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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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1002 results found

  1. Multiple import of SVG doesn't include filters. Only the first file opened includes filters.

    Situation: I have 2 SVGs I want to import into Ai.

    I import the first one and the SVG Filter Effects are applied as expected.
    Then, when I open the second SVG, Ai just completely ignores the SVG effects.

    It's a simple bug which probably should have a simple fix.
    However, as a developer, I wasted 6 hours of my time not realizing you could have such a trivial bug, one that's so easy to fix, in your software after this long.

    Here's the second bug: "upload files" feature for the bug request doesn't accept SVG. Or maybe it's just…

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
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  2. SVG - save as in illustrator version 27.0.1 - moving objects off artboard sporadically

    The latest version seems to not be playing well with SVG formats. I have reverted back to 26.5.2 and the issue resolved itself.
    When saving an SVG, everything looks fine. When it is opened again, all the of the objects are sporadically distributed on and off of the artboard. I have never seen this issue before and my save settings are the same.

    1 vote

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  3. save dialog not appearing when trying to save newly created file windows 10 64bit regarding Illustrator 27.0

    Like many others, when I create a new file, draw something and try to save, save as or export the newly created file, Illustrator does not display the save dialog box.

    I have discovered that if I open up a file created previously, it will save without issues.
    Since discovering this, to get it to save the new content, I needed to open up an old file, delete contents, draw new content and Save As a new name.

    Although this method works, the issues remain, I have now rolled back from the latest update to 26.5.1 and the issue is…

    1 vote

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  4. Files not replacing the original

    when doing 'Save as' with the same file name, illustrator instead adds '-01' to the file name and makes a second copy - it never used to, and isn't of any use as a feature. Please fix.

    Also this 'reporting a bug' page is pants!

    1 vote

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  5. Illustrator error "An unknown error is detected" Windows 11 AI 2023 27.01

    "An unknown error has occurred" when trying to save a file in Windows 11, AI 2023 27.01

    Steps: Save or Save as
    Expected result: file gets saved
    Actual result: it doesn't. Get "An unknown error is detected" dialog

    Workaround: Under File > Document color mode… switch color mode from CMYK to RGB then back to CMYK

    Strange workaround. Ongoing issue

    1 vote

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  6. Export for Screens mess up Blacks when exporting PDFs

    When using Export for Screen to Export PDFs, the blacks are messed up.

    Attached, you see a picture of the two PDFs opened in Edge. The left one is saved with "Save a Copy…” command. Right one is exported with Export for Screens utility.

    All the blacks in AI file are 100K. For some reason, Export for Screen mess them up. The right one.

    Every time I open Illustrator, half of my workday goes in debugging this kind of annoying things. I so much hate Illustrator.

    1 vote

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  7. SVG doesn't save unless move

    This bug has been around a while - SVG images won't save unless some part of it is moved. If it isn't moved, it treats it like nothing was ever changed and doesn't save, even when closing the tab without saving, the dialog box doesn't appear. This is annoying, since I often change just the colour of an icon, and have to move the icon a bit, just to get it to save.

    1 vote

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  8. Desplegable de opciones al salvar como PDF no funciona

    Sistema operativo MAC OS ventura 13.0.1. Illustrator 2023.
    Al salvar el documento como PDF , el desplegable de opciones no funciona. No se visualizan las opciones preestablecidas.

    1 vote

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  9. copypaste

    Ich arbeite mit verschiedenen Vektorprogrammen, wobei mir AI als Start und Finalbearbeitungsprogramm dient. Normalerweise öffne ich Dateien in AI und transferiere sie dann per CopyPaste in andere Vektorprogramme, hier z.B. Freehand. Dabei kopiere ich Vektorgrafiken.

    Seit ein paar Tagen funktioniert dies nicht mehr. In der Zielsoftware erscheint statt der Vektorgrafik eine Pixelgrafik. Was muss ich in den Einstellungen ändern, damit ich die Vektoren transferieren kann? Oder muss ich eine ältere Version von AI installieren?

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
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  10. Impossible d'enregistrer mes fichiers

    Je ne peux pas enregistrer mes fichiers. Les commandes "enregistrer", "enregistrer sous" et "enregistrer une copie" m'ouvrent une fenêtre noire/grise vide qui me plante en plus le logiciel.
    Merci.

    1 vote

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  11. リンクを再設定する度にダイアログがズレていく

    保存時に同様のバグがあるようですがこちらも改善お願いします

    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
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  12. Missing lines when import svg/pdf file to illustrator

    Many lines were missing when I tried to open the pdf file in Illustrator. Before I imported the file generated from Qgis, I released the clipping files and broke apart the paths in the Inkscape. I also tried the "place" tool instead of opening directly, but it didn't work when I embedded the linked files.

    Can anyone help?

    2 votes

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    1 comment  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
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  13. Export window won't appear on screen, except for a few options, but they don't work

    When selecting Export, the box won't show, but some options do. These options showing won't work by clicking on them or via keyboard.
    Sometimes the Export box appear if I change between Desktops or screens.
    Illustrator 27.0 (2023)
    Mac OSX 12.6

    1 vote

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  14. Can't Export to DWG

    You used to be able to export your file as a DWG, but in the 2023 update you no longer can. Why? If you opena DWG you can still save it, but if you open a fresh document you can't export to DWG like normal. CAD and illustrator crossover is extremely common and important to have and this needs fixed ASAP.

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Illustrator 27 packaging bug

    Mac OS Big Sur 11.7
    Adobe Illustrator 27
    Mac mini M1

    Package command destroys filenames and replaces links with others. That's catastrophic for my job. Please fix it as soon as possible.
    Also, could not upload files for helping you reproduce the issue.

    8 votes

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    6 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
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  16. 1 vote

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  17. PNGs exporting without transparency

    Exported PNGs do not have transparent backgrounds

    1 vote

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  18. Problem with <use> element of SVG files

    In SVG 1.0/1.1, the <use> element uses the xlink:href attribute to refer to objects; In SVG 2.0, the attribute was changed to href. Illustrator supports the former, but not the latter, content will be lost when opening such a file.

    Below is a simple test case (saved as a .svg file). There are three circles in it, the second one is referenced via xlink:href and the third one is referenced via href, opening the file in Illustrator will only see the first two.

    <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="50" height="100">
    <circle cx="25" cy="20" id="circle" r="10"/>
    <use xlink:href="#circle" transform="translate(0 30)"/>
    <use…

    1 vote

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  19. Illustrator 2023 crash

    He realizado un diseño en Adobe Illustrator 2022 y luego de guardarlo y cerrarlo lo intento abrir y por mas que intento no abre, el programa se queda cargando un poco y luego se cierra automaticamente. No me abre, el archivo es un poco pesado y tardaría pero igualmente deberia abrir. He estado con soporte y aun así no han conseguido el error.

    1 vote

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  20. Lokales Speichern nicht verfügbar

    Ich kann meine Dateien nur noch in der Cloud speichern, nicht mehr lokal. Das will ich aber nicht!
    Macbook Pro 2021, M1, 32 GB
    MAC OS 12.6
    Illustrator 27

    1 vote

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