1199 results found

1. Memory error after exporting in EPS (ID -108)

   On Illustrator 30.6 every time I export a multipage file to eps format, every artboard as a single file, the file exported are ok, but if I return to the original AI file to save the changes I receive a memory error (see the screenshot) then is not possible to save the AI file no more, and I have to use the SAVE AS command to save a new AI document from the original.
   This bug appeared in Illustrator 30.6

   iMac PRO 2017 3.2 GHZ
   MacOS 15.7.7
   Radeon Pro Vega 56 8 GB

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is able to reproduce it and is going to fix it. Thank you for the report!

2. Vector shape out of place after saving as SVG

   This is about the version 30.6. After saving the illustration as SVG, some elements got out of place.
   As you'll see on the attachment, the black elements should be aligned to the road lanes.
   I had to down grade to version 30.1 (desktop) to fix it.

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   Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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3. ENREGISTREMENT BLOQUÉ à 100% sans qu'il se termine

   Bonjour.
   Actuellement je suis bloqué sur un enregistrement de mon fichier ! Le l'enregistre, le pourcentage augmente et arrivé à 100% plus rien. L'enregistrement ne se termine pas. Et je ne peux rien faire. ça bloque toutes autres actions d'enregistrement. Aucune fenêtre aucun bouton pour arrêter l'enregistrement. Là j'ai 2 solutions bancales pour le sortir de là et éviter de perdre mon travail : copier mes dizaines de plan sur un nouveau fichier et espérer que cela s'enregistre ou dans un désespoir, forcer à quitter le logiciel et espérer que la récupération retrouve mon travail ne sachant pas si je vais perdre ou non les dernières modifications que j'ai réalisé.
   Je précise que c'est pas la première fois que ça arrive. Plus d'une dizaine de cas identiques cette année.

   Bonjour.
   Actuellement je suis bloqué sur un enregistrement de mon fichier ! Le l'enregistre, le pourcentage augmente et arrivé à 100% plus rien. L'enregistrement ne se termine pas. Et je ne peux rien faire. ça bloque toutes autres actions d'enregistrement. Aucune fenêtre aucun bouton pour arrêter l'enregistrement. Là j'ai 2 solutions bancales pour le sortir de là et éviter de perdre mon travail : copier mes dizaines de plan sur un nouveau fichier et espérer que cela s'enregistre ou dans un désespoir, forcer à quitter le logiciel et espérer que la récupération retrouve mon travail ne sachant pas si je… more

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4. Export for Screens Inaccurate on Large-Size Canvas

   The export for screens, scaling by width option does not always export at the right size. For example, I will input 2000 pixels, but the exported images will be 20,000 pixels. Sometimes, it does output 2000 pixels as desired. I believe the pattern may be whether the file is a large-sized canvas or not, the large-size canvas being the inaccurate export. For the time, I have been using "200" to get 2,000 pixels. However, this feature is essential for exporting mockups of large-format prints as the true size is too large for sharing. Usually I am exporting JPG. I am using Illustrator V30.6 on Windows.

   The export for screens, scaling by width option does not always export at the right size. For example, I will input 2000 pixels, but the exported images will be 20,000 pixels. Sometimes, it does output 2000 pixels as desired. I believe the pattern may be whether the file is a large-sized canvas or not, the large-size canvas being the inaccurate export. For the time, I have been using "200" to get 2,000 pixels. However, this feature is essential for exporting mockups of large-format prints as the true size is too large for sharing. Usually I am exporting JPG. I am… more

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5. Cancelling the Print progress dialog leaves document unsaveable — Cmd+S silently no-ops (Illustrator 30.5.1 / macOS 26)

   Cancelling Illustrator's Print dialog before the print job finishes leaves the
   active document in a partially-locked state ("limbo"): the canvas still responds to
   interaction (you can pan/move the artwork), but File → Save / Cmd+S silently does
   nothing — no save dialog, no write, no error. The document cannot be saved through
   the normal UI and must be recovered through scripting or force-quit + data recovery.

