AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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4 votes
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4 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorAn error occurred while saving the comment Do you have one or more displays when this happen?
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3 votes
An error occurred while saving the comment Does this still happen for you with the latest versions of Illustrator?
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2 votes
An error occurred while saving the comment Does this still happen for you?
Do you have one or more displays? -
2 votes
An error occurred while saving the comment Related to this report:
iMac M1 Big Sur Cmd + Tab doesn't bring the main window to front
http://illustrator.uservoice.com/forums/601447/suggestions/43805937 -
2 votes
An error occurred while saving the comment Related to this report:
Cmd + Tab app switching forcibly keeps Illustrator in focus
http://illustrator.uservoice.com/forums/601447/suggestions/45058171 -
5 votes
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Do you still have the issue with the newer version of Illustrator?
What do you mean by 'only the chrome is'? -
4 votes
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment A similar behavior happens for me even with a single display attached, often on launch — the app launches and immediately vanishes. I have to click the taskbar button at least once (and sometimes several times in a row) to make the window appear.
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3 votes
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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8 votes
An error occurred while saving the comment
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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7 votes
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment CDJ, this is an interesting combinations of options you have that lead to this behavior.
You have Use Preview Bounds enabled — and this includes the strokes into the bounding box.
You have Scale Strokes and Effects enabled — and this makes your strokes become larger when you resize the icon.When Use Preview Bounds is enabled, the width and height contribute to the size, coordinates, but when you resize — it still happens from the reference point you set (left top here), and these don’t respect the strokes’ weights, the resizing happens from the top left point of the actual PATHS.
So what happens is that the icon gets resized, the strokes get thicker, the position changes. The snapping options contribute nothing to this behavior.Same happens if you scale the icon with the handles of the bounding box.
Free Transform tool does it differently, it operates on the rendered look of the art... but it won’t allow you to change the size numerically.In this case I doubt you want your strokes to become thicker, I suspect you forgot to disable Scale Strokes and Effects option.
Is my guess correct? -
4 votes
An error occurred while saving the comment Uwe, are you sure it work for you?
When I try to place a TIFF form a library on canvas, it just won’t do anything...
Here is a report: https://illustrator.uservoice.com/forums/601447/suggestions/49473314
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Heidi, yep, won’t work for me. They do get added into library, but won’t get placed form one on canvas :(
And when it did, it didn’t worked properly, like this report stated:
TIFF images as assets in CC Libraries are always placed as PNG images on the artboard
http://illustrator.uservoice.com/forums/601447/suggestions/38209777 -
1 vote
An error occurred while saving the comment Does it only act like it, or does the cursor also look like the white arrow?
What tool do you have active in the tool panel when you try?What happens if you try to hold Ctrl key with the tool active — does it toggle between normal and Direct modes?
Do you see resize handles for the selected object? What happens if you try to toggle the bounding box with Ctrl+Shift+B?
Can you please record the problem on video or into a small GIF?
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11 votes
An error occurred while saving the comment Do you mean display only, or the whole system?
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8 votes
An error occurred while saving the comment Here is a discussion about this:
https://graphicdesign.stackexchange.com/questions/21196/no-color-swatches-available-in-illustrator
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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5 votes
An error occurred while saving the comment Now there is a similar request:
Force swatches when directly opening an image
http://illustrator.uservoice.com/forums/333657/suggestions/49471088
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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4 votes
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment There are several existing requests about custom scales here at UserVoice.
Would you prefer to be able to assign custom scales per document, or per layer, or per artboard, or perhaps somehow differently?
I’d test it with Divvy shut down :)