Illustrator CC 2018 Crashes when using Specified Steps (Blend Tool)
I'm having a problem in the 2018 version of Illustrator when using Specified Steps under the Blend Tool. The problem occurs when I click preview in the Blend Options box after selecting Specified Steps. Upon clicking preview a progress box pops up that says "Reading Illustrator File" and basically sits there. When I loose patience and close out, the whole program shuts down. I've never experienced this before in any previous version of illustrator and was hoping someone could help shed some light on the issue. Thanks in advance.
Anonymous
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I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Anonymous
commented
With certain tools are used Illustrator crashes. I have uninstalled and reinstalled several times.
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Anonymous
commented
With certain tools are used Illustrator crashes. I have uninstalled and reinstalled several times.
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Anonymous
commented
Hi Pragya,
Please see below:
1. No particular file
2. We just got new machines at work and, thankfully, no longer experience the problem
and cannot provide a video but I can explain what happened in more detail
below..This was happening with the most updated OS at the time on a 2012 iMac desktop (not sure if thats relevant). I began with writing out a word in illustrator, any font. I then duplicate it and place under the original, askew at an angle. Then I go to the blend tool and click the bottom word and then the top. I double click the blend tool icon on the toolbar to open up the dialog box. I select "specified steps" in the drop down menu and go to click "preview" and that's when the program freezes up and crashes. Note, this occurred when the words are not expanded. In addition to that crashing problem, working with fonts in general was very buggy and difficult to work with. The moment you begin to scale a word using the bounding box, or adjust the spacing, anything really, the work would no longer appear, sometimes freeze, you go to save, and the file is saved multiple steps back. It was easier to go back to the older version of the program than trying to figure it out.
I hope this is helpful and I'm sorry I couldn't get a video to you.
Thanks for the help,
Marie -
Anonymous
commented
I have the same problem. No solution to this trouble?
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Anonymous
commented
I am having similar problem, although it might not compeltely be connected to Blend Tool, but also Pathfinder. Just because I have a bit more complex shapes I want to unite, it crashes? I have a good enough computer to do this and turned off GPU. I am quite upset since I am paying for this..
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Anonymous
commented
Please fix. I don't even get to set the specific steps. Simply by clicking the blend tool (W) then AI just stops working.
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Matt
commented
Having similar problem when using find replace on text that uses specified steps blend tool. Very frustrating!
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Anonymous
commented
I'm having the same issue, "reading illustrator file"....CRASH. Please fix this adobe!
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Anonymous
commented
i am too having the same problem . after giving specified steps in blend tool, it is getting struck and AI is stopped working