   In the observed case the affected document had never been saved to disk, so all work existed only in memory. A user who trusts Cmd+S (which reports no error) can lose everything if the app is force-quit without a
   scripted-save workaround. The failure is silent, which makes it especially dangerous.

   Adobe Illustrator 2026, version 30.5.1
   macOS 26.5.1 (build 25F80)
   Apple Silicon Mac
   Consistent / 100% via the steps below. Not timing-dependent — cancelling the print progress bar at any point triggers it. Has recurred across multiple sessions.

   Steps to Reproduce
   100% reproducible via the standard print flow — not timing-dependent:
   1. Open a document in Illustrator 2026.
   2. File → Print (or Cmd+P) to open the Print dialog.
   3. Click Print. The print/spooling progress bar begins.
   4. Click Cancel on that progress dialog at any point while the bar is moving (it does not matter how early or late — cancelling at any time triggers it).
   5. Return to the document and attempt to save (Cmd+S) → Save silently does nothing.

   Expected Result
   Cancelling a print job returns the document to a normal editable state. Save works
   normally.

   Actual Result
   - The document enters a "limbo" state.
   - Canvas interaction (panning, moving objects) still works.
   - Cmd+S / File → Save does nothing — no dialog, no save, no error message.
   - The condition does not clear on its own; it persists until the app is restarted.

   Technical observations (captured via CLI on the live, stuck process)

   These strongly suggest the menu-command dispatch is gated by a stale modal-session
   flag left over from the cancelled Print dialog, while the scripting/Apple Event path
   is not gated:

   • The Illustrator process was healthy, not hung — process state S (sleeping/normal), not spinning; UI remained responsive.
   • Apple Events were fully functional — scripted reads of the document returned instantly (name, modified, count of documents all responded).
   • modified of current document returned true (unsaved changes present).
   • Reading file path of current document threw an error (document had no resolvable on-disk path — it had never been saved).
   • Cmd+S silently no-op'd, but a scripted save current document in file <path> as Illustrator succeeded, wrote a valid 10.4 MB PDF-compatible .ai, and flipped modified to false.

   The divergence between "menu Save does nothing" and "scripted Save works" is the key
   diagnostic: the write machinery is intact; only the UI command path is being suppressed.

   Workaround (until fixed)

   Run this in Terminal (adjust the destination path/filename) to rescue the document
   without losing work:
   bash
osascript \
-e 'set destFile to POSIX file "/Users/<you>/Desktop/<DocumentName>.ai"' \
-e 'with timeout of 120 seconds' \
-e 'tell application "Adobe Illustrator"' \
-e 'save current document in destFile as Illustrator' \
-e 'end tell' \
-e 'end timeout'

   Then force-quit and relaunch Illustrator before continuing work.

   Cancelling Illustrator's Print dialog before the print job finishes leaves the
   active document in a partially-locked state ("limbo"): the canvas still responds to
   interaction (you can pan/move the artwork), but File → Save / Cmd+S silently does
   nothing — no save dialog, no write, no error. The document cannot be saved through
   the normal UI and must be recovered through scripting or force-quit + data recovery.

   In the observed case the affected document had never been saved to disk, so all work existed only in memory. A user who trusts Cmd+S (which reports no error) can lose everything if the… more

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6. Non Anti aliased export to psd in 30.5.1 version for mac

   Non Anti aliased export to psd in 30.5.1 version for mac

   Apple M2 Pro
   32GB/1TB
   mac OS 26.5.1

   Exporting to PSD results in jagged texts, vectors and images

   I just rolled back to 30.4 and it is working but it ruined my preferences

   Please fix the problem

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   Need More Info  ·  2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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7. In version 30.5.1, Illustrator stopped writing color settings to ACEConfigCache2.lst, the file used for color settings synchronization.

   Photoshop, Illustrator, InDesign, Acrobat, and Bridge use ~/Library/Preferences/Adobe/Color/ACEConfigCache2.lst to store and synchronize their active color settings preset names.

   Up through Illustrator 30.5, Illustrator correctly wrote its own color settings information to this file. However, starting with version 30.5.1, it not only stops writing its color settings entry, but also removes the Illustrator 2026 entry from the file entirely.

