392 results found

1. Error using picas

   This error has existed in Illustrator since at least version 10, in 2001.

   1. Switch units to Picas in Preferences > Units… or by right-clicking in the ruler and selecting Picas.

   2. Select any object.

   3. Go to Object > Transform > Move…

   4. Enter a negative value higher than -1p0. e.g. -0p9.

   5. Watch as the value is converted to a positive and the object moves to the right, or don, not to the left or up.

   In earlier versions of Illustrator this bug exited across the application in any dialogue that excepted a distance, including Offset Path, Effect > Convert to Shape (using relative values), and of course the previously mentioned Move. The bug appears to be partially fixed. Offset Path (both as an effect and in the Object menu) now works, but Convert to Shape and Move are still broken.

   This error has existed in Illustrator since at least version 10, in 2001.

   1. Switch units to Picas in Preferences > Units… or by right-clicking in the ruler and selecting Picas.

   2. Select any object.

   3. Go to Object > Transform > Move…

   4. Enter a negative value higher than -1p0. e.g. -0p9.

   5. Watch as the value is converted to a positive and the object moves to the right, or don, not to the left or up.

   In earlier versions of Illustrator this bug exited across the application in any dialogue that excepted a distance, including Offset Path, Effect > Convert to Shape (using… more

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   4 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This issue seems to happen no longer in the newer Illustrator versions. If you still can reproduce it — please comment back.

2. Blue share circle is misplaced under the icon

   This blue circle is very distracting and It just looks super weird. I don't know if you guys purposely did this or if it's a UI glitch with the latest update, but if you guys can get this fixed asap it would be helpful. It's SUPER distracting while trying to focus in on work.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Claimed to be fixed in the latest 30.3 general release. Please update, check, and comment back if it still happens.

3. "Could not complete Package" after Tahoe upgrade

   After upgrading to macOS Tahoe 26.0, Illustrator (latest version) is unable to Package a file that has links located on a network drive.

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   10 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

4. Dialog windows move / float to the left

   Bug Report: Floating windows drift offscreen (see attached video).
   Adobe Illustrator 26.4

   I tried reverting to older versions of Adobe Illustrator, but the issue exists for them as well; To me, that suggests the problem is related to the beta macOS. I am raising this bug now because the issue could present itself as users upgrade to macOS Ventura this fall.

   System Info:
   I am running MacOS, Ventura, Version 13.0 Beta (22A5311f) on iMac M1 (2021) with 8MB RAM.

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   18 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   This issues is fixed in macOS 13 Beta 5

5. GPU acceleration issue

   Adobe Illustrator have problem with GPU acceleration.

   Some of part of screen disapeared when move object.

   BUG tested on graphics card:

   GTX 1660
   RTX 3060 TI
   RTX 3080 TI
   Laptop Dell Latitude 5420 with Intel Iris Xe Graphics.

   Problem occurs on 2 situations:

   When trim view is enabled,
   When project have many object.
   Watch the attached movie.

   I think this is global problem which which affects all users.
   Tested on different AI versions.
   I think this bug occurs many, many time earlier.

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   4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   As per the confirmation by the original poster in the latest comment, the problem is gone.

6. Round corner not showing, object select not showing multi-select

   round corner only shows with regular select tool but not direct select tool
   when using direct select tool, would not outline selected object
   round corner mod would only show up for default shapes, if anything is divided or combined the round corner stops showing.

   Why do we need to vote for bugs to be fixed?
   shouldn't all bugs be fixed?? i mean it's not a new feature we are requesting.

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   6 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This happens when edges get hidden.

   Enable them back with View > Show Edge (or Cmd/Ctrl + H).

   Also, you can edit your corner values precisely with Corners field in Control and Properties panel. The Shape section in Transform panel allows you to do the same for live shapes.

7. Learn tab prompt covers necessary tabs

   I hate the learn tab with the fire of 1000 suns and I long for the sweet release of death to keep me from seeing this prompt I have no ability to disable.

   Every time I start Illustrator I get this prompt to use the Learn tab. I don't want to use the Learn tab, I have work to do and this prompt covers important parts of the interface that I need to do my job.

