685 results found

1. Random delay when running script via command line

   When you run a script via the command line, sometimes there is a pause between launch and execution. The duration of this pause is always different.

   It would be nice if there was no pause at all.

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2. Enormément de latence

   Je rencontre des problèmes avec illustrator. Mon ordinateur est équipé de Windows 10 et d'une carte graphique NVIDIA RTX A4500 à jour. Depuis la version 28.0 de l'application, celle-ci met beaucoup de temps à se lancer et lorsque cela se produit, je n'arrive pas à accéder à l'écran d'accueil où je peux choisir le type de plan de travail que je souhaite utiliser. Je suis contraint d'ouvrir directement un fichier depuis mon explorateur de fichiers, sinon l'application ne fonctionne pas. De plus, une fois que j'ai ouvert un fichier, il y a un temps de latence d'au moins 30 secondes, voire plus, entre chaque clic et l'exécution de l'action correspondante... En résumé, l'application est inutilisable.

   Je rencontre des problèmes avec illustrator. Mon ordinateur est équipé de Windows 10 et d'une carte graphique NVIDIA RTX A4500 à jour. Depuis la version 28.0 de l'application, celle-ci met beaucoup de temps à se lancer et lorsque cela se produit, je n'arrive pas à accéder à l'écran d'accueil où je peux choisir le type de plan de travail que je souhaite utiliser. Je suis contraint d'ouvrir directement un fichier depuis mon explorateur de fichiers, sinon l'application ne fonctionne pas. De plus, une fois que j'ai ouvert un fichier, il y a un temps de latence d'au moins 30 secondes,… more

   3 votes

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3. Illustrator 2023 (27) Crashes When Moving/Dragging

   All versions (27 on) have been crashing when I try to drag/move a group or selection of items. This seems to happen more when I am moving in small increments or if I'm zoomed in, but can happen when I am zoomed out and moving a larger distance as well. Any attempt to drag items from one area to another seems to cause a crash! I have been using Illustrator 27.2, on a 64GB M1 Max MacBook Pro, running Ventura 13.1. I use a Wacom Intuos Pro tablet that is updated to the latest drivers.

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4. Wacom is crashing Illustrator 2023

   It crashes within in minutes. It will crash while selecting a tool, moving the screen, or trying to use a tool--any function using a Wacom. There is rarely a crash report and often it's not even open long enough for the 2 minute autosave to kick in. I'm on a pc with Windows 10 and 27.2 cc.

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5. Fermeture intempestive

   L’application ne cesse de se fermer intempestivement

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6. Illustrator 27.9 not functioning even with the most simple tasks 2023

   I get a spinning wheel on the simple task of tipping and trying to move a 4-letter word. The word doesn't follow my cursor. I outlined the word, and I can't move it or duplicate without getting the spinning wheel. I created a simple rectangle and I get the same. Change color, resize, duplicate with keyboard, the same. I closed all other apps, the same. Can't work with the app, it's useless. Please help.

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7. Illustrator 2024(28.0)でブラウザなどから直接貼り付けるとハングする画像がある。

   macOS 14.1.1 MacBook Pro 2019 eGPU使用
   28.0 発生
   27.9 発生しない

   問題の発生
   ブラウザやOffice系の画像をコピーペーストまたはDrag'n'DropでIllustratorのアートボードに貼り付けるとレインボーカーソルが発生しハングする。

   問題の再現性
   「外部GPUを優先」時に発生、チェックを外すと起きない。

   アプリ側が『新しい Retype 機能を使用して画像内のテキストを編集します。』の表示をしようとした時の「外部GPUを優先」時の不具合か?

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8. GPU Compatibility Issue

   GPU is not compatible with Illustrator version 28.0

   Following is the report showing no conflict:

   ---

   System Components:

   Operating System Windows v.10.0.22631.1

   No conflicts to report.
   

   Video AMD Radeon RX 6800M v.31.0.22023.1014

   No conflicts to report.
   

   Video AMD Radeon(TM) Graphics v.30.0.15020.1001

   No conflicts to report.
   

   Audio AMD High Definition Audio Device v.10.0.1.30

   No conflicts to report.
   

   Audio AMD Streaming Audio Device v.1.0.0.9

   No conflicts to report.
   

   Audio ASUS Utility v.3.0.4.0

   No conflicts to report.
   

   Audio Realtek(R) Audio v.6.0.9394.1

   No conflicts to report.
   

   Audio Voice Changer Virtual Audio Device (WDM) v.1.0.0.1

   No conflicts to report.
   

   Network MediaTek Wi-Fi 6 MT7921 Wireless LAN Card v.3.0.1.1294

   No conflicts to report.
   

