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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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765 results found

  1. Select all doesn't work unless you clic anywhere first

    I can't select all anymore unless I clic somewhere first.

    I have to vectorise many Illustrator files and my keyboard shortcuts make it happens fast. Until an update forces me to clic somewhere first, if not, the keyboard shortcut simply don't work. That was not the case before.

    I'm on windows 10 and last Ai version (25.0.1 64 bit)

    1 vote

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  2. Cant Verify Subscription Status

    Windows 10 64bit, Latest Adobe CC suite.
    Says can't verify subcription status. Quits Adobe apps.
    Tried solutions here :
    https://helpx.adobe.com/xd/kb/cannot-verify-subscription-xd.html
    Doesn't work.

    1 vote

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  3. 1 vote

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  4. Adobe Illustrator Issue

    When I opened the illustrator, it seemed like it keep annoyed. I suspect it would be bug. Please fix this. Thanks!

    1 vote

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  5. Align to pixel grid not working

    I'll have a shape like a rectangle that is, for example, 84px x 118.9999px (according to every panel with those dimensions). If I click "align to pixel grid," nothing happens. The expected behavior is for the 118.9999px height to become 119px. I run into similar issues with X and Y coordinates as well as W and H dimensions.

    1 vote

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  6. Bounding Box Does Not resize

    When pulling the bounding box, what is inside does not resize.

    1 vote

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  7. App crashes very often and linked graphics lose their link connection

    macOS Catalina 10.15.7
    Since upgraded to Catalina Illustrator crashes very often (approximately 4-5 times in 6 hours of a working session ) and recovery files' linked graphics lose their connection to the root files even though they were embedded. Every single recovery file' links should be relinked one by one again and again. I've relinked the attached file links 4 times so far. Please find an immediate solution to this issue.

    1 vote

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  8. Lock object function not available

    When I try to lock an object to an artboard, nothing happens. I've tried using the hot key and accessing it via 'Object' on the menu bar and it's greyed out

    1 vote

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  9. Expand path twith rounded ends to shape not working

    In Illustrator 25.0 a path with rounded ends will no longer turn into the equivalent shape. Instead, one end will be squared off, rendering the function useless.

    CC2021 is just so full of bugs right now, I'm currently downgrading to 2020 again. So sad, as the old, orange man would say.

    (OS X 10.15.7, Illustrator 25.0, 2019 iMac)

    1 vote

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  10. (Slow) and not responding

    Hi!

    For the moment, I am unable to work on Illustrator. It worked fine earlier this week (even with a few unexpected crashes or slow moment).

    On a preexisting file or a brand new one, it is slow (zooming in or out for example takes seconds) if not just not responding at all: trying to move an element gives me a black window for a few sec' with a Not Responding state before I can see again and nothing has moved.

    I tried on v.25.0 and v.24.3 (from Windows 10).

    Maybe the issue comes from the computer, or Windows ? …

    1 vote

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  11. PROBLEME A L'OUVERTURE

    Bonjour,
    Depuis de nombreuses semaines il m'est demandé à chaque ouverture de rentrer mon identifiant et mon mot de passe.
    C'est insupportable !
    J'ai fait toutes les demandes afin que ce problème soit réglé. A part me donner des listes de sites avec des liens innombrables pour procéder moi-même à la résolution de ce problème, je n'ai aucune solution.
    Je ne suis pas technicien et les solutions sont hermétiques.
    Je souhaiterais que quelqu'un de qualifié prenne la main sur mon ordinateur et fasse les réglages lui-même.
    Merci

    1 vote

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  12. 1 vote

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  13. 1 vote

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  14. la pipette n'applique pas les types d'aspect demandés

    la pipette n'applique pas les types d'aspect demandés

    1 vote

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  15. not respoding

    when entering adobe illustrator initial view, it always doesn't respond

    1 vote

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  16. バウンディングボックスでテキストを縮小した後選択できなくなる

    バウンディングボックスでテキストを縮小した後
    選択ツールや文字ツールを使っての選択ができなくなる。
    2020以降見られるようになり、2021にアップデート後頻発するようになった。

    1 vote

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  17. New Document Textbox doesnt' auto replace

    When I open a new document and try to title it, the text that is automatically in the text box"Untitled-1" does not auto-replace when you start typing. I have to manually delete the untitleds. Can you please fix that and make it auto replace when we start typing the title?

    1 vote

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  18. I am using Illustrator v25.0 64-bit on Windows 10 and the Up/Down keys are swapped with the Left/Right keys.

    I am using Illustrator v25.0 64-bit on Windows 10 and the Up/Down keys are swapped with the Left/Right keys.

    Basically, if i select a shape and try to move it left with the left arrow key, it results in the shape moving down. The other arrow keys are also linked to incorrect directions. This behavior is only happening since the recent update.

    1 vote

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  19. Layer colors changes on download from Creative Cloud

    After downloading an illustrator cloud document to my desktop, the resulting file has the wrong layer colors. The colors appear to change to the default order; blue, red, green, etc.

    We have our artwork on the second layer, which changes to red, and red is a terrible color for anchor points against artwork. Also, our translator uses color coded layers for different languages, and we really don't want to have to change them all back.

    This bug appears to be the same as the bug that occurred when files prior to 24.0 were saved in 24.0 (before that bug was…

    1 vote

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  20. unknown problem when opening the program

    it appears an unknown problem when i start up adobe illustrator

    1 vote

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