686 results found

1. Memory usage continuously increases over time in Illustrator 2026 and is not released properly (macOS M4 Max)

   Environment

   • Adobe Illustrator 2026 (Desktop)
   • Adobe Illustrator 2025 (for comparison)
   • Apple M4 Max
   • 64GB Unified Memory
   • macOS (latest)
   • GPU Performance: OFF
   • Real-time Drawing & Editing: OFF

   Workflow

   I use Illustrator as a visual reference board containing an extremely large archive of linked images (not embedded). I arrange thousands of reference images on large canvases to compare composition, color, style, motion, and visual ideas. This workflow is essential for my art direction and animation production because spatial comparison is much more efficient than browsing images individually.

   Illustrator 2026 performs significantly faster than Illustrator 2025 with this workflow, which is a great improvement.

   Issue

   I compared the same Illustrator file in both Illustrator 2025 and Illustrator 2026.

   Immediately after opening the same file:
   - Illustrator 2025 uses approximately 5.5 GB of memory.
   - Illustrator 2026 uses approximately 24.2 GB of memory.

   This higher initial memory usage seems acceptable because Illustrator 2026 performs much faster.

   However, after approximately 30 minutes of normal work on the same file, Illustrator 2026's memory usage continuously increases to approximately 77.5 GB, while swap memory reaches approximately 29 GB.

   No additional Illustrator documents were opened during this period. I simply continued working with the same file.

   In previous tests, I also observed that even after closing all documents and leaving only a new blank document open, Illustrator continued to retain a very large amount of memory. Memory was only released after quitting and restarting Illustrator.

   Illustrator 2025 is slower with the same workflow, but it does not show this continuous memory growth.

   This behavior appears to be a memory leak or cached memory that is not being released correctly.

   I attached two screenshots:
   1. Immediately after opening the same Illustrator file.
   2. Approximately 30 minutes later while working with the same file.

   Please investigate this behavior, especially for workflows involving very large linked-image reference libraries used for visual comparison in art direction, animation, concept art, and design.

   Thank you.

   Environment

   • Adobe Illustrator 2026 (Desktop)
   • Adobe Illustrator 2025 (for comparison)
   • Apple M4 Max
   • 64GB Unified Memory
   • macOS (latest)
   • GPU Performance: OFF
   • Real-time Drawing & Editing: OFF

   Workflow

   I use Illustrator as a visual reference board containing an extremely large archive of linked images (not embedded). I arrange thousands of reference images on large canvases to compare composition, color, style, motion, and visual ideas. This workflow is essential for my art direction and animation production because spatial comparison is much more efficient than browsing images individually.

   Illustrator 2026 performs significantly faster than Illustrator 2025 with this workflow, which is a great… more

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   Need More Info  ·  5 comments  ·  Performance  ·  Delete…  ·  Admin →
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2. High GPU load on macOS 26 Tahoe

   Laggy performance and high GPU load.
   Upon investigation, issue isolated to WindowServer when Adobe Illustrator is running, with or without a document open.

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   31 comments  ·  Performance  ·  Delete…  ·  Admin →
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   Started (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team traced the high GPU usage on macOS 26 (Tahoe) to a platform-level compositing issue and have flagged it with Apple. A temporary workaround was shipped Beta in 30.8.0.72. Please update and let the team know how it performs on your end.

3. Extremely Sluggish after Using Edit Toolbar

   Picking any tool from Edit Toolbar will bring Illustrator to a crawl. Popups become unresponsive for around 5 seconds. If I start Illustrator while holding down Shift Ctrl Alt, it works great - but only when I do so. If I don't, it's back to being slow. Running Illustrator as an Administrator also makes it run great.

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4. メモリ食い過ぎ。強制終了せざるを得なくなる。新機能や生成AIはいらないから安定を希望する。

   メモリ食い過ぎ。強制終了せざるを得なくなる。新機能や生成AIはいらないから安定を希望する。使用するかしないか選択できるような改善が必要。

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5. Latest update (30.6) = Extreme Slowdown

   Since the latest update (30.6), with latest MacOS, Illustrator has become almost unusable. Clicking on anything takes about 2-3 seconds and if you move or try to double-click – heaven help you...

   Needs an urgent fix!

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   Request to Contact Support  ·  1 comment  ·  Performance  ·  Delete…  ·  Admin →
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6. COMMAND F (PASTE IN PLACE) NOT WORKING!!!

   paste in place is not working all of a sudden. Command F acts like command V. It just pastes randomly. Even selecting paste in place from the menu doesn't work. This is incredibly annoying and the enemy of precision. PLEASE RESTORE!!!!

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   Need More Info  ·  1 comment  ·  Performance  ·  Delete…  ·  Admin →
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7. Freezing nonstop. Can't save anything, finish anything. Have to use task manager to get out.

   Freezing nonstop. Can't save anything, finish anything. Have to use task manager to get out.

