Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1139 results found
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Unknown error during file import
Illustrator 2025 (29.1)
MacBook Pro M3 16"
MacOS Sonoma 14.7.1When importing I'm getting a random "Unknown error" message. Afterwich the import failes.
This seems chipset related. When I boot Illustrator 2024 (28.7.3) in Rosetta mode, the error is gone.
1 vote -
Layers get messed up when exporting
Export JPG and PNG, the layers messed up, the hidden layers show up, and the layers on top showed being covered by the objects from the layers down.
1 vote -
Pantone or other book colors in a CMYK document look fine in Overprint preview mode but get exported to an RGB images as dull
When we add a Pantone or a different book color into a CMYK document, we can see how it looks 'for real' when we enable Overprint mode — all fair.
Then we would need to share this image with a client, so we export an RGB image... and this image shows out vivid book color as a dull-and converted-to-CMYK-and-then-to-RGB color — which is not what we have in mind.
This is a bug, honestly, I think, but also a request — we need to be able to export images as we see them in Overprint Preview mode... Ai respect overprints…
7 votes -
Latest version of illustrator (v29.1) does not export pngs with the same pixel placements as the one before.
Export from the new version of illustrator places artwork off center: Up and to the left slightly. This causes SO much work in our pipeline, please fix this urgently.
1 voteAnders, please share a test file and the exact setting and the method you use to export an image.
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Sequoia 15.1 (24B83) 29.1 doesn’t export type with stroke applied
Illustrator doesn't export stroke applied to a text element, it shows without the stroke. It only worked when stroke is outlined. Does anyone knows a way to fix it?
1 vote -
Illustrator 29.1 for Mac Sonoma 14.6.1 'Save as' command not working
'Save as' isn't working. Files can only be saved by using the 'Save a Copy' command or 'Save'.
1 vote -
Placed AI files no more respect 'Crop to' setting
Since 29.1 update AI files are imported with bleed area no matter what setting is set during placement.
File->place ->[V] Show import options1 vote -
App crashes right after saving a file
New v. 29, the King of Crashes
Steps taken: I restart the app. (ignore the request to restart from the crash manager, somehow, that will cause another crash soon after)
Crashes usually happen right when the app is done saving a file.
This is probably the version that crashes most often in a VERY long time of using AI.2 votes -
クラッシュ多過ぎ仕事にならない。
2025にしてから、頻繁にクラッシュするようになり、おっかなくって仕事になりません。かならず強制終了してしまうので、2024を再度インストールして使ってみましたが、こちらまでクラッシュするようになり八方塞がりです。生成AIばっかり注力せずに、まともなアプリに戻してください。
2 votes -
Distorted curve line when saving an SVG
Hello, when we save from AI/EPS to SVG file, the 'f' edge path of the logo automatically becomes out of shape. We tried different colors and it works fine. This issue only happen on white SVG. Please help.
2 votesIncrease Decimal Places value in Export As / Save As (under More Options) to raise the precision. By default it’s too low, and if your graphics is rather small, it can cause problems like this.
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Somem objetos em branco na hora de exportar/imprimir
Estou há meses enfrentando este problema com o Illustrator. Objetos em branco, sejam eles icones ou textos estavam sumindo na hora que eu convertia para jpg e outros formatos de imagem e na hora que enviada o arquivo para a impressora. Comecei a analisar atalhos por meses para identificar qual era o problema e como conseguiria resolver, visto que isso ocasionava em atrasos nas minhas entregas de artes. A primeira solução que achei foi adicionando novo preenchimento aos objetos que sumiam, o que me ajudou mas ainda atrasava. Hoje descobri que você tem que acessar o menu aparência, verificar se…
1 vote -
Issue while saving a file in Adobe Illustrator 2025
I’m facing an issue while trying to save my Adobe Illustrator design file on my Mac. I can work normally, but when I try to save the file, I’m unable to rename it. The save screen freezes, and the “Save” button becomes unresponsive. The only button I can click is “Cancel.”
1 vote -
Open in Illustrator Desktop in Fresco not working
I am in Fresco, click "Publish & Export" and "Open a Copy" in Desktop Illustrator. 9 out of 10 times nothing happens.