   There's no affordance to turn it off, the links just open a tab I do not want. It take 3 click to dismiss it every time I open the app.

   Why do you hate me, Adobe developers?

   I hate the learn tab with the fire of 1000 suns and I long for the sweet release of death to keep me from seeing this prompt I have no ability to disable.

   Every time I start Illustrator I get this prompt to use the Learn tab. I don't want to use the Learn tab, I have work to do and this prompt covers important parts of the interface that I need to do my job.

   There's no affordance to turn it off, the links just open a tab I do not want. It take 3 click to dismiss it… more

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This got solved by eliminating the Bulb button altogether. Instead we now have the Discover panel now, which can be called with Help > Illustrator Help / Tutorials / What’s New(they all lead to different sections of the same panel).

8. Gradient stroke cannot be cut and pasted.

   Reproduction:

   1. Draw a path with a gradient stroke and no fill.
   2. Select and cut or copy the path.
   3. Paste. Normally, In Front, Behind, or In Place.
   4. The expected result is, of course, a new copy of this gradient-stroked path.
   5. Actual results range from a copy of the path with the stroke expanded, an image that was cut and paste sometime last week, or an error popup that says "This operation cannot complete because of an unknown error [PDF!]"

   Seen on OSX 10.14.6 with AI 24.1 and AI 24.1.2.

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   3 comments  ·  Gradients  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   As per the comment from the OP, the LaunchBar clipboard manager seems to not be compatible the Illustrator format. The same happens with other clipboards managers, including the default one for Windows. However, there are reports it used to work with previous versions of Illustrator. If you have more details on this, or the same problem, — please comment.

9. Global colours don't seem to be preserved in freeform gradients

   I have complex files that are made up of multiple gradients to create a 3D effect. Some of the gradients are linear and some are freeform. I am currently in the process of creating artwork files for both print and digital. To create the digital files I am converting all the files to RGB. There is a specific brand colour that has a different RGB make up than the standard conversion. I thought, no problem, I'll just update the global colour swatch and it should cascade through. But it doesn't! It does on the linear gradients, but not on the freeform gradients. In fact despite going through and linking all the points to specific global swatches, once I save the file, close it and reopen it again, or copy the elements into another file, the freeform gradients seem to completely forget the global swatches. As you can imagine this is very frustrating and currently doubling my workload!

   Any help would be greatly appreciated.

   Thank you!

   Version of Illustrator is 23.0.3
   Operating system is macOS Sierra Version 10.12.5

   I have complex files that are made up of multiple gradients to create a 3D effect. Some of the gradients are linear and some are freeform. I am currently in the process of creating artwork files for both print and digital. To create the digital files I am converting all the files to RGB. There is a specific brand colour that has a different RGB make up than the standard conversion. I thought, no problem, I'll just update the global colour swatch and it should cascade through. But it doesn't! It does on the linear gradients, but not on the… more

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   Resolved (Comments Open)  ·  1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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10. Anchor Points Malfunctioning

    I regret to report that, after updating to Adobe Illustrator CC 2019 and upgrading my OS Mojave, the anchor points have become rather fickle, especially with the Direct Selection tool. The shape will look the same once drawn with the Pen Tool, and the anchor points will still be there, but they are invisible. They can still be tampered with, but after releasing the mouse they will disappear. The same issue applies to the rectangular grid tool. Anchor points can be edited and seen with the curvature tool; that is about the only way to do so without the anchor point disappearing after the mouse ceases hovering over the point.

    Another issue regards the Selection Tool. When I click an object, a rectangular box of my selected layer color appears around said object, but no outline appears around the object. For example, if I draw a spiral and select it, a box will appear around the spiral, but the spiral itself will not be outlined in my layer color.

    I would show you a screenshot of the issue, but Illustrator deselects before I can take a proper screenshot.

