Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
793 results found
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MY ENTIRE FILE DELETED
I've been working on something every important and Illustrator CRASHED. Deleted everything, even it was saved to a flash drive. I've even been working on it today and now it's gone. I am LIVID.
1 vote -
1 vote
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ショートカットキーが反応しなくなる
Adobe XDと同時に起動し、アプリケーションの切り替えを行っているとillustratorのショートカットキーがすべて反応しなくなることがあります。
illustratorの再起動でショートカットキーは使用可能になりますが、再度XDとの切り替えを行うと同様の症状が発生します。1 vote -
fonts files dissapeared on all current docs on one computer? Can't find any update
All my other files are fine, the current menu has missing fonts, but only on one computer (desktop) my laptop is fine.... all saved as PDF's in a dropbox
1 vote -
1 vote
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artboard blinkins when open multiple files
I've noticed that when you select few / many files (.svg) and drag & drop to illustrator icon on doc (mac) - I mean you open it, Illustrator starts to open the files and artboard starts blinking very fast (black / white).
It is very dangerous for people with epilepsy1 vote -
missing instances
I've been working with a png logo and have been copy-pasting it in numerous layers and artboards of my work.
My AI crashed, so I closed it via task manager. When I restarted AI, my png logo is gone from all the artboards. I can see that there's an "instance" of it (a black square", but the logo isnt registering. Tried to export, and it came out with an artwork without the logo.
File 08 are the blanks after the crash
File 10 has the logo that went missing.1 vote -
Clipping Mask Wont Work on version 24.1.1
Everytime I walk through what is on your clipping mask page nothing works to create the mask on this new update. You Broke Something. Please fix it
1 vote -
Crashing, can't open
Illustrator crashes everytime I try to open it, whether opening a file or just the app. I have tried reinstalling it. I am using a brand new Dell computer (Windows 10 Pro, Illustrator version 42.1.1).
1 vote -
1 vote
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Clipboard not working properly
When copying and pasting in Illustrator, the properties of the object/text etc are not carried over. The only way it seems to work is if you copy the item several times, which is getting tiresome and not practical if using the 'cut' option.
For example, if I copy and paste anything on 1 artboard, and try to paste in the exact same spot on another artboard (using Paste in place or paste in front/back) it doesn't paste in the same place. Also when copying text it doesn't copy over all the properties (size, font, colour etc). Even when copying objects…
1 vote -
SVGs from Photoshop or Illustrator are wonky
I submitted a bug as part of a crash report within the past week regarding Illustrator's inability to export a clean SVG—it seems to always add padding that isn't necessary or wanted and makes issues for our web programmer. I'm on macOS Sierra using the latest CC version of Illustrator. I have to now rebuild my AI graphic (copy my shapes in as shape layers) in PS and then export that as SVG to get a clean SVG.
But here's where inconvenient gets weird. I'll open the PS-made SVG in AI, make some edits to clean up some off-positioned points…
1 vote -
aligning rectangle control bar
Bug report_ Illustrator 2020. Only downloaded a few days ago.
If I create a rectangle using the control bar it won't let me align it using the alignment tools. If I create it by hand and then adjust the measurements to what I wanted then the alignment tools work.
1 vote -
1 vote
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Drawing with percentage opacity fills: Percentage will not stay selected for each new element.
AI CC 2020 (Apple Mac): I have noticed a bug - a serious one that stops me from working. If I make a shape with a fill of (for example) 30% I would expect the next shape to retain that percentage of fill - which it always has done (I'm a very experienced user of Illustrator and use this feature all the time). Now I find that each new shape reverts to 100% fill which is totally unworkable as I draw by building up layer upon layer of opacity fills. The advisor online checked with his versions of AI CC…
1 vote -
expanding pie chart
I found that you can expand a pie chart by making the chart, then taking the scissors tool and clicking on the points, then you can edit each slice!
1 vote -
elements disappear and get pixelized when zooming
preview bug - when zoom in or out some elements get pixeled or disappear.
1 vote -
Flashing screen
Since downloading the new 2020 Illustrator, even after the updates i get the same problem. While working on any document the screen flashes in and out very rapidly when moving the mouse in illustrator. It doesn't slow the software down but is very annoying when trying to set up a job and the screen is constantly flashing. All other adobe products like indesign, photoshop and acrobat work fine. Just illustrator i'm having the issue.
1 vote -
command Z, Blocks Reediting an object
If I edit an object or shape like adding or deleting a point and do not like it, I usually undo it with command Z. Once I use command Z the shape I was editing is blocked from being re-edited.
I sometimes have to copy the shape and paste in order for me to add the points in different location again on the shape.
Is there any reason why this is happening?1 vote -
Measurements given as points
I have been working with Units set to General: Centimeters, Stroke: Centimeters, Type: Points and Grid: every 1 cm, 5 subdivisions. Suddenly this morning all measurements are in Points. I cannot work with this. The ruler is in points: useless. I have reset preferences and restarted several times.
Mac OS 10.13.6, Illustrator 24.0.3
1 vote
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