Translate Ideas and Comments.
Choose language:
There was an error during translation

Charu

My feedback

  1. 29 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Illustrator Bugs » File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
    Charu shared this idea  · 
  2. 9 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Charu supported this idea  · 
  3. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Charu shared this idea  · 
  4. 67 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Hi,

    Thanks for reporting the issue .
    We have fixed the bug which was orignally reported but it seems some users are still facing the issue.

    We are not able to reproduce this issue in house now ,Kindly provide following info to nail down this issue:

    1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

    2)Please try the below mentioned workaround and let us know if that helps:

    If you do not use custom Adobe PDF presets/joboptions or not heard of it then follow the below steps
    1. Navigate to user presets folder
    Win: appdata\Adobe\Adobe PDF\Settings
    Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
    2. Rename the folder to “Settings old” and create a new empty folder “Settings” in the same place
    3. Launch Illustrator and check if you can save the document

    If you use custom…

    Charu supported this idea  · 
  5. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Illustrator Bugs » Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →

    You can disable alerts during script execution with below method

    app.userInteractionLevel = UserInteractionLevel.DONTDISPLAYALERTS;

    This assumes the default option selected in the dialog and proceed with further script execution.

    Please let me know if the above suggestion works for you

    An error occurred while saving the comment
    Charu commented  · 

    No, this doesn't help. It still shows the dialog and I am unable to select any option and click OK. It seems there is some other dialog over it which makes merge swatch one at the background. This is basically happening when opening a pdf file and when we open pdf file it shows the progress bar, but in this case progress bar is not visible on UI may be hidden or overlapping or below merge swatch dialog.

    Can't we have option to save the file in ai or pdf in the background using script. I know this option is availble in CC 2020, but via script it is not possible.

    Charu shared this idea  · 
  6. 443 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  97 comments  ·  Illustrator Feature Requests » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Charu supported this idea  · 
  7. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Charu shared this idea  · 
  8. 241 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Charu commented  · 

    How to save the document in the background using the script? This feature is available when doing the task manually but when this feature will be available while saving the document using the script.

    Charu supported this idea  · 
  9. 640 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    419 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    An error occurred while saving the comment
    Charu commented  · 

    I think Adobe is releasing new versions with no bug fixes but to test the patience of their customers. I do development for the Adobe products and it sucks.

    I think either shut off or have a good develoeprs at your end to really fix this issues.

    An error occurred while saving the comment
    Charu commented  · 

    I think Adobe is releasing new versions with no bug fixes but to test the patience of their customers. I do development for the Adobe products and it sucks.

    I think either shut off or have good developers at your end to really fix these issues.

    Charu supported this idea  · 
  10. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Charu shared this idea  · 
  11. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Charu shared this idea  · 
  12. 609 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    NOTE:
    1. You will have to reset your toolbar once if it is already disturbed. refer to this knowledge base to see how you can reset – https://illustrator.uservoice.com/knowledgebase/articles/1900963
    2. What we have fixed is the tool bar is no longer editable as long as it is not in the toolbar edit mode

    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Charu supported this idea  · 
  13. 61 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    57 comments  ·  Illustrator Bugs » Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Charu supported this idea  · 
  14. 161 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    298 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Gentle Reminder 2:

    Apologies for the inconvenience that has been caused by Illustrator’s performance on your system.

    To isolate this issue further, will it be possible for you to join an online session with Illustrator team so that we can nail down this issue further after analysing it on your system.

    Please drop an email about your time availability (so that we can share you the session link) at sharewithai@adobe.com

    With Best Regards,
    Raghuveer Singh
    Illustrator Team

    Charu supported this idea  · 
  15. 8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Charu supported this idea  · 
  16. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Charu shared this idea  · 
  17. 15 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Charu supported this idea  · 
  18. 17 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  SDK/Scripting Bugs and Features » JavaScripting  ·  Flag idea as inappropriate…  ·  Admin →
    Charu supported this idea  · 

Feedback and Knowledge Base