   Network Microsoft Kernel Debug Network Adapter v.10.0.22621.1

   No conflicts to report.
   

   Network Microsoft Wi-Fi Direct Virtual Adapter v.10.0.22621.1

   No conflicts to report.
   

   Network Microsoft Wi-Fi Direct Virtual Adapter #2 v.10.0.22621.1

   No conflicts to report.
   

   Network Realtek PCIe GbE Family Controller v.1168.2.909.2021

   No conflicts to report.
   

   Network WAN Miniport (IKEv2) v.10.0.22621.1

   No conflicts to report.
   

   Network WAN Miniport (IP) v.10.0.22621.1

   No conflicts to report.
   

   Network WAN Miniport (IPv6) v.10.0.22621.1

   No conflicts to report.
   

   Network WAN Miniport (L2TP) v.10.0.22621.1

   No conflicts to report.
   

   Network WAN Miniport (Network Monitor) v.10.0.22621.1

   No conflicts to report.
   

   Network WAN Miniport (PPPOE) v.10.0.22621.1

   No conflicts to report.
   

   Network WAN Miniport (PPTP) v.10.0.22621.1

   No conflicts to report.
   

   Network WAN Miniport (SSTP) v.10.0.22621.1

   No conflicts to report.
   

   ---

   Debug database settings:
       AdobeCleanFontSize:              Current: 11 Default: 12
       UseAdobeCleanFont:           Current: false Default: true
       assert.enabled:              Current: true Default:
   

   GPU is not compatible with Illustrator version 28.0

   Following is the report showing no conflict:

   ---

   System Components:

   Operating System Windows v.10.0.22631.1

   No conflicts to report.
   

   Video AMD Radeon RX 6800M v.31.0.22023.1014

   No conflicts to report.
   

   Video AMD Radeon(TM) Graphics v.30.0.15020.1001

   No conflicts to report.
   

   Audio AMD High Definition Audio Device v.10.0.1.30

   No conflicts to report.
   

   Audio AMD Streaming Audio Device v.1.0.0.9

   No conflicts to report.
   

   Audio ASUS Utility v.3.0.4.0

   No conflicts to report.
   

   Audio Realtek(R) Audio v.6.0.9394.1

   No conflicts to report.
   

   Audio Voice Changer Virtual Audio Device (WDM) v.1.0.0.1

   No conflicts to report.
   

   Network MediaTek Wi-Fi 6 MT7921 Wireless LAN

   … more

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9. Unknown error when placing PDF in illustrator

   An unknown error occurs when placing PDF files into Illustrator. This appears to be an M1 issues as it does not occur on the Intel platforms or when I launch the Intel version on the M1 System.

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10. Move locked and hidden artwork with artboard is checked but illustrator still won't move locked or hidden artwork!!

    This is a bug. I have "Move locked and hidden artwork with artboard" checked but it's still warning me that it won't move the locked items and it's not moving them!

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11. Freezing when copying object

    Whenever I copy or cut an object (shapes, mostly) Illustrator freezes. Sometimes for 30+ seconds.

    Windows 10. 32GB memory. It only started doing this a few months back, and it's getting worse.

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12. Illustrator 27.9 introduces severe choppiness when panning with fingers on trackpad rather than Hand tool

    When panning with the Hand tool, performance remains intact and panning is smooth. When using trackpad or mouse to move the canvas, frame rate is severely low, 10 fps, even on an empty document. This is a new issue that has existed in the past but had been resolved sometime in the past year or two.

    Using a MacBook Pro with M2 Max 38-core GPU running macOS Ventura 13.5.2, the latest as of now.

    This issue reduces efficiency and hampers productivity, making it unpleasant to navigate small documents and impossible to navigate large ones with multiple dartboards.

    Uninstalling and re-installing Illustrator, and erasing preferences, with multiple system restarts in between, did not resolve the issue.

    This issue is not reproducible in Illustrator 27.8.1, before upgrading or after downgrading from 27.9. Performance with the mouse/trackpad or with the hand tool is identical and runs at 60 fps on an external display and 120 fps on the built-in display.

    When panning with the Hand tool, performance remains intact and panning is smooth. When using trackpad or mouse to move the canvas, frame rate is severely low, 10 fps, even on an empty document. This is a new issue that has existed in the past but had been resolved sometime in the past year or two.

    Using a MacBook Pro with M2 Max 38-core GPU running macOS Ventura 13.5.2, the latest as of now.

    This issue reduces efficiency and hampers productivity, making it unpleasant to navigate small documents and impossible to navigate large ones with multiple dartboards.