    I regret to report that, after updating to Adobe Illustrator CC 2019 and upgrading my OS Mojave, the anchor points have become rather fickle, especially with the Direct Selection tool. The shape will look the same once drawn with the Pen Tool, and the anchor points will still be there, but they are invisible. They can still be tampered with, but after releasing the mouse they will disappear. The same issue applies to the rectangular grid tool. Anchor points can be edited and seen with the curvature tool; that is about the only way to do so without the anchor… more

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    Resolved (Comments Open)  ·  1 comment  ·  Tools  ·  Delete…  ·  Admin →
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11. Tool panels are enlarged or scaled up

    Updated to Illustrator 2019 - workspace panels have increased dramatically in size - see screen grab of Illustrator and the same area in photoshop.

    Solutions helpful as I cannot have as many panel open as they now take up so much space!

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    Resolved (Comments Open)  ·  10 comments  ·  User Interface  ·  Delete…  ·  Admin →
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12. Paste on All Artboards Not Working

    I have a design on a single artboard. I want to paste it to other artboards to prepare my color separations for screen printing. When I cut the design and select Paste on All Artboards, it pastes the design the correct amount of times...but NOT on the artboards. It pastes them out in the gray area. I have tried different artboard arrangements, and having different artboards active at the time of paste, but the designs still end up not on the artboards.

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    Resolved (Comments Open)  ·  5 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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13. High Sierra (macOS 10.13) GPU rendering issues with few CMYK document - Intel Graphics

    Rendering issues with few CMYK files as illustrated in the screenshot

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    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  Ashutosh Chaturvedi responded

    Issue has been resolved by Apple in 10.13.6

14. Polish translation TERRIBLE QUIRKS

    ADOBE ILLUSTRATOR
    POLISH TRANSLATION

    1)

    WHERE
    Right click on typographic object

    ENG
    Create Outlines

    PL current
    ZmieĠna krzywe

    PL proper
    Zmień na krzywe

    REASON
    A terrible, ugly typo - present for many editions of Illustrator!!!
    Ġ character does not exist in Polish language
    IT MAKES ME SICK EVERY TIME I LOOK AT IT!!!

    2)

    WHERE
    Illustrator CC -> Preferencje -> Jednostki
    Illustrator CC - > Preferences -> Units

    ENG
    Type

    PL current
    Typ

    PL proper
    Tekst

    REASON
    Translator didn’t give a **** about the context

    3)

    WHERE
    Nazwa palety narzędziowej: Odnajdywanie ścieżek
    Tool palette name: Pathfinder
    MENU: Okno -> Odnajdywanie ścieżek
    MENU: Window -> Pathfinder

    ENG
    Pathfinder

    PL current
    Odnajdywanie ścieżek

    PL proper
    Filtry ścieżek

    REASON
    What the **** is „Odnajdywanie ścieżek”!? It sounds grotesque, bizarre, and stupid as f**k
    Also - it’s the same thing as in InDesign (In InDesign its ok: „Filtry ścieżek”) - shouldn’t it be consistent?

    ADOBE ILLUSTRATOR
    POLISH TRANSLATION

    1)

    WHERE
    Right click on typographic object

    ENG
    Create Outlines

    PL current
    ZmieĠna krzywe

    PL proper
    Zmień na krzywe

    REASON
    A terrible, ugly typo - present for many editions of Illustrator!!!
    Ġ character does not exist in Polish language
    IT MAKES ME SICK EVERY TIME I LOOK AT IT!!!

    2)

    WHERE
    Illustrator CC -> Preferencje -> Jednostki
    Illustrator CC - > Preferences -> Units

    ENG
    Type

    PL current
    Typ

    PL proper
    Tekst

    REASON
    Translator didn’t give a **** about the context

    3)

    WHERE
    Nazwa palety narzędziowej: Odnajdywanie ścieżek
    Tool palette name: Pathfinder
    MENU: Okno -> Odnajdywanie… more

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    Resolved (Comments Open)  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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15. Artboards in 2018 can no longer be rapidly deleted

    In past versions of Illustrator, I was able to click on an artboard and continuously delete artboards until I had to ones that I want. Now when I select an artboard and delete it, the selection is deselected. I now have to continuously highlight and delete, highlight and delete until I have removed all the artboards I need.

