Rotate tool Glitch
My rotate tool when used for copying with or without my wacom, starts sticking, and the object just keeps moving with my cursor. My only fix is restarting and hoping the app saved my recent changes. This is hindering me from doing BASIC and Simple things like copying a custom shape and maintaining the circular composition. I was trying to make a unique cycle like shape. I put the rotate point in the center and i was attempting to duplicate that shape inside the circle but instead of copying or doing anything, it just kept rotating even after i let go of the alt(copy key). This has been happening to me for weeks now. Please help :'(
Dhiraj
shared this idea
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh
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Riccardo Marin commented
Same here. Please solve this!!!
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K16.praca commented
It has been an issue for so very long. It is really high time to get it fixed, such an irritating bug.
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Filipe Bezerra commented
After years, still happening please Adobe fix this problem! Can´t pay for a glitched tool anymore.
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Krysia
commented
Oh my god, thank god it's not just me I thought I was now doing something really obvious. So I've just been to the support page listed above and its the generic support page that has no support on it at all
version 27.3.1 with a wacom intuos tablet
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freezingbrain
commented
Please fix this issues because it's very annoying, using the newest version of Illustrator 2021 and the glitch still happening, using wacom one for daily basis but since update to illustrator 2021 the issues keep coming.
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Anonymous
commented
This is still happening, I can only use my cursor pad on my laptop AND every time I drag the rotate point , alt+click to set my degrees of copying, it just reverts back to the center of the object instead of the point i want to rotate around...and i have the newest release of Ai :( , eternally frustrating.
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Anonymous
commented
I've just realised what is happening, for some reason its taking forwever to figure out the command and when you move the cursor it eventually puts the anchor point wherever the cursor is, you have to alt click where you want it to be then make sure the cursor doesn't move at all for ten seconds or so til the algorithm kicks in and it shows up the results
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Anonymous
commented
I'm having serious issues with the rotate around a point tool, its rotating in around some arbitrary point that seems to be different every time, cannot make a basic flower or snowflake or gear cogs.
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DavidOA
commented
Still having this issue as well - Windows 10, Illustrator 24.2.3 and Cintiq Pro 24P Driver 6.3.40-2.
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Anonymous
commented
This has not been fixed. I have Illustrator 2020. And a wacom tablet.
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Anonymous
commented
Am running AI CC 2018 on windows 10, whenever I try to rotate artwork using the rotate tool the computer freezes and I have to restart it! This sucks!
Am also using Wacom Tablet, what could be the problem?? -
Tyrone
commented
I have and hp windows 10, adobe illustrator cc2018. When even I try to use the rotate to and press alt. It freezes and I have to restart my laptop.
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Becky
commented
I had this problem, too, it was so annoying!! But found the solution in this thread - https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/31240957-rotate-tool-alt-click-and-wacom-tablet
I turned GPU Performance off per others' recommendation. It worked for me. Here are instructions for that -
https://helpx.adobe.com/illustrator/kb/gpu-performance-preview-improvements.html