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4 votes
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6 votes
An error occurred while saving the comment Anonymous
commented
Still happening in 2022
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7 votes
An error occurred while saving the comment Anonymous
commented
Same issue on 2019 Intel Macbook Pros
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Wrong exported image size (extra pixel added) if artboard coordinates are non-integer
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Screenshot 2024-04-18 at 4.53.13 PM.jpg 459 KB -
FL-MASTER-weblogo WIDTH CORRECTED IN PHOTOSHOP.png 5 KB -
FL-MASTER-weblogo ORIGINAL ILLUSTRATOR OUTPUT.png 4 KB -
FARELANES-logo-menu-Apex.jpg 21 KB -
illustrator bug.jpg 238 KB -
Screen Shot 2021-12-02 at 9.51.52 am.png 1758 KB -
exporting-issue.png 59 KB -
4x5 RATIO chandelier1midnightoncandy.jpg 2283 KB -
2021-06-16 14-20-32.mp4 4208 KB -
illustrator_export_bug_2.png 28 KB -
illustrator_export_bug.png 40 KB -
SD21-000-SittingDuckWebinar-ads-GW-v1.ai 4912 KB -
sample exports.ai 1202 KB -
Screenshot 2020-10-27 at 14.34.35.png 614 KB -
Screenshot 2020-10-27 at 14.34.08.png 677 KB -
Screenshot 2020-10-27 at 14.34.35.png 614 KB -
Screenshot 2020-10-27 at 14.34.08.png 677 KB -
bug_01.gif 109 KB -
2urn-shot_1226.png 280 KB -
Export wrong size.ai 155 KB -
ilbg.png 17 KB -
Illustrator_export_for_screens_bug.jpg 142 KB -
bug.ai 355 KB -
Test_1.jpg 63 KB -
Test.ai 681 KB -
bug.ai 355 KB -
Illustrator_export_for_screens_bug.jpg 142 KB
151 votesThis issue is probably happening because the artboard dimensions are not appropriate for raster export (i.e. are in decimals).
If you make x and y values as the whole numbers in the transform panel (not in decimal), then the extra pixels will not be added to the exported image.That is the workaround, and it’s reported that it’s not always the case.
At the same time — Ai knows the size of artboards to be exported and yet it does not deliver the set sizes, which is not fair. The team is going to rethink the algorithm.
An error occurred while saving the comment Anonymous
commented
Might I suggest a temporary alert to the user, so that we don't submit final files with the wrong dimensions to suppliers and clients?
An error occurred while saving the comment Anonymous
commented
Making X and Y values whole numbers doesn't work for me. I still regularly get extra pixels (screenshot attached). There's no reason in my case why Illustrator should be adding that extra pixel.
Anonymous
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An error occurred while saving the comment Anonymous
commented
Illustrator frequently exports artboards with extra pixels.
I always ensure the artboards are positioned on whole pixel values (check the screenshot), yet this doesn't seem to help.
Note that this happens when you use the Export For Screens option, but not if you use the Legacy save for web.
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89 votesCompleted (Comments Open) ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
This feature request is completed and it is available in Illustrator 28.0 and above.
An error occurred while saving the comment Anonymous
commented
This has been under review for four years?
In InDesign, I can locate a link in 5 seconds.
In Illustrator, I have to wait for Bridge to load which isn't quick.Anonymous
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An error occurred while saving the comment Anonymous
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YES. Nobody dealing with vectors is using Bridge. Bridge is incapable of previewing white graphics and logos as you can't change the preview background (so you can't see your vector artwork...), so in my mind this is a useless feature.
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2 votesAnonymous
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134 votes
An error occurred while saving the comment Anonymous
commented
Here's a new video showing that, as I suspected and mentioned, it is not Hide Edges. It's a bug.
An error occurred while saving the comment Anonymous
commented
I don't think this was the issue. Restarting the computer and Illustrator fixed the problem.
Also toggling Show/Hide Edges doesn't replicate this issue for me.An error occurred while saving the comment Anonymous
commented
When moving shapes around the artboard, the bounding box disappears. This makes positioning objects with no stroke or fill almost impossible.
Video attached showing behaviour.
Anonymous
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59 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorAn error occurred while saving the comment Anonymous
commented
I also find that CMD + C often doesn't work and when I go to paste, it pastes an old object.
The solution I've found which I learnt from colleagues who experience the same issue in Illustrator and After Effects is to mash CMD + C multiple times before pasting.
Anonymous
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15 votesRequest to Contact Support ·
AdminAnkit Goyal(Illustrator Team)
(Admin, Adobe Illustrator)
responded
We could not reproduce this issue after several attempts.Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html .
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ankit Goyal
Anonymous
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An error occurred while saving the comment Anonymous
commented
About once a day I'll run into an issue whereby I'll select an object or group, and a random object on another artboard will be selected at the same time. This random object isn't part of the other group, and doesn't actually show up as being selected however the bounding box shows that something else is being selected.
Moving or rescaling the objects that I actually intended to select doesn't effect anything else, however it's a pain having to locate the bounding box.
This usually coincides with Illustrator being bogged down with massive amounts of lag, and is all fixed when restarting Illustrator (including the lag).
Am having this issue on multiple Mac OSX computers.
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7 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
lease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer SinghAnonymous
supported this idea
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2 votesAnonymous
shared this idea
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31 votes
I am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment Anonymous
commented
Same issue here, up-to-date Macbook Pro 16"
Anonymous
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3 votesAnonymous
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34 votes
Radial, Mirror, Grid Repeat objects are available in the latest desktop versions, 25.1 and higher.
There are some improvements still to be made, and the team is aware of some of them.
Please search for the related requests here on UserVoice forums or add new ones if you can’t find a suitable one.An error occurred while saving the comment Anonymous
commented
- Add Grid Repeat and Radial Repeat from Illustrator iPad onto Illustrator Desktop
- Why is this valuable to me? It's clearly an amazing feature but I don't want to go and buy an iPad Pro just to use it when I have a $5000 editing desktop computer at my disposal with a much larger, colour calibrated display.
Anonymous
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1 vote
An error occurred while saving the comment Anonymous
commented
Here's a video showing another example of this issue, this time in Windows 10
Anonymous
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1 vote
An error occurred while saving the comment Anonymous
commented
On Mac, holding shift changes scroll direction and speed, so it's no longer possible to fast scroll vertically.
Illustrator 24.2.1
Will test on Windows too
Anonymous
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116 votes
Hi Everyone,
This functionality has been shipped in June-2021 version of Illustrator.
The option "Paste without Formatting (Alt+Ctrl+V)’ has been added to the ‘Edit’ Menu.
Thanks for your feedback.
Anonymous
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1 voteAnonymous
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18 votesAnonymous
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An error occurred while saving the comment Anonymous
commented
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78 votes
This issue was reintroduced in MacOS update Ventura. The team ran into another issue while implementing the workaround suggested by Apple. While the team revisits this issue, users can use workaround this issues by paste through context menu. Thank you all for the patience.
An error occurred while saving the comment Anonymous
commented
Also having this issue on the latest release of Photoshop CC & Illustrator CC on an up-to-date macOS Catalina.
This issue is also present in the 'Save For Web' dialogue box.
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Still happening in 2022