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    3 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Works as it should in the latest versions, deleting a selected artboard (artboards) now selects the one before it (them). Holding Delete key would rapidly Delete these in succession (at least on Windows).

16. Renaming an artboard in Artboards panel scrolls to have the item on top

    The way it works in the newest update is infuriating.
    In the newest update, when I change the name of an artboard in the Artboards panel, the panel automatically scrolls to have that item at the top. I keep losing my place in the Artboards panel and I can't keep track of what I'm doing. I don't see a benefit of the list jumping around all the time. It's horrific to work with.

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    2 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

17. Moving several points of an area type or type on path causes "undo"

    I am no longer able to move multiple anchor points for text on a path in v30 (GPU mode).
    I'm using a Studio M2 Max with MacOS 15.5..

    The attached video demonstrates this behavior. I have two duplicate paths. While using "View using GPU" I try to edit multiple nodes on the text path. What happens is:

    1. the preview of the path disappears while I'm trying to move the nodes.
    2. the entire line moves, even though I've only selected a few nodes.
    3. my type was replaced with the "Lorem Ipsum" text (this happens intermittently, not every time).

    But, when I switch to "View using CPU" the program functions normally.

    This is something I do very frequently, and I typically have GPU mode on, so this is a new behavior.

    I tested this on other installed versions of Illustrator:

    On v29.8.2 I am able to move multiple nodes, but the preview of the path still disappears while you're moving it. Switching to CPU mode corrects that.

    On v.28.7.2 Everything works normally, both in GPU and CPU modes.

    ---

    Edit: After posting this, I now believe that this might be related to the setting "Real-Time Drawing and Editing". Turning that off "seems" to fix things (for both v30 and v29).

    But it should be noted, in 28.7.2 I CAN keep "Real-Time Drawing and Editing" enabled AND use GPU mode and everything functions fine.

    I am no longer able to move multiple anchor points for text on a path in v30 (GPU mode).
    I'm using a Studio M2 Max with MacOS 15.5..

    The attached video demonstrates this behavior. I have two duplicate paths. While using "View using GPU" I try to edit multiple nodes on the text path. What happens is:

    1. the preview of the path disappears while I'm trying to move the nodes.
    2. the entire line moves, even though I've only selected a few nodes.
    3. my type was replaced with the "Lorem Ipsum" text (this happens intermittently, not every time).

    But, when I… more

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Works as it should now, in 30.2.1 build. Please update and comment back in case it still misbehaves for you.

18. Changes made by plugin tools are not rendered instantly in CPU Outline and Pixel Preview modes

    Just recently something changed for plugins, and changes these make don’t get updated in modes until you force the canvas to redraw (zoom, move, draw in the region... not pan though).
    Here, I try to use one of Astute Graphics’ plugins (it affects many) — I shorten the path, but Ai doesn’t re-render it!

    I bet it’s about performance, but come on! These tools is what keeps Ai afloat for many. Please don’t drop the support.

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

19. フォントの表示がおかしい

    本日Illustratorのアップデート後、作成途中のドキュメント上のほとんどの文字が正常に表示されなくなりました。例えば、文字間の詰めが-1000のようになっている（数値は0なのに）。漢字が図形に化けている。書体によっては、まとなものもありますが、メインで使う新ゴやリュウミンなどは全く表示されません。
    ところが、フォントの表示がないのに、PDFにすると表示されているのはなぜでしょう。

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    Resolved (Comments Open)  ·  4 comments  ·  Other...  ·  Delete…  ·  Admin →
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20. HEX Franklin Variable Font is Not Visible when Editing

    I am on a Mac running Illustrator 29.4. I am trying to use the variable OTF version of HEX Franklin, and all Adobe apps do not render the letterforms. When I try to select the variable font in the dropdown, it just defaults back to Myriad or the default typeface.

    Other variable fonts work as intended, but specifically, this one is broken. Any possible fix?

    4 votes

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    9 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Seems to be fixed in the latest Illustrator build.

    Please comment back if it’s not for you.