   Illustrator 30.5.1 still appears to read color settings written by Bridge and can apply the corresponding preset correctly. However, given that it no longer maintains its own entry in ACEConfigCache2.lst, I would like to ask whether this behavior is intentional or if it is a defect.

   macOS Tahoe 26.5
   Illustrator 2026（30.5.1）

   Photoshop, Illustrator, InDesign, Acrobat, and Bridge use ~/Library/Preferences/Adobe/Color/ACEConfigCache2.lst to store and synchronize their active color settings preset names.

   Up through Illustrator 30.5, Illustrator correctly wrote its own color settings information to this file. However, starting with version 30.5.1, it not only stops writing its color settings entry, but also removes the Illustrator 2026 entry from the file entirely.

   Illustrator 30.5.1 still appears to read color settings written by Bridge and can apply the corresponding preset correctly. However, given that it no longer maintains its own entry in ACEConfigCache2.lst, I would like to ask whether this behavior is intentional or if… more

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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   It’s believed to be fixed in the latest Beta 30.7.0.40.

   Please update and check!

8. 書き出し時の同名ファイルの警告が出ない

   png、jpgでの書き出しのとき、すでに同じファイル名がある場合に警告メッセージが出なくなり、そのまま上書きされてしまいます。
   上書きの警告メッセージの出し方、またはそれ自体が無くなったのであれば、改善していただきたいです。ver30.5.1です。
   ちなみに、ネットでいろいろ調べると「環境設定」に「書き出し」があるとか出てくるのですが、その書き出し自体の項目も無くなっています。

   2 votes

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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is aware of this problem.

   It’s a Windows-only bug, not specific to the latest build.

   As soon as anything changes, someone from the team would leave a comment or update the status of the report.

9. "Exportar para Telas" não mantém o caminho de destino da pasta de origem do arquivo

   "Exportar para Telas" não mantém o caminho de destino da pasta de origem do arquivo

   Em versões anteriores do Illustrator (até a 24.1.3), o diálogo "Exportar para Telas" usava automaticamente a pasta do arquivo .ai como destino padrão de exportação, e lembrava o caminho entre sessões. Esse comportamento foi alterado em alguma atualização posterior e, desde então, o caminho de exportação é resetado toda vez que o Illustrator é reiniciado.

   Embora a correção tenha sido anunciada no Beta 29.5.52 (março de 2025), o comportamento ainda não está funcionando de forma consistente na versão de release geral.

   Comportamento esperado: ao reabrir o Illustrator e usar "Exportar para Telas", o caminho de destino deveria ser mantido — preferencialmente o mesmo da última exportação ou, como padrão, a pasta onde o arquivo .ai está salvo.

   Comportamento atual: o caminho de exportação é resetado a cada reinicialização do aplicativo, obrigando o usuário a navegar manualmente até a pasta de destino em toda nova sessão.

   Essa é uma funcionalidade básica que impacta diretamente a produtividade no dia a dia. Solicito que a correção seja consolidada e entregue de forma estável na versão de release geral o quanto antes.

   "Exportar para Telas" não mantém o caminho de destino da pasta de origem do arquivo

   Em versões anteriores do Illustrator (até a 24.1.3), o diálogo "Exportar para Telas" usava automaticamente a pasta do arquivo .ai como destino padrão de exportação, e lembrava o caminho entre sessões. Esse comportamento foi alterado em alguma atualização posterior e, desde então, o caminho de exportação é resetado toda vez que o Illustrator é reiniciado.

   Embora a correção tenha sido anunciada no Beta 29.5.52 (março de 2025), o comportamento ainda não está funcionando de forma consistente na versão de release geral.

