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Charu

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  1. 10 votes

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  2. 19 votes

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    I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Charu shared this idea  · 
  3. 78 votes

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    Hi,

    Thanks for reporting the issue .
    We have fixed the bug which was orignally reported but it seems some users are still facing the issue.

    We are not able to reproduce this issue in house now ,Kindly provide following info to nail down this issue:

    1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

    2)Please try the below mentioned workaround and let us know if that helps:

    If you do not use custom Adobe PDF presets/joboptions or not heard of it then follow the below steps
    1. Navigate to user presets folder
    Win: appdata\Adobe\Adobe PDF\Settings
    Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
    2. Rename the folder to “Settings old” and create a new empty folder “Settings” in the same place
    3. Launch Illustrator and check if you can save the document

    If you use custom…

    Charu supported this idea  · 
  4. 1 vote

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    You can disable alerts during script execution with below method

    app.userInteractionLevel = UserInteractionLevel.DONTDISPLAYALERTS;

    This assumes the default option selected in the dialog and proceed with further script execution.

    Please let me know if the above suggestion works for you

    An error occurred while saving the comment
    Charu commented  · 

    No, this doesn't help. It still shows the dialog and I am unable to select any option and click OK. It seems there is some other dialog over it which makes merge swatch one at the background. This is basically happening when opening a pdf file and when we open pdf file it shows the progress bar, but in this case progress bar is not visible on UI may be hidden or overlapping or below merge swatch dialog.

    Can't we have option to save the file in ai or pdf in the background using script. I know this option is availble in CC 2020, but via script it is not possible.

    Charu shared this idea  · 
  5. 740 votes

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    Adobe Illustrator's Multithreading Journey Begins!

     

    Dear Illustrator Community,


    I'm thrilled to announce that we've embarked on an exciting journey to bring multithreading capabilities to Adobe Illustrator. This significant undertaking will enhance performance and responsiveness across various aspects of the application.


    While this is a complex process that will take some time to fully implement, I wanted to share our progress so far.


    Our Approach

    We've strategically begun by focusing on the most computationally intensive operations—those that typically take more time and block the main thread, resulting in slower response times while you work. By moving these operations to separate threads, we aim to significantly improve your overall experience with Illustrator.


    It's important to note that you may see more noticeable impact in some areas than others initially. However, we want to assure you that this is just the beginning, and we will continue this journey to bring improvements across…

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  6. 4 votes

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  7. 740 votes

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    An error occurred while saving the comment
    Charu commented  · 

    I think Adobe is releasing new versions with no bug fixes but to test the patience of their customers. I do development for the Adobe products and it sucks.

    I think either shut off or have a good develoeprs at your end to really fix this issues.

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    Charu commented  · 

    I think Adobe is releasing new versions with no bug fixes but to test the patience of their customers. I do development for the Adobe products and it sucks.

    I think either shut off or have good developers at your end to really fix these issues.

    Charu supported this idea  · 
  8. 1 vote

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    An error occurred while saving the comment
    Charu commented  · 

    Illustrator freezes when runs in a loop for 500 times. So inside loop only I am adding the document, saving to the disk and close the document

    Here is the code

    for(var i=0;i<500;i++){
    var doc = app.documents.add();
    doc.saveAs(File('~/Desktop/Test'+(i+1)))
    doc.close();
    }
    Run, this code and you will never able to create 500 documents. I use automation a lot and in one go I have to loop over 1000 documents that have graphics inside it. BUt here in sample cript I am not doing nothing just crating 500 documents without any graphics, still Illustrator frezees.

    I have attached the screenshots for memory usage. It reaches upto 6GB

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  9. 61 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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  10. 20 votes

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    Charu supported this idea  · 
  11. 3 votes

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  12. 43 votes

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  13. 27 votes

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