Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
703 results found
-
Illustrator Causes Crash of iMac
System information is as follows:
System: iMac (Retina 5K, 27-inch, 2020)
OS: macOS Catalina 10.15.7
Processor: 3.6GHz 10-Core Intel Core I9
Memory: 64GB 2667 MHz DDR4
Graphics: AMD Radeon Pro 5500XT 8 GBAdobe Illustrator Version: 25.1 (latest update)
Since upgrading my iMac a few months ago, Illustrator is randomly crashing my computer. After using a safe mode start, I believe I have isolated the problem to be associated with my extra monitor. After disconnecting my extra monitor, the crashes have stopped. This is very inconvenient because I can use my extra monitor for all of my other software (Including…
1 vote -
Random Freezing
I just bought a 16" Macbook Pro (2019) and twice now while using Illustrator, the artboard freezes and I cannot save. All of the menus and tool bars and whatnot highlight like they are responding, but I cannot get anything on the artboard to respond and cannot save anything. Everything else on the mac seems to be working so it is not freezing the whole system. Please help! Do I need to return and get a new mac, or is this a software problem?
1 vote -
Cannot Save Illustrator CC and Mac OS 11.1 MacBook Pro m1
Cannot save in any format. Previous file worked on saved fine.
1 vote -
Live Paint Dead
Wow, I haven't seen AI get this slow and bad at basic vector work in years! (Just might be way too bloated.) Had to delete latest version 25.1 and go backwards just to get my day job done on time.
1 voteAs per OP’s comment:
> Primary cause was that Windows was secretly downloading and installing a major update in the background. This manifested in terrible performance in Adobe Illustrator.
-
weird squiggly blue line shows up on fresh new artboard, tried closing and reopening, and its still there
MAC Catalina
1 vote -
Esko Dynamic Barcodes plug-in crashing Illustrator
Hi
We use the Esko Dynamic Barcode plug-in for creating barcodes, but I've just moved over to a new M1 chip MacMini, and ever since if I try to use the plug-in in Illustrator (25.1) it crashes. Sometimes as I apply the settings, or sometimes as I just enter them.
Has anyone else who uses this found the same issue? Esko say they're developing a Universal version of the plug-in, but it will also depend on Adobe updating releasing the native M1 Illustrator.
Just wondered if there was a quick fix in the meantime for me to continue using it?
…
1 vote -
Crashes on Unlock All
Running Big Sur on an M1 Mac. Just upgraded to Illustrator 25.1, which crashes when using Unlock All.
1 vote -
ritardo
In Illustrator quando trascino con il mouse gli oggetti, se non aspetto un secondo dopo aver lasciato la pressione del mouse, l'oggetto si sposta come per inerzia dietro il successivo movimento del mouse poco quanto basta per non accorgersene e perdere allineamenti vari....
1 vote -
problem with mesh
What's the problem with mesh?
Since the last update (January 12, 2021) the grid is displayed tilted.1 vote -
Keeps freezing on Mac
I have the Macbook Air with the M1 chip. It repeatedly freezes up as soon as I open it.
1 vote -
Spinning circle of death keeps popping up
Whenever I even move the mouse, the spinning circle of death pops up and I either have to wait for it to stop or I am forced to completely restart my computer and loose work.
1 vote -
Ai 2021 - crashing after 1 or 2 minutes on Mac OS Big Sur 11.1
While starting to work on Ai, the system shuts down unexpectedly in 1 or 2 minutes - after opening any ai files. I had a chat with Adobe support team and they have advised me to delete the Creative Cloud app, after which the app was working fine but fonts were missing. Because I required the fonts to work on - I have reinstalled the CC app, then the issue started again. Request to please support in resolving the issue or suggestions.
1 vote -
Freezing entire M1 MacBook Air
I understand there is no beta for Illustrator yet. I was just hoping I could still use the program. I'm on a deadline and it looks like I will have to use someone else's computer. This is a huge problem.
1 vote -
Illustrator crashing on average twice a day
I use illustrator daily for work and currently it's crashing about 2x/day. It's fairly random, but it'll even happen during the night if I leave it running - I'll wake up to the "quit unexpectedly" script. I keep my programs updated and I'm using a 2-month-old macbook pro with 2TB of storage.
1 vote -
drag and drop items from photoshop
gives an error "not enough memory to place file"
1 vote -
Shape are invisible/Glitch
Hi, I use Adobe Illustrator 2021, and my laptop is Mac OS Big Sur. Recently, illustrator bugs often appear. When I drew the shapes/lines with a pen tool, the objects are invisible Or glitch. It suddenly happens, so I had no idea what I can do.
When I zoomed out/in or tried to re-create in a new file, uninstalled and installed the app, I tried everything that I can do, but the result didn’t change.
It’s inconvenient because even I drew all the shapes; after all, it’s invisible to see...I’m not sure what the reason is. Would you help me…1 vote -
Library Section
On the library button. I cannot click the back button. It's not clickable.
1 vote -
Workflow issues
I’m recently using Adobe Illustrator in a MacBook Pro M1 and it’s a huge struggle get things done. Crashes all the time in every move I make... I’m working for hours in something that in normal conditions I would spend 1 hour (maximum).
Needing some help here!1 vote -
Generally cumbersome, especially copying and pasting.
Just a horrible program all together. Whatever happened to the Illustrator of days past? I think the program has become SO complex as it has "evolved" that it has become bogged down and quirky. Just to try to copy and paste a whole segment made up of multiple points is irritating. Why can't it paste a section, as opposed to just select segments of an object, when I choose the selection tool to do this. (I know not to use the direct selection tool for this).
It is just SO cumbersome, and without a lot of the commands or nice…
1 vote -
Adobe illustrator slows down on the new M1 Mac and shows the color wheel
When I've opened even unmodified adobe illustrator files, the color wheel freezes my computer often.
1 vote
- Don't see your idea?