    Uninstalling and re-installing… more

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    Done (In Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix to this issue is available in Beta 28.1 21 (and above) and Prerelease 28.0.66 (and above). Please check, if you can, and reply back if it works for you.

13. Arrow keys just stop working in Illustrator 2023 Mac

    Since the last update to 27.7 on my Mac (Monterey 12.6.7), the arrow keys just stop working, andI have to quit and relaunch Illustrator to get them to work again.

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14. Hitting Alt Makes Cursor Look/Feel Laggy and Slow

    This has been going on for MANY years/versions of Illustrator and I've seen many posts here about the issue but it's yet to be resolved or have any work arounds.

    All you have to do to replicate the bug is to hit alt (don't even need to hold it) and assuming you're on a high refresh rate monitor you will instantly feel input lag and see the cursor moving at what appears to be 30fps or less, until you left click with mouse, then it will go back to normal. When you hit ALT there should be no difference in the rendering of the mouse cursor. It should feel and look just as smooth as before you hit ALT.

    While this isn't a program breaking bug it's still annoying nonetheless. When you're used to moving the mouse at a certain speed and you hit alt to duplicate or whatever you want to do the mouse instantly feels off/slow and it really breaks down the smoothness of the program to me since ALT is a very critical hotkey.

    Please work on fixing this next update.

    This happens on newest version 28 and has happened on every version of illustrator as far back as I can remember over 8 years. Win 11 64 bit fully updated but again happened on Win 10 64 bit also. This is NOT an operating system specific issue. This is a bug within the Adobe Illustrator engine.

    This has been going on for MANY years/versions of Illustrator and I've seen many posts here about the issue but it's yet to be resolved or have any work arounds.

    All you have to do to replicate the bug is to hit alt (don't even need to hold it) and assuming you're on a high refresh rate monitor you will instantly feel input lag and see the cursor moving at what appears to be 30fps or less, until you left click with mouse, then it will go back to normal. When you hit ALT there should be no difference in… more

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15. Illustrator Not responding

    Hi I'd like to report a bug that's been happening with my illustrator files, they've become very lagged and after ever move I make, its been coming up with Illustrator not responding and making it incapable to use, I've tried multiple ways to fix it but nothings happening, its a new laptop I've got tons of disk space and I've tried reinstalling and restarting but nothing is working I need to complete a school assignment by next week and I'm incapable of doing it because of this bug.

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16. Heavy lag in Illustrator using Apple M2

    I just installed Illustrator 28 on my brand new MacBook Pro M2 (16GB RAM, 512GB Storage), a pretty well specced machine. Mac OS Sonoma 14.0.

    I'm experiencing heavy lags in multiple forms: When typing text, when moving paths or objects.
    This happens when "View using GPU" is enabled. Without it the lag is gone, but other graphical bugs seem to occur, so this is not an option for too long.
    I uninstalled AI and reinstalled it freshly, not keeping my settings to rule out this as a possible cause. Issue is still there.

    I need a fix as soon as possible, as I'm the only person responsible for all things design in my company.

    I just installed Illustrator 28 on my brand new MacBook Pro M2 (16GB RAM, 512GB Storage), a pretty well specced machine. Mac OS Sonoma 14.0.

    I'm experiencing heavy lags in multiple forms: When typing text, when moving paths or objects.
    This happens when "View using GPU" is enabled. Without it the lag is gone, but other graphical bugs seem to occur, so this is not an option for too long.
    I uninstalled AI and reinstalled it freshly, not keeping my settings to rule out this as a possible cause. Issue is still there.

    I need a fix as soon as… more

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17. OSX Sonoma 14.1.2 closes Illustrator 28

    I searched and couldn't find this issue. Currently using OSX 14.1.2 on a MBP.

    16-inch 2021, M1 Max, 64GB mem, Sonoma 14.1.2

    I keep getting the following error from the OS:

    "Updated required for "illustrator"
    This version of "illustrator" is not compatible with macOS 14 or later and needs to be updated. Contact the app developer for more information.

    FWIW, this happened on the 2023 version of ai as well, so I updated it to the latest 2024 just to be safe. I'm still getting the above error though, which is funny because there's nothing I could update to. So I guess I'm notifying the developer. 😉

    As soon as I hit ok, it closes illustrator and illustrator reports a crash (log below).

    It does run for a bit before crashing. What seems to have triggered this is the document info panel. I was doing take-offs of objects by selecting all objects with the same property (around 300) and then using the document info panel w/ Objects to get a count of how many objects have the same appearance.