   Comportamento esperado: ao reabrir… more

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10. 「選択範囲を書き出し」でSVGを書き出す際、無関係なPNG画像が同時に出力される

    Illustrator 2024で「選択範囲を書き出し」からSVGを書き出す際、本来選択しているオブジェクトではなく、無関係なPNG画像や別のSVGデータが出力されます。

    問題のPNG画像は、
    ・アートボード上に存在しない
    ・現在開いているファイル内にも存在しない
    ・2年ほど前に使用した記憶のある画像
    ・アセット書き出しパネルにも表示されない

    という状態です。

    また、
    ・新規ファイルを作成しても再発する
    ・通常のPNG書き出しでは発生しない
    ・「選択範囲を書き出し」→SVGの場合のみ発生する

    ことを確認しています。

    さらに、出力されたSVGには、現在選択しているオブジェクト以外の無関係な内容も含まれており、意図した内容だけを書き出すことができません。

    使用環境：
    Illustrator 2024（28.7.10）
    macOS Sonoma 14.6.1

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11. No puedo abrir un archivo pesado guardado en Cloud

    El archivo no se descarga para poder abrirlo de manera local. Es un archivo pesado, con imágenes. Un banner para imprimir de gran porte.

    Al abrirse desde los archivos de cloud en el illustrator de escritorio, el archivo queda en formato esquema (contornear) y no permite previsualizar de ninguna manera, ni modificando el GPU ni en forma CPU.

    Cree una copia sacando lienzos y archivos y tampoco logro guardar el documento de manera local. Marca error pero no explica de dónde viene ni tira ningún número.

    Por favor, necesito ayuda.

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12. Illustrator repeatedly gets stuck saving causing a forced restart and loss of document

    Illustrator repeatedly gets stuck saving almost every document that has any complexity. It will not finish it's save and requires a force quit/restart. It will also not autosave any document changes made before the error, so every time it happens it requires the file to be made from scratch. This has become so persistent in my files that I can no longer use illustrator.

    Operating system: Windows 11 Enterprise 64-bit operating system, x64-based processor
    Version of Illustrator: 30.3

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13. Export von Element als .ai

    Wenn ich .ai als Format im Bedientfeld Export von Element auswähle, wird eine Datei ohne PDF-Kompatibilität erzeugt. Diese lässt sich in InDesign nicht darstellen. Man sieht nur einen Fehlertext. Wenn man die Datei öffnet und unter neuem Namen speichert, sieht man, dass "PDF-kompatible Datei erstellen" nicht angekreuzt ist. Dieses Problem tritt nur bei ai auf, egal welche Zeichnung ich auswähle. Andere Formate wie svg, pdf oder eps werden problemlos exportiert. Der Fehler tritt sowohl in der Windows als auch in der MacOS-Version auf. (deutsch, v 30.3 trat aber schon bei früheren Version auf)

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    2 votes

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14. Illustrator not letting me save my files or very slow

    Illustrator keeps lagging on saving sometimes not responsive and not letting me quit illustrator.
    Did not use to happen about a month ago.

    Illustrator 30.3
    Macbook Pro M1 Max
    Sonoma 14.8.5 (23J423)

    Admittedly we run our server on Dropbox, but even still it was not a problem about 1 month ago.

    Please don’t ask me to to save files locally as that is not a viable solution.

    Saving on dropbox was working fine without issue a few months ago, now all of sudden it is lagging for 10 mins a file that used to take 1min to save sometimes not even saving at all just stuck on save without being able to close illustrator.

    We have 100’s of files on dropbox and need to share files between team members so not viable to save locally.

    Illustrator keeps lagging on saving sometimes not responsive and not letting me quit illustrator.
    Did not use to happen about a month ago.

    Illustrator 30.3
    Macbook Pro M1 Max
    Sonoma 14.8.5 (23J423)

    Admittedly we run our server on Dropbox, but even still it was not a problem about 1 month ago.

    Please don’t ask me to to save files locally as that is not a viable solution.

    Saving on dropbox was working fine without issue a few months ago, now all of sudden it is lagging for 10 mins a file that used to take 1min to save sometimes not… more

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    3 votes

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15. 30.3 SVG Code is not at the same scale size as same file code from 29.8.6. It's half the size

    Exporting a SVG file from 2026 30.3 the code is a complete different size than the same file code from 2025 29.8.6 and not in a good way.

    The image on the left is from 2025 and the image on the right is from 2026.

    This is a bug that shouldn't be in the 2026 version

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    2 votes

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16. The preview is incorrect because some images are missing

    Ever since at least Illustrator version 29.8.5, I've been having preview issues with linked images. Some images are missing from my preview.