1 vote -
CS２形式（AI、EPS）で保存したファイルが、IllustratorCS2で開けない。
Illustrator2024（v28.7.1）を使用して、CS２形式（AI、EPS）で保存したファイルをIllustratorCS2で開けません。
メモリが足りないというエラーが発生します。Illustrator2023には同様の問題はありません。
2 votes -
Imported DXF file make the Illustrator very slow
Illustrator 28.6, iMac 5K, 27" 3,8 GHz 8-core Intel Core i7, 16 GB Ram
I have importen DXF files during 14 yers with no problems. Now it takes 5-6 minute to open the DFX file, and the iMac gets very slow. One click - pause -one click-pause (1 second)1 vote -
「ドキュメントの描画モードを分離」を適用したIllustrator形式ファイルを配置すると中身が表示されない
macOS13.6.7/Windows11
Illustrator.28.6- 新規ドキュメント上に適当に図形を描画、描画モード（乗算など）を設定する。
- ドキュメントの描画モードを分離を設定してIllustrator2020形式（PDF五感）で保存する。
- 新規ドキュメントを作成し、先のドキュメントを配置する。
- 配置されたドキュメントの内容が表示されず、空白のドキュメントを配置した状態と同様にある。
期待する結果
配置ドキュメントを正常に描画する。実際の結果
配置された「ドキュメントの描画モードを分離」を行ったIllustrator形式ファイルは内容を正常に表示できない。回避方法
Illustratorドキュメントに配置する場合Illustrator形式ファイルではなく別途PDFを書き出せば配置は可能ですが、データによってはPDFが意図したとおり書き出されない場合があります。
基本的にはドキュメントに対してのこれらの処理は行わずに個別に調整するのが無難です。ここでは「ドキュメントの描画モードを分離」を行ったドキュメントについて報告しましたが、「ドキュメントのグループの抜き」が適用されたIllustrator形式ファイルも同様の問題を抱えています。
6 votesご報告いただきました内容について只今検証中です。
進展がありましたら追ってご連絡差し上げます。
よろしくお願いいたします。
イラストレーターデスクトップ版チーム
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当我的链接图片达到100张以上时，会有个漫长的保存过程 Allow to disable proxy images for missing links on saving
最近Illustrator的更新中有一个项目。
是让断开链接的图片。
还能在Illustrator中显示一张降低画质的图片。
这项更新给我带来了，非常大的麻烦。
当我的链接图片达到100张以上时，会有个漫长的保存过程。
这在以前是不需要的。
以前当我把保存选项中的几个可选项都去掉的情况下，链接的图片无论有多少，保存都会瞬间完成。
这导致我虽然排版时，电脑运行流畅，但不敢保存，保存会消耗大量的时间等待，我只能在完全排版好后，保存1次。A recent update to Illustrator included a project.
Is to make unlinked pictures.
It can also display a reduced image in Illustrator.
This update is causing me a lot of trouble.
When I have more than 100 linked images, there is a long saving process.
This was not necessary before.
In the past, when I removed several options from the save options, no matter how many images were linked, the save was done instantly.
As a result, although I typeset, the computer runs smoothly, but I dare not save, saving will consume…1 vote -
Exported image changes part of its name to the older artboard’s name
When renaming artboards prior to export to PNG, the first artboard name change applies but in export its name appears old (as it was before renaming). And it only affects 1 artboard.
1 vote -
Illustrator 28.4 does not preserve SVG object hierarchy
Starting with Illustrator 28.4, the object hierarchy is not preserved when saving and re-opening an SVG file. Many groups are created for no apparent reason.
See this link for examples: https://community.adobe.com/t5/illustrator-discussions/illustrator-28-4-svg-export-does-not-preserve-hierarchy/td-p/14871718#M3695
This makes Illustrator completely impractical for editing SVG files. I will have to stay at 28.3 until this error is fixed.
2 votesThe team has verified this current problem to be a regression break and intends to push the fix into the next Beta build.
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Ich kann in Illustrator keine Files mehr öffnen
Seit zwei Tagen kann ich mit Illustrator keine Files mehr öffen; ich habe es deinstalliert, auch mit das CloudCleanerTool verwendet, aber sobald ich ein neues Dokument anlegen oder ein bereits erstelltes laden möchte, bleibt das Programm hängen.
1 vote
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