Kit Grose
My feedback
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41 votes
It turns out the problem is fixed only partially in 26.3.1, only for some users, and the performance remains slow when grid is rendered with lines or dots in Outline mode. This applies to zooming, panning and ghosting of objects being moved.
Please help the team by providing your specs and answers to these questions:
1. Does it work fine with grid as dots in Preivew / Outline mode?
2. Does it differ from grid as lines in these modes?
3. What is slow for you exactly? How severe?
4. Is there a difference if you disable 'Grids In Back' option?
5. What are you lines/subdivisions settings?
And any other related feedback is appreciated. Let's track it down and get this really fixed.
An error occurred while saving the comment An error occurred while saving the comment Kit Grose
commented
OK, I've now tried 9 separate releases and the issue definitely arrived in the v25.3 update (it does not affect v25.2.3 or earlier releases in my testing).
From v25.3 onwards, it's very clear when grid in back is enabled, because just switching to outline mode (or switching the grid style to dots) takes ~7 seconds (it's instantaneous when grids in back is disabled).
An error occurred while saving the comment Kit Grose
commented
1. In preview mode, it runs substantially worse with grid as dots while the grid is in back
2. I'm not aware of how to make outline mode use grid as lines for comparison, but the app runs *much* slower when the grid is shown as dots.
3. As Marc noted, the whole app runs meaningfully slower when grid is in back. For my tests I'm deliberately focused on only the simplest tasks. I have a single 24px × 24px artboard with snap to grid turned on, and I draw a rectangle on it. It runs slower with grid in back in preview mode, but fast enough to be usable. It runs extraordinarily slow in outline mode, though. Some example operations that run slow: nudging the rectangle with the arrow keys, space-bar panning.
4. Yes, with the grid in front, the performance improves dramatically
5. I have grid lines set to 8px with 8 subdivisionsAttached is a trace captured in Apple Instruments. Run 1 shows preview mode with grids in front. Run 2 shows preview mode with grids in back. Run 3 shows outline mode with grids in front. Run 4 shows outline mode with grids in back. In all four runs, I attempted to hold spacebar and drag pan the artboard in circles around my screen.
My Mac is a 2018 3.2 GHz i7 Intel Mac mini with 32 GB RAM, and I'm running Illustrator with UI Scaling set to its smallest setting on an old-school Apple Thunderbolt Display at its native 2560 × 1440 resolution.
My grid settings haven't changed for a long time, so this issue is unlikely to have been introduced much before the issue was reported.
An error occurred while saving the comment Kit Grose
commented
I have now tested v26.3.1 as noted, and while it has apparently made a significant improvement for me, Outline View still runs much more slowly when grids in back is enabled.
I've posted a short recording demonstrating the difference in performing a series of nudges when grids in back is switched off and then when it is switched on here: https://twitter.com/kitgrose/status/1526809781121732608
An error occurred while saving the comment Kit Grose
commented
I can also confirm this issue still persists for me in the Illustrator 26.3.0 release. In fact if anything the issue has gotten worse for me.
I've separately installed the 26.4.0 beta build and the issue is not resolved in that release either. On a 24 pixel square document with a 1px grid showing, attempting to open Outline View doesn't do anything but trigger the beachball cursor on my 2018 i7 Mac mini for at least a couple of *minutes*.
An error occurred while saving the comment Kit Grose
commented
This issue is not specific to Big Sur (it also affects the same version of Illustrator running on Mojave).
It's not specific to even moderately complex documents. As a test I created an empty 16px square document, opened Outline preview then attempted to scroll around the document (with both the hand tool and the scroll wheel). My CPU fans spun up pretty much immediately and the rest of the interface becomes entirely unresponsive (e.g. opening menus). I've attached a screen recording for reference.
My machine is a Mac mini (2018) 3.2 GHz Intel Core i7 with 32 GB of RAM.
Kit Grose
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667 votes
We have done further updates to Dimension tool with recently released version - 28.3
You can create and use your custom scale for dimension, hide or show units on dimensions and dimensions are now sticky to the object - they transform as well when you transform the object.
Kit Grose
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80 votes
I am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment Kit Grose
commented
This has been improved, but not fixed for me in v26.3.1.
When I view artwork at 100% in pixel preview mode, I get smoothing artefacts, but if I zoom in and out (or manually set the zoom to 100%) they go away.
An error occurred while saving the comment Kit Grose
commented
This new setting is valuable for print documents but inherently absurd for pixel preview, which no longer previews your artwork at pixel size by default.
Kit Grose
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94 votesKit Grose
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3 votesKit Grose
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22 votes
I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Kit Grose
supported this idea
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84 votes
Hi Everyone, thanks for your comments. Re-opening it based on the feedback.
An error occurred while saving the comment Kit Grose
commented
The issue appears to be that the snapping is still broken when the cursor is near the artboard boundary, but is working when the cursor moves far enough away. That leaves a very tiny area where the behaviour works as desired.
I've recorded a video demonstrating how this issue is simultaneously fixed and still broken: https://twitter.com/kitgrose/status/1224137775949025280
Kit Grose
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16 votesKit Grose
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2 votes
Hi Kit,
Cmd+W is used to close the documents, if you want to close the application, please use Cmd+Q
Thanks
AnishAn error occurred while saving the comment Kit Grose
commented
I don’t want to quit the app, I want to close its window. You can close the window with the mouse but not the keyboard.
Kit Grose
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1 voteKit Grose
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101 votes
The team has encountered several issues with this feature. It requires them to change the basic algorithms and it is going to take them more time than anticipated.
While it still works in Beta 28.8.0.7, the next Beta build will have Inside/Outside aligned strokes for open paths disabled. The Beta is scheduled to be live on 7th of August.
Once this is ready to be enabled back, the team will update the status.
Kit Grose
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19 votes
This is obviously not fixed and requires further inspection.
Kit Grose
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4 votesKit Grose
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Contrary to Marc's comment, Illustrator v27.0 *does* seem to substantially improve the issue for me, at least doing the same trivial test I described below (nudging a rectangle around a 24px square artboard in Outline view or with Grids in Back turned on). It's now performant enough that I can use Outline view again.
I do notice that panning the artboard and other similar operations is still noticeably laggier with Grids in Back enabled. Performance for these kinds of operations is still nowhere close to the last unaffected release (v25.2.3), but I'm not seeing any more multi-second delays and beachballs in this release (at least in my early testing).