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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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1124 results found

  1. ein unbekannter Fehler ist aufgetreten

    Wenn man .ai abspeichern möchte, kommt plötzlich die Meldung "Ein unbekannter Fehler ist aufgetreten" und die Datei lässt sich nicht mehr abspeichern.

    1 vote

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  2. Can't save a file as PDF due to Courier font licensing issue

    Get this message when trying to save file as PDF

    The font Courier could not be embedded in the PDF document because of licensing restrictions. Stroked text will not be visible.

    1 vote

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  3. Befehl "Speichern" wir von Befehl "Speichern unter" abgebrochen

    Mojave 10.14.6
    Illustrator 2021

    Seit dem letzten Update stoppt Illustrator das Speichern (Cmd+S) ohne jegliche Warnung, wenn man vor Ende des Speichervorgangs "Speichern unter" (cmd+shift+S) wählt.

    Das ist wahnsinnig riskant, da man im Grunde IMMER gleich nach dem Speichern ein PDF mit "Speichern unter" erzeugt. Ich habe mittlerweile an die 10 Dateien so verloren... bis mir der Fehler aufgefallen ist.

    Grüße, AC

    1 vote

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  4. Ai 2021, Windows: Opened SVG image element with base64 data is not shown.

    The codepen demonstration here (https://codepen.io/VHall/pen/BrdwLz) is supposed to download an SVG file which wil l show the exact same image as seen in the browser when opened in Illustrator. Using Ai version 2020, the opened SVG shows the correct background image with the logo. However, opening in Ai 2021 does not show the image. The element not rendered starts with: "<image overflow="visible" width="1200" height="750" xlink:href="data:image/png;base64"

    1 vote

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  5. Report Font Bug Error

    ERROR: Creating a design/file using a a font, when saved and previewed in AI and or in another program. The Font changes completely.

    1 vote

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  6. Illustrator 2021 - When exporting for web, cannot use copy & paste shortcut in Finder for macos

    Illustrator 2021 - When exporting for web, cannot use copy & paste shortcut in Finder for macos

    1 vote

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  7. relink bitmap file, or update link error

    every time i update the linked file, this annoying message always pop-up. it can't happen in the previous version of illustrator.

    1 vote

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  8. Crash on save to old versions

    Whe you have vertically centered text areas and you try to save as an older version Illustrator crashes.

    1 vote

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  9. Opening all my old files are blank

    When I open old logos and images I have created they are just opening as blank white canvases. Example file attached.

    1 vote

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  10. .aic cloud document recovery fails without warning.

    When Illustrator crashed while I was working on an .aic cloud document, I lost a day's worth of work even though the settings are set to auto save every 5 minutes. This has worked before with no problem but this time there was no autosave recovery when restarting and no temp files in %appdata% either.
    Granted I was careless and forgot to manually save, however at no point was there any indication from the software that auto save was not functioning. Maybe displaying a warning of some kind when this feature is not working would help.

    As a sidenote, when…

    1 vote

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  11. Normal "Save" operation in recording Actions becomes a "Save as" operation

    Windows 10 Pro 64-bit 2004, Illustrator version 25

    When you create a new action and use "Save" it becomes a "Save As" where it displays a path.

    My scenario: I often have to re-save a batch-exported pdf again with normal "Save" so that all text is converted to paths for a print house via custom shortcut F12.

    Because during batching there is no option do convert the text.
    So I need a second run with recorded actions:

    • select all
    • convert all text to path (outlines)
    • save
    • close

    The normal save operation is required so this can work with any file…

    1 vote

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  12. illustrator is unable to save this document ... due to some unexpected errors.

    Prior that, I get a message saying "This file has been modified outside Illustrator. Do you want to continue?" Then I click yes.

    Then... "Illustrator is unable to save this document ... due to some unexpected errors."

    I've been getting this message every now and then whenever I try to save a document. Started when I updated my Adobe Illustrator to version 25.0.

    Save a copy yields the same result.

    Adobe Illustrator version 25.0
    macOS Catalina version 10.15.6

    1 vote

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  13. Allow a “create new folder” option, as the desktop version has.

    I don’t see any option to create a folder for files with this version. I can only create new files. I need to be able to create folders to keep all of my images organized. Right now, they’re all over the place. The desktop version has the option to create folders, and I don’t understand why this version doesn’t.

    1 vote

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  14. image eps

    For some reason, as long as it is an eps file that needs to be placed or relinked to the image, it will be very slow

    1 vote

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  15. Illustrator 25.0 on Catalina 10.15.7 problem opening and saving files

    When opening previously saved work, active fonts are not displaying on some files.

    When saving work Illustrator returns an 'Unknown Error' prompt.

    1 vote

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  16. Save Indicator

    Recently updated to Illustrator 24.3. Thanks for fixing the shift - anchor point issue. Unfortunately it appears Illustrator is no longer providing any visual feedback upon saving the document. (Apple+S) This is regarding open documents that have already previously been saved. I use to get a status bar along with % save was at as it progressed. Now there is nothing to indicate the document is saving.

    1 vote

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  17. Vector fill shifting when exporting

    I created a fill using vector lines that looks like a quilted look. I arranged the fill in the object to be centered. However, when I either open the AI. file in acrobat or export as png or jpeg the fill vector lines have shifted and are no longer centered. I have tried grouping the layers and locking the layers. THe only thing that seams to work is rasterizing, which I would rather not do in case I need to edit later. Plus, even when I rasterize in high 300dpi the lines don't look clear.

    1 vote

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  18. 1 vote

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  19. Unable to turn off anti-aliasing when exporting a BMP - Illustrator 25.0

    Using Illustrator 25.0

    Exporting file as BMP, RGB @ 1200ppi with Anti-aliasing set to none but the file still shows anti-aliasing.

    Had to go back to Illustrator 24.3 to get a bmp without anti-aliasing.

    1 vote

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  20. AIC save as causing crash

    When working with an AIC file it can not yet be embedded into InDesign. In order to do so, I need a local copy of the file.

    When choosing "save as" and then a local folder, on pressing save Illustrator crashes. I have tried this several times on a few different computers now :(

    Have had to resort to copying the contents and setting up a new document locally in which to paste - not efficient at all!

    1 vote

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