    I tested it in Illustrator 30.3, and the problem persists.

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    Need More Info  ·  9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. Bleed is applied randomly when not enabled

    Issues with bleed. I keep saving a PDF withOUT bleed and it saves it with bleed. It randomly picks and choses which files it'll apply a bleed to and which it won't apply a bleed to, despite me picking NO BLEED on all of them. Very frustrating.

    Illustrator 2026.

    2 votes

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18. Unknown Error when saving

    Windows - Adobe Illustrator 2026

    When saving files for a proof - Press Quality, no editing, password, low resolution printing, no changes, no enabling copying of text - this error comes up on the first attempt every time.

    If I save it a second time, this error doesn't happen. I wasn't receiving this issue until I updated to 30.2.1, but it was rare. Now that I've updated to 30.3 it became every time I saved a new file for the first time. As much as I want the turntable feature, I'm going to have to use 30.1 again until the issue is resolved. Having this error come up so often is slowing down production.

    Windows - Adobe Illustrator 2026

    When saving files for a proof - Press Quality, no editing, password, low resolution printing, no changes, no enabling copying of text - this error comes up on the first attempt every time.

    If I save it a second time, this error doesn't happen. I wasn't receiving this issue until I updated to 30.2.1, but it was rare. Now that I've updated to 30.3 it became every time I saved a new file for the first time. As much as I want the turntable feature, I'm going to have to use 30.1 again until the… more

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    Need More Info  ·  3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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19. Exporting To SVG Format

    Illustrator 30.2.1 has a consistent SVG exporting bug. I created some images containing gradients. When I export to SVG the first time, AI will create a correct SVG file. However, subsequent exports, AI will leave out all gradients. If I close the file and reopen it, the cycle repeats.

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    Under Review  ·  9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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20. Transparency Lost in After Effects When Importing v30 AI Files

    Transparency Information Lost When Importing Illustrator v30 AI Files into After Effects 2026

    Environment:
    - Hardware: MacBook Pro 16-inch (November 2023), Apple M3 Pro, 36GB RAM
    - OS: macOS Sequoia 15.7.4
    - Illustrator version with issue: v30.2.1 (2026)
    - Illustrator version without issue: v28.7.10 (2024)
    - After Effects version: 2026

    When an .ai file saved in Illustrator 2026 (v30) is imported as footage into After Effects 2026, transparency information — including blend modes, opacity settings, and effects such as drop shadows — is lost or ignored. Affected layers render as fully opaque.

    Re-saving the identical artwork in Illustrator 2024 (v28.7.10) and importing that file into the same After Effects project resolves the issue completely.

    This suggests that a change in the .ai file format or internal data structure introduced in v30 is no longer being parsed correctly by After Effects' AI importer.

    Saving from v28.7.10 is a confirmed workaround, but this should not be necessary.

    Is there a known fix? Is this a confirmed bug?

    Thank you for the continued development of Adobe Illustrator. I am a professional graphic designer working in prepress and print production, and I greatly appreciate the dedication your team puts into this product. I would like to report what appears to be a compatibility regression introduced in Illustrator v30.

    — Reported by I'm John

    Transparency Information Lost When Importing Illustrator v30 AI Files into After Effects 2026

    Environment:
    - Hardware: MacBook Pro 16-inch (November 2023), Apple M3 Pro, 36GB RAM
    - OS: macOS Sequoia 15.7.4
    - Illustrator version with issue: v30.2.1 (2026)
    - Illustrator version without issue: v28.7.10 (2024)
    - After Effects version: 2026

    When an .ai file saved in Illustrator 2026 (v30) is imported as footage into After Effects 2026, transparency information — including blend modes, opacity settings, and effects such as drop shadows — is lost or ignored. Affected layers render as fully opaque.

    Re-saving the identical artwork in Illustrator 2024 (v28.7.10)… more

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  Illustrator Engineering responded

    Hi,

    
    

    Thank you for reporting this issue. Could you please try reproducing the workflow on the latest version of Illustrator (v30.3) and let us know if the issue still persists?

    
    

    Thanks,

    Illustrator Team