Anonymous
My feedback
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2 votes1 comment · Illustrator (Desktop) Bugs » Documents and Artboards · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Anonymous
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2 votes
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the comment Anonymous
commented
Snapping is fundamentally broken in Illustrator. I see this behaviour with every second 'snap' action.
Anonymous
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16 votes
Hi,
Thanks for reporting this issue, Illustrator Team really appreciate this.
We are unable to reproduce this issue in house. We need your help in getting this issue reproducible.
Kindly provide some video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.
Thanks and Regards,
Aishwarya G Gadodia
Illustrator TeamAn error occurred while saving the comment Anonymous
commented
Snapping is fundamentally broken in Illustrator. I see this behaviour with every second 'snap' action.
An error occurred while saving the comment Anonymous
commented
Snapping is fundamentally broken in Illustrator. I see this behaviour with every second 'snap' action.
Anonymous
supported this idea
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5 votes
An error occurred while saving the comment Anonymous
commented
Snapping is fundamentally broken in Illustrator. I see this behaviour with every second 'snap' action.
Anonymous
supported this idea
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71 votes
Hi Everyone, thanks for your comments. Re-opening it based on the feedback.
An error occurred while saving the comment Anonymous
commented
The snapping in Illustrator is just generally bad. I always have to go through every single artboard and fix up the edges, even if Illustrator is telling me that my objects are snapping to the edge.
Anonymous
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2 votesAnonymous
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2 votes
An error occurred while saving the comment Anonymous
commented
Still happening in 2022
Anonymous
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3 votes
An error occurred while saving the comment Anonymous
commented
Still happening in 2022
Anonymous
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3 votes
An error occurred while saving the comment Anonymous
commented
Same issue on 2019 Intel Macbook Pros
Anonymous
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Extra pixel added to image size when exported -
Screen Shot 2021-12-02 at 9.51.52 am.png 1758 KB -
exporting-issue.png 59 KB -
2021-06-16 14-20-32.mp4 4208 KB -
illustrator_export_bug_2.png 28 KB -
illustrator_export_bug.png 40 KB -
SD21-000-SittingDuckWebinar-ads-GW-v1.ai 4912 KB -
sample exports.ai 1202 KB -
Screenshot 2020-10-27 at 14.34.35.png 614 KB -
Screenshot 2020-10-27 at 14.34.08.png 677 KB -
Screenshot 2020-10-27 at 14.34.35.png 614 KB -
Screenshot 2020-10-27 at 14.34.08.png 677 KB -
bug_01.gif 109 KB -
2urn-shot_1226.png 280 KB -
Export wrong size.ai 155 KB
51 votes51 comments · Illustrator (Desktop) Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →This issue is probably happening because the artboard dimensions are not appropriate for raster export (i.e. are in decimals).
If you make x and y values as the whole numbers in the transform panel (not in decimal), then the extra pixels will not be added to the exported image.That is the workaround, and it’s reported that it’s not always the case.
At the same time — Ai knows the size of artboards to be exported and yet it does not deliver the set sizes, which is not fair. The team is going to rethink the algorithm.
An error occurred while saving the comment Anonymous
commented
Might I suggest a temporary alert to the user, so that we don't submit final files with the wrong dimensions to suppliers and clients?
An error occurred while saving the comment Anonymous
commented
Making X and Y values whole numbers doesn't work for me. I still regularly get extra pixels (screenshot attached). There's no reason in my case why Illustrator should be adding that extra pixel.
Anonymous
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An error occurred while saving the comment Anonymous
commented
Illustrator frequently exports artboards with extra pixels.
I always ensure the artboards are positioned on whole pixel values (check the screenshot), yet this doesn't seem to help.
Note that this happens when you use the Export For Screens option, but not if you use the Legacy save for web.
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79 votesUnder Review · 14 comments · Illustrator (Desktop) Feature Requests » File Save, Import and Export · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Anonymous
commented
This has been under review for four years?
In InDesign, I can locate a link in 5 seconds.
In Illustrator, I have to wait for Bridge to load which isn't quick.Anonymous
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An error occurred while saving the comment Anonymous
commented
YES. Nobody dealing with vectors is using Bridge. Bridge is incapable of previewing white graphics and logos as you can't change the preview background (so you can't see your vector artwork...), so in my mind this is a useless feature.
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2 votes0 comments · Illustrator (Desktop) Bugs » File Save, Import and Export · Flag idea as inappropriate… · Admin →Anonymous
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1 vote5 comments · Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU) · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Anonymous
commented
Here's a new video showing that, as I suspected and mentioned, it is not Hide Edges. It's a bug.
An error occurred while saving the comment Anonymous
commented
I don't think this was the issue. Restarting the computer and Illustrator fixed the problem.
Also toggling Show/Hide Edges doesn't replicate this issue for me.Anonymous
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46 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorAn error occurred while saving the comment Anonymous
commented
I also find that CMD + C often doesn't work and when I go to paste, it pastes an old object.
The solution I've found which I learnt from colleagues who experience the same issue in Illustrator and After Effects is to mash CMD + C multiple times before pasting.
Anonymous
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10 votes
Hi,
Thanks for reporting this issue, Illustrator Team really appreciate this.
We are unable to reproduce this issue in house.We need your help in getting this issue reproducible.
- Kindly provide some video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.
- Please Also let us know if you have been using any 3rd Party plugin while facing this problem.
Since this is not a generic issue that we can reproduce at our end, we might need someone to look into your machine to figure out what is going on here.
If yes, then please do let me know about your available time so that I can schedule a connect session accordingly.
Our time zone is IST (+5:30 GMT).We are available…Anonymous
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An error occurred while saving the comment Anonymous
commented
About once a day I'll run into an issue whereby I'll select an object or group, and a random object on another artboard will be selected at the same time. This random object isn't part of the other group, and doesn't actually show up as being selected however the bounding box shows that something else is being selected.
Moving or rescaling the objects that I actually intended to select doesn't effect anything else, however it's a pain having to locate the bounding box.
This usually coincides with Illustrator being bogged down with massive amounts of lag, and is all fixed when restarting Illustrator (including the lag).
Am having this issue on multiple Mac OSX computers.
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6 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
lease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer SinghAnonymous
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2 votes0 comments · Illustrator (Desktop) Feature Requests » Other... · Flag idea as inappropriate… · Admin →Anonymous
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30 votes28 comments · Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU) · Flag idea as inappropriate… · Admin →
I am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment Anonymous
commented
Same issue here, up-to-date Macbook Pro 16"
Anonymous
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4 votes0 comments · Illustrator (Desktop) Feature Requests » User Interface · Flag idea as inappropriate… · Admin →Anonymous
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3 votes0 comments · Illustrator (Desktop) Feature Requests » File Save, Import and Export · Flag idea as inappropriate… · Admin →Anonymous
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Yep. Snapping is still totally broken in Illustrator.