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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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791 results found

  1. Scaling tool is COMPLETELY MESSED UP!!!

    Fix your mess Adobe - the current versions of all of your apps are the worst possible ever in the history or forever - who is doing your pogromming now?!??!?! A bunch of monkeys who don't know how to type that's who.

    This is insane!!!!!!!!!

    1 vote

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  2. pathfinder should not leave a black line around the shape

    I'm using the latest version of AI and need support. Your technical engineer helped me out making mask by pathfinder feature, but the path leaving a black line around the shape of which it supposes should not have any colour around the shape. For details, please check your technical engineer.

    1 vote

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  3. 폰트 호환성 관련하여

    일러스트 CC 사용중입니다.

    작업을 하면서 국가에서 배포한 Free 글꼴을 사용중인데, 새로 만들기 할 때는 유첨자료 처럼 잘 보이는데, 새롭게 불러오기 하고 나면 글꼴이 없다는 메세지가 계속 뜹니다.

    글꼴의 호환성 문제일 듯 한데, Free 글꼴을 adobe에 정식적으로 등록하는 방법이 없는지 궁금합니다.

    1 vote

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  4. Anmeldung uservoice

    Hallo, ich kann mich hier nicht mit meinen üblichen Adobe-Zugangsdaten anmelden, sondern muss das beispielsweise über Google machen. Warum so umständlich?

    J

    1 vote

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  5. Again and Again not responding or not opening.

    Hi and I am Atharv Pathak Sharma, I am 10 years old and I illustrate and design logos..., Today I am very disappointed by adobe Illustrator because it is again and again not responding or not opening, and before you all ask me which version of illustrator I am using, it is 2021 ok I want the problem to be fixed as soon as possible, and if you think that illustrator 2021 isn't launched then here's the proof https://getintopc.com/softwares/designing-tool/adobe-illustrator-cc-2021-free-download-1470232/
    Thank you.

    1 vote

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  6. Small increment movements gone

    I cannot move small increments since new launch.

    1 vote

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  7. Can't see anything on screen except a lot of white and black horizontal lines.

    I have no clue why but if I open or create a new project, the screen goes full screen and a lot of white and black lines that are horizontal appear and i can not see any tools, buttons, anything. The links and buttons are still there but I cant see them.

    1 vote

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  8. Libraries NOT syncronizing

    The libraries are no longer syncing. Help!

    1 vote

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  9. Constantly crashing.... why should I pay for this software when it causes me so many problems?

    The v25 update constantly crashes. I tried the 1st version, had to go back to v24 after many crashes and much lost work/time. Then, when you supposedly fixed the crashing problem (v25.01), I tried it today and, of course, I lost a bunch of work when it crashed. Back to v24...... Won't go back to v25 until you really fix the problem. Also considering other software as a replacement for Illustrator..... I pay a lot for this software--why should I? Give me a good reason to stay with Illustrator......

    I use Windows 10, (pc) and I am completely updated with…

    1 vote

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  10. Select all doesn't work unless you clic anywhere first

    I can't select all anymore unless I clic somewhere first.

    I have to vectorise many Illustrator files and my keyboard shortcuts make it happens fast. Until an update forces me to clic somewhere first, if not, the keyboard shortcut simply don't work. That was not the case before.

    I'm on windows 10 and last Ai version (25.0.1 64 bit)

    1 vote

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  11. Cant Verify Subscription Status

    Windows 10 64bit, Latest Adobe CC suite.
    Says can't verify subcription status. Quits Adobe apps.
    Tried solutions here :
    https://helpx.adobe.com/xd/kb/cannot-verify-subscription-xd.html
    Doesn't work.

    1 vote

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  12. 1 vote

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  13. Adobe Illustrator Issue

    When I opened the illustrator, it seemed like it keep annoyed. I suspect it would be bug. Please fix this. Thanks!

    1 vote

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  14. Align to pixel grid not working

    I'll have a shape like a rectangle that is, for example, 84px x 118.9999px (according to every panel with those dimensions). If I click "align to pixel grid," nothing happens. The expected behavior is for the 118.9999px height to become 119px. I run into similar issues with X and Y coordinates as well as W and H dimensions.

    1 vote

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  15. Bounding Box Does Not resize

    When pulling the bounding box, what is inside does not resize.

    1 vote

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  16. App crashes very often and linked graphics lose their link connection

    macOS Catalina 10.15.7
    Since upgraded to Catalina Illustrator crashes very often (approximately 4-5 times in 6 hours of a working session ) and recovery files' linked graphics lose their connection to the root files even though they were embedded. Every single recovery file' links should be relinked one by one again and again. I've relinked the attached file links 4 times so far. Please find an immediate solution to this issue.

    1 vote

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  17. Lock object function not available

    When I try to lock an object to an artboard, nothing happens. I've tried using the hot key and accessing it via 'Object' on the menu bar and it's greyed out

    1 vote

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  18. Everytime new temp file saved

    using dell i3 whenever m saving file during working eveytime new temp file by name (~ai-d07c4c4b-3cab-4d58-8cad-3d0dfda6fc08) gets saved instread of original file pls fix this problem

    1 vote

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  19. Expand path twith rounded ends to shape not working

    In Illustrator 25.0 a path with rounded ends will no longer turn into the equivalent shape. Instead, one end will be squared off, rendering the function useless.

    CC2021 is just so full of bugs right now, I'm currently downgrading to 2020 again. So sad, as the old, orange man would say.

    (OS X 10.15.7, Illustrator 25.0, 2019 iMac)

    1 vote

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  20. (Slow) and not responding

    Hi!

    For the moment, I am unable to work on Illustrator. It worked fine earlier this week (even with a few unexpected crashes or slow moment).

    On a preexisting file or a brand new one, it is slow (zooming in or out for example takes seconds) if not just not responding at all: trying to move an element gives me a black window for a few sec' with a Not Responding state before I can see again and nothing has moved.

    I tried on v.25.0 and v.24.3 (from Windows 10).

    Maybe the issue comes from the computer, or Windows ? …

    1 vote

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