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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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1139 results found

  1. Exclusive to Mac Version: Lines Appear in PDF/x-4 Files, Not Present in Windows Version

    When placing a compatible PSD file (*1) into an AI document and exporting it as PDF/x-4, there has long been a bug where black lines appear on the edges of transparent areas. This issue has been fixed in the Windows version, but it remains unresolved in the Mac version, even in version 2024.

    The issue does not occur in the Windows version, even with the same version of Illustrator. It only happens on the Mac version.
    It occurs whether the PSD is linked or embedded.
    Even if an AI file is created on Windows and has no problems in the…

    110 votes

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  2. Placed AI files no more respect 'Crop to' setting

    Since 29.1 update AI files are imported with bleed area no matter what setting is set during placement.
    File->place ->[V] Show import options

    1 vote

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  3. Elements placed on top of a Dynamic Symbol disappear when exported as JPEG

    Any element placed on top of a dynamic symbol looks hidden behind the symbol when exported as JPEG.
    Works in 2023, stopped working in 2024 version 28.5

    15 votes

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  4. Pantone or other book colors in a CMYK document look fine in Overprint preview mode but get exported to an RGB images as dull

    When we add a Pantone or a different book color into a CMYK document, we can see how it looks 'for real' when we enable Overprint mode — all fair.

    Then we would need to share this image with a client, so we export an RGB image... and this image shows out vivid book color as a dull-and converted-to-CMYK-and-then-to-RGB color — which is not what we have in mind.

    This is a bug, honestly, I think, but also a request — we need to be able to export images as we see them in Overprint Preview mode... Ai respect overprints…

    7 votes

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  5. CS2形式(AI、EPS)で保存したファイルが、IllustratorCS2で開けない。

    Illustrator2024(v28.7.1)を使用して、CS2形式(AI、EPS)で保存したファイルをIllustratorCS2で開けません。
    メモリが足りないというエラーが発生します。

    Illustrator2023には同様の問題はありません。

    2 votes

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  6. 「ドキュメントの描画モードを分離」を適用したIllustrator形式ファイルを配置すると中身が表示されない

    macOS13.6.7/Windows11
    Illustrator.28.6

    1. 新規ドキュメント上に適当に図形を描画、描画モード(乗算など)を設定する。
    2. ドキュメントの描画モードを分離を設定してIllustrator2020形式(PDF五感)で保存する。
    3. 新規ドキュメントを作成し、先のドキュメントを配置する。
    4. 配置されたドキュメントの内容が表示されず、空白のドキュメントを配置した状態と同様にある。

    期待する結果
    配置ドキュメントを正常に描画する。

    実際の結果
    配置された「ドキュメントの描画モードを分離」を行ったIllustrator形式ファイルは内容を正常に表示できない。

    回避方法
    Illustratorドキュメントに配置する場合Illustrator形式ファイルではなく別途PDFを書き出せば配置は可能ですが、データによってはPDFが意図したとおり書き出されない場合があります。
    基本的にはドキュメントに対してのこれらの処理は行わずに個別に調整するのが無難です。

    ここでは「ドキュメントの描画モードを分離」を行ったドキュメントについて報告しましたが、「ドキュメントのグループの抜き」が適用されたIllustrator形式ファイルも同様の問題を抱えています。

    6 votes

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    ご報告いただきました内容について只今検証中です。

    進展がありましたら追ってご連絡差し上げます。

    よろしくお願いいたします。


    イラストレーターデスクトップ版チーム

  7. Illustrator 28.4 does not preserve SVG object hierarchy

    Starting with Illustrator 28.4, the object hierarchy is not preserved when saving and re-opening an SVG file. Many groups are created for no apparent reason.

    See this link for examples: https://community.adobe.com/t5/illustrator-discussions/illustrator-28-4-svg-export-does-not-preserve-hierarchy/td-p/14871718#M3695

    This makes Illustrator completely impractical for editing SVG files. I will have to stay at 28.3 until this error is fixed.

    2 votes

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  8. When using Export As SVG in 28.5 and 28.6, underscores get replaced with '_x5F_', unlike in 28.4 and earlier

    When exporting to .svg, '_x5F' text is added to one of the layers, which then changes the order that things are displayed.
    I do not understand how this text is now added and would like to prevent it from happening.