   3 votes

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   Need More Info  ·  2 comments  ·  Performance  ·  Delete…  ·  Admin →
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8. Illustrator insanely not optimized

   It's unbelievable that I have a 2025 recent PC, AMD Ryzen 9 9900X3D, 64Gb RAM DDR5 6200MHz, RTX 5070 Ti, M2 gen5 11500m/s and Illustrator 2026 is super slow, with a lot of lag when zooming in and out, the tools behavior also super slow. Honestly, the worst version so far.

   5 votes

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   Need More Info  ·  6 comments  ·  Performance  ·  Delete…  ·  Admin →
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9. Windows Explorer freezes when Saving As PDF

   • Fresh install of Windows 10 Pro. Fully up-to date (as of Feb. 27, 2026). DXdiag attached.
   • Illustrator 30.2.1 (64-bit) ** Only Illustrator and Photoshop installed (via Creative Cloud application)

   1. Open AI file
   2. Save as.. PDF
   3. Choose a PDF option, click Save
   4. Click Windows Start Menu icon (or any other icon on the task bar) - Windows task bar (explorer.exe) will be unresponsive
   5. To remedy, Ctrl-Alt-Del and open Task Manager -> Right-click Windows Explorer -> Restart

   I literally have to do this every time I start Illustrator. It then seemingly stay stable for awhile, but then will randomly lock up Windows Explorer again after working for awhile. It seems to most often happen when using the Type tool, and clicking on other parts of the Workspace.

   This is infuriating, and has caused me to entirely reinstall the Operating System to try to find a remedy. Nothing has worked.

   • Fresh install of Windows 10 Pro. Fully up-to date (as of Feb. 27, 2026). DXdiag attached.
   • Illustrator 30.2.1 (64-bit) ** Only Illustrator and Photoshop installed (via Creative Cloud application)

   1. Open AI file
   2. Save as.. PDF
   3. Choose a PDF option, click Save
   4. Click Windows Start Menu icon (or any other icon on the task bar) - Windows task bar (explorer.exe) will be unresponsive
   5. To remedy, Ctrl-Alt-Del and open Task Manager -> Right-click Windows Explorer -> Restart

   I literally have to do this every time I start Illustrator. It then seemingly stay stable for awhile, but then will randomly lock up Windows… more

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   Need More Info  ·  5 comments  ·  Performance  ·  Delete…  ·  Admin →
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10. Stacked dimensions lagging Illustrator

    The dimension around the red outline rectangle is the LAG source... try to move anything, it takes forever. But as soon as you delete the dimensions, the lag is gone. I'm not sure what is going on here.

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    2 votes

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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Expected to be fixed in Beta 30.6.0.75.

    Please try to update and check if the lagging is gone.

11. Zoom in and out is slow

    In the last version of Illustrator (30.0 on Windows 11), the zoom (mouse, keyboard) does not work appropriately (very slow), making the use of the software almost impossible. This bug was not existing in former version (29.x). Unticking graphics acceleration in parameters panel makes it even worse.
    My config: Windows 11 (French), Intel I9, 32Gbytes of RAM, NVidia Geforce 4080 (581.29)
    Please solve rapidly this bug.

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    Need More Info  ·  4 comments  ·  Performance  ·  Delete…  ·  Admin →
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12. Severe Lag in Adobe Illustrator When Editing Text and Objects—~15s Input Delay on 2MB File

    While working in Adobe Illustrator, I encountered severe performance issues across the entire application. Even with a lightweight file (~2MB), there was an approximately 15-second delay after any action—such as typing text, pressing Enter, or modifying objects. This lag affected not just text input but also general object manipulation and UI interactions.

    The issue persisted despite the file being relatively small. I’ve previously worked on significantly larger and more complex Illustrator files without similar lag. This suggests the problem may not be file size-related, but possibly linked to a software bug or compatibility issue.

    I attempted standard troubleshooting steps, including restarting the application and computer, but the problem remained. This level of unresponsiveness made it nearly impossible to work effectively in Illustrator.

    Adobe Illustrator Version 29.8.1
    Windows 11 Enterprise Version 23H2
    RAM 32 GB
    CPU: 13th Gen Intel(R) Core(TM) i7-13800H 2.50 GHz

    While working in Adobe Illustrator, I encountered severe performance issues across the entire application. Even with a lightweight file (~2MB), there was an approximately 15-second delay after any action—such as typing text, pressing Enter, or modifying objects. This lag affected not just text input but also general object manipulation and UI interactions.

    The issue persisted despite the file being relatively small. I’ve previously worked on significantly larger and more complex Illustrator files without similar lag. This suggests the problem may not be file size-related, but possibly linked to a software bug or compatibility issue.

    I attempted standard troubleshooting steps, including… more

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    7 comments  ·  Performance  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This issue has been fixed in the latest Beta version, 30.8.28.

    Please check to see if the issue has been resolved.

13. Illustrator uses 100% CPU, sustained, even when idle and no documents open

    I've observed many times that when Illustrator (29.7.1, on macOS 15.6) is idle in the background, it's running a 100% CPU task. Even if I close all of its open documents, the CPU use is at 100% CPU, and stays there until I quit.

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14. Illustrator on macOS 26.5 hanging on start

    In the past few weeks I'm seeing Adobe Illustrator both 2025 and 2026 are not responding on mac at start up. It's variable, yesterday it was fine, today it's not. Extremely unproductive and disruptive.

