Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Crash in Illustrator CC 2018 while using wacom

    Illustrator crashes while using wacom and switching tools after copy paste.

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  2. cant sign in to creative cloud

    i open a project i was working on and and i didn't have the font, it prompted me to sign in to creative cloud and when i did it adobe app tries to open but cant.

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  3. Bug saving and opening legacy version 8

    Bug in latest version of Illustrator CC2018
    A file saved as version 8 (eps or ai doesn't matter) can't be reopened in Illustrator CC2018.
    Got this problem since this month (January 2018)

    1 vote
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  4. In CC2018 the combination of alt and shift to duplicate and align at the same time doesn't work at all

    Hi
    In CC2018 the combination of alt and shift to duplicate and align at the same time doesn't work at all in my iMac.
    I would like to know how to fix this problem since this is very difficult to work like this.

    Thanks
    Avital

    1 vote
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  5. Multiple Bugs

    Alrighty, there are a few different things going wrong here. The version of Illustrator I'm using is CS3 on Windows. One of my issues is that when I'm using the selection tool, it won't select an object if I simply click; if I want to move an object or simply select it to re-scale it, I have to click and drag my mouse over it. This makes my life difficult, as it's a serious pain to select objects, and it's extremely annoying.
    Another issue I'm experiencing is difficulty duplicating objects. Alt-Drag isn't working on objects; if I want to duplicate…

    1 vote
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  6. 1 vote
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  7. Units constantly auto resets to inches on every new document no matter how many times the preferences are set to point.. This bug needs a f

    The most current version of Illustrator auto resets to inches for units with every new document created. I have set preferences for points, quit Illustrator and relaunched to create a new document and preferences default back to inches. This is a bug that needs a fix.

    1 vote
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  8. Adding a workspace crashes Illustrator

    Illlustrator CC 2018 - build 22.01

    Document with 5 A4 workspaces side by side, adding a new A4 workspace makes Illustrator crash immediately. No saving, no warning no nothing ...
    The only way I can find is making a new dociument with the number of pages you need and copy the artwork. Good luck if you have several layers, and you have to redo everything if you need one more page.

    1 vote
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  9. Can't make a copy of existing line

    Illustrator 22.0.1 (64-bit) Windows 10

    I had a vertical line I wanted to move and copy. I tried dragging it with the alt key pressed and it only moved without making a copy. I tried the Move dialog and clicked the Copy button and it again only moved wihout leaving a copy.

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  10. Caps Lock

    My version of Adobe Illustrator acts like the Caps Lock is on when it is off, and when I press the button again, it returns to the original tools. Help!

    1 vote
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  11. Files are plugged and then deleted !!

    I made a very big job and then the computer got stuck and the file was deleted until the previous maintenance and destroyed 8 hours of work.
    help me!!!! avniyahav@gmail.com

    1 vote
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  12. 1 vote
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  13. Units not appearing when trying to re-size an artboard

    Bug - units not appearing when trying to manually re-size and artboard

    Your version of Adobe Illustrator - 22.0.1 (macOS High Sierra v10.13.1)
    The steps you were taking when you experienced the issues - Trying to manually re-size an artboard since upgrade to High Sierra
    Your expected result - units to appear
    Your actual result - units not appearing

    Side by side expected/not expected results.

    1 vote
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    Hi,

    Please see if Snap to Grid is on in your document? If yes then try turning that off and try again.
    Otherwise follow below steps :
    > Click on finder , when you will click on finder on mac at the top you will see an option as “Go”
    > choose Go > Go To Folder
    > In go to folder , type ~/library
    > choose application support/Adobe/rename the folder named as Adobe Illustrator22Settings to Adobe Illustrator21Settings.old
    > go back to library folder where you got application support folder and scroll down
    > Open the Preferences Folder rename the folder named as Adobe Illustrator22Settings to Adobe Illustrator22Settings.old

    Launch Illustrator and check if it works and share the outcome with us .

    Thanks
    Nitish

  14. Selection tolerance issues using pen

    When I'm using Surface Pen on my Surface Book Illustrator randomly starts to select nearest top objects instead of the highlighted one. It starts randomly but very often. Opening preferences and checking-unchecking anything then pressing OK temporary fixes this issue. If i'm using touchpad - everything is ok.
    I've already reported this bug to Windows Ink Team (windowsink@microsoft.com), but am duplicating it here, because i'm not sure what is causing this issue. Windows 10 and Adobe apps were updated on the same day for me and both of them have a lot of issues, not only when i'm…

    1 vote
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  15. CMD+D issue...

    I used to be able to copy and paste an object and then CMD+D to continue duplicating but it doesn't seem to work at all in Illustrator CC 2018...I downloaded CC 2017 again where it used to work, but it doesn't work with that either and doesn't even seem to be a feature anymore. Does anyone have any way to fix this? Thank you!

    1 vote
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  16. Transparency gradient mask

    Hi,
    I use Illustrator CC 21.1.0 on Mac OS X El Capitan ver 10.11.6
    I encounter a problem with transparency opacity mask. Basically it doesn't cover properly the area where it should be fully transparent (black part). Despite the colour being set to 100% black ant opacity 100% there still is a hint/shadow of colour. In this case I would expect that from the bottom gradient goes up gradually form completely transparent to 100% opaque. And this going on for some time. See attached screen shot.

    1 vote
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  17. Kindly Fix All The Bugs Of Illustrator CC 2018 & Photshop CC 2018 Plz

    Kindly Fix All The Bugs Of Illustrator CC 2018 & Photshop CC 2018 Plz

    1 vote
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  18. ワードで作ったPDFをイラレCCに配置して新たにPDFを作ることが出来なくなった。

    以前はワードで作ったPDFをイラレCCに配置し、トンボを付けて新たにPDFを作ると言う作業を出来ていましたが、
    最近バージョンアップ後?上記の様な作業を行ったところ、PDFはできるのですが、一部のみ表示され後は空白といったPDFが作られました。
    他のアクロバットリーダーのみの端末で出来たPDFを開いたところ「このページにはエラーがあります。Acrobatはページを正しく表示できない場合があります。PDF文書の製作者に連絡し て問題を解決してください」とメッセージでます。
    また、以前のバージョンで作成したところ作成出来ました。

    1 vote
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  19. The latest updates

    I've missed advert deadlines, because even though I'm on the newest Macbook pro, Photoshop and Illustrator have been dysfuntional, with artboards glitching, font sizes not being adjustable and glitching to the maximum size before telling me the font's too big.

    On top of this, the work often dissapears when zooming in and fonts do not sync with your type app.

    So I pay money for a subscription because you are industry standard, yet I've now missed deadlines, been hung up on three times by your support staff and failed to receive confirmation that you are at least attempting to solve…

    1 vote
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  20. 環境設定の変更が反映されなくなった

    バージョン21.1.0

    環境設定を変更した際に設定が反映されなくなりました。
    ・一般/キー入力の単位と角度の制限
    ・単位/一般と線
    の設定を変えていたところ起きた事態です。

    線を描画する際に何度か角度を変える必要がありましたので、15分間くらいのうちに何回か設定の変更をしましたところ、途中から反映されなくなりました。
    (角度の固定を30度や45度や0度に変更していたところ、0度にしても30度で固定されたままになりました)

    Illustratorを再起動したところ、解決しました。

    1 vote
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