DPD
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72 votesDPD
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171 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.DPD
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685 votes
It is not as straightforward as it may sound :) We have been working to take advantage of threads and other hardware such as GPU/Video RAM in places where it can make a higher impact. We are prioritizing areas that are slow instead of making a generic change and destabilizing the product. Product stability is the top priority for us and we have been consistently trying to improve it. We want to move with caution and make changes without compromising on the quality. Hope this helps.
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12 votesCompleted (Comments Open) ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
This issue is fixed in Creative Cloud Desktop 5.2 update.
If you have not updated to Creative Cloud Desktop 5.2 update then you can try restarting the machine to proceed with installation.
-Rama
Illustrator TeamAn error occurred while saving the comment An error occurred while saving the comment DPD
commented
Still have this problem with the latest AI update. When the error occurs, the directory 'C:\Program Files (x86)\Adobe\Adobe Illustrator CC 2018\Support Files\Contents\Windows' exists like the error text describes, but this directory cannot even be deleted manually. It has no owner. Taking administrator ownership is not possible. Restarting the PC solves this. After that, installation goes smoothly.
An error occurred while saving the comment DPD
commented
After trying to install update 23.0.2.567 followed by the error, Illustrator is no longer available on my PC. Was fixed as described by another user: uninstall, reboot, reinstall.
An error occurred while saving the comment DPD
commented
Same problem here with update 23.0.2.567. I tried to delete the target directory 'C:\Program Files\Adobe\Adobe Illustrator CC 2019\Support Files\Contents\Windows' via Windows Explorer, but access is denied.
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83 votes
So it’s obviously not fixed, and we all know it.
While the cursor gets changes into the horizontal/vertical two-headed arrow, the center handles for the bounding box indeed don’t appear, if the width/height of the art (here just an orthogonal line) is small enough.
Please continue to share you thought, screenshots, GIFs. It’s time to re-review this again.
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10 votesDPD
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An error occurred while saving the comment DPD
commented
With the Color Picker, it is possible to enter a hex value for RGB. It would also be nice to have a hex entry field when creating a new swatch. Now, we only have sliders and decimal entry fields.
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2 votesDPD
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60 votesDPD
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16 votesDPD
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4 votesDPD
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3 votesDPD
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44 votesDPD
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27 votes
An error occurred while saving the comment DPD
commented
It should indeed be possible to exporting artboards without the filename prefix.
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42 votesDPD
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41 votesDPD
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48 votesDPD
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An error occurred while saving the comment DPD
commented
And CTRL+U for underline. For Italic, most programs use CTRL+I.
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72 votesDPD
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An error occurred while saving the comment DPD
commented
Besides the page number (which should be the number of the artboard), the artboard name should also be useful. One should be able to choose either one of these of both. It should also be possible to move the page number or name in one artboard after which these are moved the same way in the other artboards.
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84 votes
We are working towards giving preference to Photoshop for editing linked images, if Ps is installed. This may mean the label showing as ‘Edit on Photoshop’ when an linked image is selected. The change does not affect OS level file type associations.
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131 votesDPD
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30 votesDPD
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The last updates completed without error.