Translate Ideas and Comments
Choose language:
There was an error during translation

Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Smart Guides not working

    I have smart Guides enabled and Snap to Point enabled. Neither are working. Frustrating.

    Ai CC 22.0.1

    37 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    45 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  2. the Align Objects and Distribute objects tools changed behavior.

    Windows 10, Illustrator CC 22.1

    Align to right and align to top are the only alignment tools functioning correctly in all three alignment modes (artboard, key object, selection). None of the distribution tools are working in any mode.


    In the 22.1 update, the Align Objects and Distribute objects tools changed behavior. Before, if I selected say, 5 objects and clicked the Align Horizontal Center tool, they would align on a mutual horizontal center. Now, they align to the center of the artboard, apparently, which is often completely offscreen when I’m zoomed in. This is a very confusing and almost totally…

    18 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    13 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  3. Align tools not working

    Many align tools (centre, right, top etc.) for both 'align to artboard' and 'align to selection' simply not working (don't align objects how they're supposed to - eg. align centre sometimes makes the 2 selected objects move apart (they move apart even further if you press align again)).

    18 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    9 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Mohit Agarwal | Lead Software Engineer – Illustrator

  4. no resize handles

    My Selection tool does not show the resize handles anymore- this is making it nearly impossible to design easily- I have to measure and assign all aspects if it isnt sized right the first go. I have tried everything to fix it and I need it for school

    14 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

  5. "Envelope distort > Make with top object" is warping/distorting text.

    I've seen this issue in a lot of online forums, but found no answer. I'm using the CC trial version, fairly new to Illustrator.

    Online tutorials show users creating a shape > typing text > converting text to outline > move shape to front > selecting shape and text > Object > Envelope Distort > Make with Top Object. It shapes the text perfectly to shape, without distorting the font or curving the letters.

    But when I follow these steps, but my text always comes out wavy and distorted within the shape. I've tried Envelope Options and deselecting "Distort Appearance"…

    10 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  6. Brush won't change to basic

    When drawing in cc 2018 on macOS High Sierra version 10.13.4. Program will not allow me to select basic brush. it defaults to 3pt round or a bristle brush. If I delete that brush it won't allow to draw anything. Need to restart and still won't allow me to select basic brush.

    10 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  7. Align distribute center doesn't work

    Trying to use Align>Distribute center with Align to Selection selected - on a group of elements.

    Elements arent distributed symmetrically but seem to randomly distribute, some elements very close together and others very far apart. Same issue has been repeating since updating to 23.0.1. Working on MacOS Mojave 10.14.

    For example the attached 3 elements were aligned with horizontal center distribution, but the center object moved close to the left text block.

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  8. 8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  9. Disappearing an outline size diameter of a brush tool

    When you just launch the Adobe Illustrator, you can see the outline size diameter of the cursor of brush/blob brush tools, but when you have drawn something the outline disappears , you can see only an icon of the brush and no clue what size is currently on.

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    9 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  10. Selection tool acting like Direct selection tool and vice versa

    Selection tool does not select all points and will not move a group of objects correctly, (it acts like the Direct Selection tool, not selecting all points). And the Direct Selection tool selects ALL points of a group and moves them, which is what the Selection tool is supposed to do. They are working exactly opposite as they should. "Show Bounding box" does not resolve this issue. The Selection tool has also instantly changed format of text simply upon selection (indent & tracking). Using MacOS Sierra 10.12.6, Illustrator CC 2019. This is a bad bug, please help.

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

  11. rotate tool

    The rotate tool's anchor point won't stay were I place it when I go to the dialogue box to rotate in degrees.

    I updated my Mac OS yesterday and since the update this tool hasn't worked.
    I have the latest version of Illustartor 22.0.1.

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  12. Option + Arrow Key Not Working in Illustrator 2018

    In all previous releases that I can remember. If you held down the option key and then tapped arrow key Illustrator would create a copy and move the object by the distance set in preferences. In the current version this functionality is missing and actually nothing happens. Is this working for anyone or is there a fix?

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  13. Scaling object(s) is causing the associated bounding box to become a shape ('expanded object' appears on the screen after scaling).

    Seems to be occurring repeatedly - updated/reinstalled Illustrator 2019, which had received it for a short period, but now it has re-emerged. Driving me mad! Seems to occur more with smart guides and holding the shift key.

    See attached for examples.

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    15 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  14. bug: [PARM] error after changing stroke alignment

    I clicked the 'align outside' button in the stroke panel and got this error.
    I would keep popping op so I had to close AI.

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  15. Rotate tool Glitch

    My rotate tool when used for copying with or without my wacom, starts sticking, and the object just keeps moving with my cursor. My only fix is restarting and hoping the app saved my recent changes. This is hindering me from doing BASIC and Simple things like copying a custom shape and maintaining the circular composition. I was trying to make a unique cycle like shape. I put the rotate point in the center and i was attempting to duplicate that shape inside the circle but instead of copying or doing anything, it just kept rotating even after i let…

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  16. Illustrator CC 2018 Crashes when using Specified Steps (Blend Tool)

    I'm having a problem in the 2018 version of Illustrator when using Specified Steps under the Blend Tool. The problem occurs when I click preview in the Blend Options box after selecting Specified Steps. Upon clicking preview a progress box pops up that says "Reading Illustrator File" and basically sits there. When I loose patience and close out, the whole program shuts down. I've never experienced this before in any previous version of illustrator and was hoping someone could help shed some light on the issue. Thanks in advance.

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    9 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

  17. freezing after using brush tool

    seems like this program is not going to work, just updated after being away from PC for 3 months (for work). Using brush tool freezes program. can use hot keys to change mouse, also can save. But can not move canvas, zoom in/out or continue painting.

    windows 10 64 bit.
    illustrator 22.0

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  18. Filled areas sometimes when drawing lines?

    Drawing with touch calligraphic brush, most obvious at 1 pt size, there will be funny filled in blobs along the path. Playing with the points and curves doesn't get rid of it. If the object is resized by 200% or so the "blobs" will go away, but this is not a good fix if the lines need to stay editable.

    Has been reproduced using CC 2017 on an HP Spectre 360 with a stylus, AND a Mac (OS 10.12.6 Sierra & CS5) with a Wacom.

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  19. 5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  20. Illustrator CC 23.0.2 Align Distribute not working correctly MacOS Mojave 10.14.3

    Align Distribute. If I do not have the window open and I select the objects & the key object then open the Align window, the distribute input field does not allow for input. I have to deselect the key object then reselect the key object then it will allow me to enter the input field. Also occasionally if I enter a distribute measurement of 1" or an integer it does not read it as 1", instead it reads it as 0.1 but shows up as 1 until I do a save as not a save. If I do a save…

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 6
  • Don't see your idea?

Feedback and Knowledge Base