What can we fix in Illustrator? Vote for or report a bug.

black screen problem

When creating a new document or opening an existing document in Illustrator, I get a black screen (see attached). I have to resize the window to be able to work. This is not ok.
Version 22.1, MacOS 10.13.3, MacBook Pro with external monitor as main screen.

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James Dinn shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

6 comments

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  • Anonymous commented  ·   ·  Flag as inappropriate

    All good now - was a while ago and 23.0.3 is behaving impeccably now! Thanks though!

  • Anonymous commented  ·   ·  Flag as inappropriate

    This has happened on my MacBook Pro, old and new. I always have to drag the window to my second display to fix it. It is quite vexing.

  • Anonymous commented  ·   ·  Flag as inappropriate

    This keeps happening to me also, after I updated the software. I have to switch over to GPU Preview to see my artwork. Or, copy and paste everything into a new window.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I just installed the app a few days ago and this happens to me every time I open illustrator.

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