    2 votes

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  9. Export to SVG adding spurious characters to gtags from layer names which start with numbers

    When exporting to svg if the layer name in Illustrator starts with a number when it comes out the other end as a gtag in the svg it is adding spurious characters. For example if a layer name starts with 0Yx it is coming out in the svg as _30Yx This then means that downstream where the application is expecting 0Yx it's not working as _30Yx is there instead. This has only started recently with the new version of Illustrator and the only work round is to close Illustrator 2024 and export using Illustrator 2023

    2 votes

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  10. Distorted curve line when saving an SVG

    Hello, when we save from AI/EPS to SVG file, the 'f' edge path of the logo automatically becomes out of shape. We tried different colors and it works fine. This issue only happen on white SVG. Please help.

    2 votes

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  11. Unknown error during file import

    Illustrator 2025 (29.1)
    MacBook Pro M3 16"
    MacOS Sonoma 14.7.1

    When importing I'm getting a random "Unknown error" message. Afterwich the import failes.

    This seems chipset related. When I boot Illustrator 2024 (28.7.3) in Rosetta mode, the error is gone.

    1 vote

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  12. Importing a PDF with only Spot RGB Colors inside treats the document as CMYK

    I am exporting PDFs from an RGB file using 'Export for screens’ with a PDF Preset that converts to sRGB.
    Any artboard that contains a ‘process’ RGB color (white, in my case) comes out as an RGB PDF file.
    Any artboard that only contains Spot RGB colored elements is seen as a CMYK file when opened in Illustrator or imported in InDesign (which is my goal).

    My example file will export nicely until I hide the background layer to make my PDF transparent. Then the one with the (previously) white background becomes CMYK.

    4 votes

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  13. 当我的链接图片达到100张以上时,会有个漫长的保存过程 Allow to disable proxy images for missing links on saving

    最近Illustrator的更新中有一个项目。
    是让断开链接的图片。
    还能在Illustrator中显示一张降低画质的图片。
    这项更新给我带来了,非常大的麻烦。
    当我的链接图片达到100张以上时,会有个漫长的保存过程。
    这在以前是不需要的。
    以前当我把保存选项中的几个可选项都去掉的情况下,链接的图片无论有多少,保存都会瞬间完成。
    这导致我虽然排版时,电脑运行流畅,但不敢保存,保存会消耗大量的时间等待,我只能在完全排版好后,保存1次。

    A recent update to Illustrator included a project.
    Is to make unlinked pictures.
    It can also display a reduced image in Illustrator.
    This update is causing me a lot of trouble.
    When I have more than 100 linked images, there is a long saving process.
    This was not necessary before.
    In the past, when I removed several options from the save options, no matter how many images were linked, the save was done instantly.
    As a result, although I typeset, the computer runs smoothly, but I dare not save, saving will consume…

    1 vote

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  14. Latest version of illustrator (v29.1) does not export pngs with the same pixel placements as the one before.

    Export from the new version of illustrator places artwork off center: Up and to the left slightly. This causes SO much work in our pipeline, please fix this urgently.

    1 vote

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  15. Preview in PNG export options panel doesn't work

    There is a bug in options panel for PNG files, the preview window only show white or transparent regarding the option selected.

    MacBook M1 Pro
    Illustrator 28.3

    10 votes

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  16. クラッシュ多過ぎ仕事にならない。

    2025にしてから、頻繁にクラッシュするようになり、おっかなくって仕事になりません。かならず強制終了してしまうので、2024を再度インストールして使ってみましたが、こちらまでクラッシュするようになり八方塞がりです。生成AIばっかり注力せずに、まともなアプリに戻してください。

    2 votes

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  17. 画像が粗くなる

    A4見開き、A3のアートボードを10個1ファイルで作成したデータをPDFを含んで保存してIndesignに貼り付けA4・20ページでPDF書き出ししたところ一部の画像が何故か粗くなってしまいました。
    アートボードを分割して保存すれば大丈夫でしたがいまいち原因がわかりません。
    また以前に同じ作業をしましたがその時はアートボードを分割しなくとも大丈夫でした。
    今回このようなことが起きた詳しい原因が知りたいです。

    1 vote

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  18. Exported image changes part of its name to the older artboard’s name

    When renaming artboards prior to export to PNG, the first artboard name change applies but in export its name appears old (as it was before renaming). And it only affects 1 artboard.

    1 vote

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  19. Layers get messed up when exporting

    Export JPG and PNG, the layers messed up, the hidden layers show up, and the layers on top showed being covered by the objects from the layers down.

    1 vote

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  20. Sequoia 15.1 (24B83) 29.1 doesn’t export type with stroke applied

    Illustrator doesn't export stroke applied to a text element, it shows without the stroke. It only worked when stroke is outlined. Does anyone knows a way to fix it?

    1 vote

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