    Sometimes the first document selection screen appears but then goes to Not Responding.

    macOS 26.5
    M2

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    1 vote

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15. CEPHtmlEngine keeps both macOS and Windows awake

    CEPHtmlEngine erroneously keeps macOS awake by setting PreventUserIdleSystemSleep

    See details below, CEPHtmlEngine is unnecessarily keeping macOS awake using the power management API and asserting PreventUserIdleSystemSleep, on this device it has been asserting and renewing its assertion for 170 hours.

    This presents a massive physical security risk to enterprise customers as it defeats IT controlled sleep/screensaver/walkaway preferences to lock the computer.

    nick@Nicholass-MacBook-Pro ~ % pmset -g assertions
    2025-04-29 17:49:04 -0400
    Assertion status system-wide:
    BackgroundTask 0
    ApplePushServiceTask 0
    UserIsActive 1
    PreventUserIdleDisplaySleep 1
    PreventSystemSleep 0
    ExternalMedia 0
    PreventUserIdleSystemSleep 1
    NetworkClientActive 0
    Listed by owning process:
    pid 515(powerd): [0x00071b6c00019d4e] 00:04:13 PreventUserIdleSystemSleep named: "Powerd - Prevent sleep while display is on"
    
    pid 54064(CEPHtmlEngine): [0x000166200005a544] 170:43:06 NoDisplaySleepAssertion named: "Video Wake Lock"
    
    pid 962(WindowServer): [0x00071c6200099e21] 00:00:00 UserIsActive named: "com.apple.iohideventsystem.queue.tickle serviceID:10005e0bf service:AppleHIDKeyboardEventDriverV2 product:Apple Internal Keyboard / Trackpad eventType:3"
    
    Timeout will fire in 120 secs Action=TimeoutActionRelease
    No kernel assertions.

    CEPHtmlEngine erroneously keeps macOS awake by setting PreventUserIdleSystemSleep

    See details below, CEPHtmlEngine is unnecessarily keeping macOS awake using the power management API and asserting PreventUserIdleSystemSleep, on this device it has been asserting and renewing its assertion for 170 hours.

    This presents a massive physical security risk to enterprise customers as it defeats IT controlled sleep/screensaver/walkaway preferences to lock the computer.

    nick@Nicholass-MacBook-Pro ~ % pmset -g assertions
    2025-04-29 17:49:04 -0400
    Assertion status system-wide:
    BackgroundTask 0
    ApplePushServiceTask 0
    UserIsActive 1
    PreventUserIdleDisplaySleep 1
    PreventSystemSleep 0
    ExternalMedia 0
    PreventUserIdleSystemSleep 1
    NetworkClientActive 0
    Listed by owning process:
    pid 515(powerd): [0x00071b6c00019d4e] 00:04:13 PreventUserIdleSystemSleep named: "Powerd -… more

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    12 comments  ·  Performance  ·  Delete…  ·  Admin →
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    Started (Available in general build)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team made some fixes in the latest general release 30.7 to fix the problem with the sleep mode. Can you please give it a spin and comment if it helps?

16. Ça crash tout le temps !!! Réglez ça par pitié 🙏

    L’interface se bloque je ne peux plus bouger mes éléments, zoomer etc… je dois fermer et réouvrir l’application c’est fatiguant …
    Svp améliorez les bugs d’interfaces c’est inutilisable 🙏

    2 votes

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17. Super slow with multiple art boards

    I have 8 artboards with quite simple (ai-generated) icon style drawings. And now Illustrator is extremely slow. Every edit takes seconds. I already ungrouped the art from the ai-variations, so it's just ordinary Illustrator artwork, but still a lot of lag.

    Pasting the contents on one big new document with one artboard restores the editing speed, so my conclusion is that Illustrator gets slow when using multiple artboards. Hopefully a solution is found, since dartboard can be handy for some projects.

    Illustrator 28.8.1
    Mac Studio M3 Ultra / 256 GB RAM / 4 tB SSD / Sequoia 15.4

    3 votes

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18. App crashes shortly after launch

    It keeps quitting unexpectedly after a short time

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19. 29.5.2 MacOS 15.5 M3 Performance degrades over time, after extended use.

    Working with the any file, the performance degrades over time. 30min-1 hour it becomes noticeable. CPU slowly move up as time progresses from 10% to 100%. File becomes so slow that it takes 2-3 second for typed text to appear. A restart of AI fixes it.
    Files are not point-heavy nor do they have complicated effects.

    1 vote

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20. Illustrator 2025 cannot copy and paste.

    I cannot get my illustrator to copy and paste. The newer the version, the more frequent this issue happens. Now, I couldn't even copy and paste.

    I'm not using any 3rd party clipboard management. I did not reconfigure my keyboard shortcuts. I have cleared windows clipboard, cleared preference. I tried shutting off the software and reopen. Every time is still the same.

    It's not a new issue. What baffles me is Adobe keep coming out to new features while couldn't deal with such simple function.

    5 votes

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