on all artboards in one file, range of artboards or selected artboards in the dialog or the whole of document into one pdf file.
I am moving this request as a new feature requestAn error occurred while saving the comment The reason that all artboards are saved in the PDF is because the option to Preserve Illustrator Editing is checked in the PDF Preset.
In Edit > Adobe PDF Presets, create a new one based on the settings you like and turn Off Illustrator Editing capabilities.
In Export for Screens select that preset when exporting PDFs. -
2 votes
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153 votes
An error occurred while saving the comment @Léandre, you are the creator of a similar discussion, and it is not entirely solved. Guides are showing now when moved, but no fill/stroke objects disappear unless they are shapes and moved by grabbing their center point.
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41366659-disparition-des-rep%C3%A8res-lors-de-leurs-d%C3%A9placementAn error occurred while saving the comment Cmd or Ctrl E toggles between GPU and CPU Preview.
An error occurred while saving the comment @janith-lekamwasam You can also create a layer for the guides and set this layer only to outline, so you don't have to switch.
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2 votes
An error occurred while saving the comment Certainly time to fix these and many other Large Canvas problems.
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42 votes
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3 votes
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9 votes
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I could not believe I could not find it reported. I comes up from time to time during the years at the Illustrator forum.