AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment An error occurred while saving the comment I try to download it, but the file is rather large, and the connection drops often :(
Perhaps you can remove the image from a file, leaving only the paths you want to use for clipping? This should make it much more lighter.An error occurred while saving the comment Anna, it seems like UserVoice is blocking the upload you make for some reason. They have some strict security policies...
Would you mind uploading the file someplace else and share a link instead?
While you are at it, can you tell me (just in case the file won’t get through still), what exactly IS your clipping mask? Is it a group? A compound path? A compound shape?An error occurred while saving the comment Can you please share a test file and point at the image you are trying to replicate?
I will try to reassemble it to match it and to find out what a problem was. -
46 votes
We have released an update (version 28.6) which takes care of this particular ask. Please upgrade your Illustrator application to latest versions and let us know your feedback.
An error occurred while saving the comment Two related requests:
1. Disable all "Generative AI" marketing popups — http://illustrator.uservoice.com/forums/333657/suggestions/47696468
2. Remove Text to Vector from Properties panel — http://illustrator.uservoice.com/forums/333657/suggestions/47638688
Please upvote them, if you agree.An error occurred while saving the comment Paul, the section is collapsible, you can minimize it, effectively making it just a 'button'.
What makes you want to hide it completely, if that’s what you are asking about?AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votes
An error occurred while saving the comment This would require a video recording of the way it works, the test file, along with the list of snapping options you have enabled: Snap to Point, Smart Guides, 'Highlight anchors on mouse over' (even though it’s not technically a snapping option, it DOES influence the snapping), etc.
It’s not that I don’t know what you are talking about, but the proofs are required to help to nudge the problem.
The more evidence we have to show the team, the better our chances are. -
1 vote
An error occurred while saving the comment Rasmus, Help > About Illustrator should show you the build number.
What GPU do you have specifically? Can you please share a test file that gives such a garbage rendering? -
24 votes
An error occurred while saving the comment Mark, thanks for the investigation. Feels like it :(
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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0 votes
Please provide a test file with the path that gives these results along with full specs for OS and GPU.
An error occurred while saving the comment Kayla, can you share a test file with this path only included, so the team can check it? A screenshot is good to have (thanks!), but without the actual file it won’t really help to evaluate the problem. Kindly share it.
Also — if you toggle the Preview mode from GPU to CPU — is there any difference? If yes, please also share your full OS and GPU specs.
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1 vote
An error occurred while saving the comment Do you refer to Ai on iPad, or to Ai for Desktop?
If the latter — can you please show a screenshot of the button you mean? Perhaps it’s a translation’s fault, but I can’t understand which one you mean. -
3 votes
This is reported to be fixed in the latest Beta 28.7.0.65
Please check if it works for you and comment back.
An error occurred while saving the comment Kristaps, does it happen with the latest global availability build, 28.5?
Does it happen for all the documents you try to export, or only this one?
Does it help to change a format or export parameters, like resolution, color mode, etc?
What Export method do you use — Export for Screens, Export As, Save for Web, a custom script?
Can you share the parameters used, a test file you can reproduce this problem with? -
2 votes
An error occurred while saving the comment Philippe, do you have any clipboard managers installed?
Does it help to toggle the 'On Copy: Include SVG Code' option in Preferences: Clipboard Handling? -
17 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi All,
Please update Illustrator to version 23.0.3, we have fixed this issue in this version.
Thanks & Regards,
Raghuveer SinghAn error occurred while saving the comment @Tuan, sure I don’t think like that. More of it, I am against having this option in this dialog only, for this exact reason — it can freeze. I even talked with a developer about it, but don’t have any news.
What version do you have? If it’s higher than 23, than it’d be a reason to change the status of this report back.An error occurred while saving the comment @Sharif, for general questions like this I recommend using Adobe Illustrator Support Community instead: community.adobe.com/t5/illustrator/ct-p/ct-illustrator
But actually the dialog has an option in its left bottom corner, 'Don’t Show on Document Open'. Enable it and it should work and stop showing you this on a opening a file. -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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11 votes
An error occurred while saving the comment A similar report:
Scissors tool should be aware of stroke width profiles and brush tool data
http://illustrator.uservoice.com/forums/333657/suggestions/44457144An error occurred while saving the comment Take a look at two GIFs attached.
Black is how it behaves now.
Green is how we want it to be able to behave (a mockup of it).Sure, it means Ai would have to add more width markers to make the look stay the same...
...but then it means there should be a way to NOT add add extra markers, and it’s OK the outlines change — I personally would prefer this method.An error occurred while saving the comment AdminEgor Chistyakov
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7 votes
An error occurred while saving the comment A similar report:
Width tool messes up the width points when a path is extended / shortened / cut
http://illustrator.uservoice.com/forums/601447/suggestions/35891749An error occurred while saving the comment Margaret, just so you know — AG Trim & Join CAN respect width profiles, so cutting a path in two with is doable, although takes one extra step (here I am pasting a copy and hide the already cut piece).
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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9 votes
An error occurred while saving the comment Plus the Escape key is just not given to plugins to handle, and they can’t use it to neither commit or cancel the input.
An error occurred while saving the comment This should be an option we can toggle.
The option can help to let users choose what to do with large inputs.
Take a look at how Photoshop handles it in Preferences > Type: Use ESC key to commit text (plus notice They Don’t Capitalize All Like Ai does).The same thing should be in Illustrator, for BOTH type inputs on canvas AND value inputs.
AdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Jan, not sure I understand what you mean exactly...
Do you refer to isolation mode, or to the opacity mask, or something gradient-related?
Does it even happen for you still? Please comment back. -
6 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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6 votesAdminEgor Chistyakov
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9 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Can you elaborate on this, please.
'Trace'? You mean export? -
40 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment To solve this for me, I wrote a very simple script which always creates a blue layer for me. It can be modified to have any other color you want, including black.
I put in the action and hacked it instead of default Cmd/Ctrl+L with a remapping app (you it can be simply run with an F-key instead).
You can download the script here: https://dl.dropboxusercontent.com/s/78vzy3u79e6erxu/New%20Layer%20Custom%20Color.jsxAn error occurred while saving the comment Chris, not you alone.
Check out this script by Takataka:
https://sttk3.com/blog/tips/illustrator/reject-yellow-layer3.html -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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Actually... I just replicated it. Take a look at the file attached.
I won’t be able to explain you the problem you had, but at least you can try to study it at your side.
The clipping mask is a compound path (not a compound shape! the difference is rather large).
The object on the left is my original art I created it from — it’s just a bunch of circles. To make this original compound path to work like this, I opened Attributes panel and toggled Fill Rule to be Even-Odd (with the object selected) — this makes it alternate filled and unfilled region.
Then I used Divide button in Pathfinder (with the option 'Divide and Outline Will Remove Unpainted Artwork' enabled, to get rid of unfilled holes (disabled by default). I removed the unneeded parts (notice that some very tiny ones can happen), ungrouped, and then used Object > Compound Path > Make command to assemble it back.
You don’t have to use the same method.