    I just tested for a while doing other tasks and it seems to be stable though. So this might be an isolated bug. It's really unfortunate as I need this for work and use it almost daily. I switched over to a backup imac with older OS/ai to get the job done for now.

    error report: https://pastebin.com/wL1yLNuJ

    I searched and couldn't find this issue. Currently using OSX 14.1.2 on a MBP.

    16-inch 2021, M1 Max, 64GB mem, Sonoma 14.1.2

    I keep getting the following error from the OS:

    "Updated required for "illustrator"
    This version of "illustrator" is not compatible with macOS 14 or later and needs to be updated. Contact the app developer for more information.

    FWIW, this happened on the 2023 version of ai as well, so I updated it to the latest 2024 just to be safe. I'm still getting the above error though, which is funny because there's nothing I could update to. So… more

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18. Adobe Illustrator Web Content is running at 100%

    When document is open in AI (version 27.5 and few versions before this) "Adobe Illustrator Web Content" process is running, taking 100% of CPU and lots of RAM.

    Need to kill it every time I run AI.

    Happens with macOS 10.15.7.

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    3 votes

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19. Crashing on First Action in New Artboard

    Program crashing as soon as I perform the first action in a new whiteboard. No warning, report, or otherwise. Just closes. Compatibility report shows no issues:

    ---

    System Components:

    Operating System Windows v.10.0.22621.1

    No conflicts to report.
    

    Video Intel(R) UHD Graphics v.27.20.100.9664

    No conflicts to report.
    

    Video NVIDIA GeForce RTX 2070 Super v.31.0.15.3742

    No conflicts to report.
    

    Audio Intel(R) Display Audio v.10.27.0.10

    No conflicts to report.
    

    Audio NVIDIA High Definition Audio v.1.3.40.14

    No conflicts to report.
    

    Audio NVIDIA Virtual Audio Device (Wave Extensible) (WDM) v.4.49.0.0

    No conflicts to report.
    

    Audio Realtek(R) Audio v.6.0.9394.1

    No conflicts to report.
    

    Network Killer E3000 2.5 Gigabit Ethernet Controller v.10.57.330.2022

    No conflicts to report.
    

    Network Killer(R) Wi-Fi 6 AX1650w 160MHz Wireless Network Adapter (200D2W) v.22.200.2.1

    No conflicts to report.
    

    Network Microsoft Kernel Debug Network Adapter v.10.0.22621.1

    No conflicts to report.
    

    Network Microsoft Wi-Fi Direct Virtual Adapter v.10.0.22621.1

    No conflicts to report.
    

    Network Microsoft Wi-Fi Direct Virtual Adapter #2 v.10.0.22621.1

    No conflicts to report.
    

    Network Realtek USB GbE Family Controller v.11.13.420.2023

    No conflicts to report.
    

    Network WAN Miniport (IKEv2) v.10.0.22621.1

    No conflicts to report.
    

    Network WAN Miniport (IP) v.10.0.22621.1

    No conflicts to report.
    

    Network WAN Miniport (IPv6) v.10.0.22621.1

    No conflicts to report.
    

    Network WAN Miniport (L2TP) v.10.0.22621.1

    No conflicts to report.
    

    Network WAN Miniport (Network Monitor) v.10.0.22621.1

    No conflicts to report.
    

    Network WAN Miniport (PPPOE) v.10.0.22621.1

    No conflicts to report.
    

    Network WAN Miniport (PPTP) v.10.0.22621.1

    No conflicts to report.
    

    Network WAN Miniport (SSTP) v.10.0.22621.1

    No conflicts to report.
    

    ---

    Debug database settings:
        AdobeCleanFontSize:              Current: 11 Default: 12
        UseAdobeCleanFont:           Current: false Default: true
        assert.enabled:              Current: true Default:
    

    Program crashing as soon as I perform the first action in a new whiteboard. No warning, report, or otherwise. Just closes. Compatibility report shows no issues:

    ---

    System Components:

    Operating System Windows v.10.0.22621.1

    No conflicts to report.
    

    Video Intel(R) UHD Graphics v.27.20.100.9664

    No conflicts to report.
    

    Video NVIDIA GeForce RTX 2070 Super v.31.0.15.3742

    No conflicts to report.
    

    Audio Intel(R) Display Audio v.10.27.0.10

    No conflicts to report.
    

    Audio NVIDIA High Definition Audio v.1.3.40.14

    No conflicts to report.
    

    Audio NVIDIA Virtual Audio Device (Wave Extensible) (WDM) v.4.49.0.0

    No conflicts to report.
    

    Audio Realtek(R) Audio v.6.0.9394.1

    No conflicts to report.
    

    Network Killer E3000 2.5

    … more
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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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20. Adobe Express QR Code Keeps Crashing Illustrator

    I was working on a poster and needed a QR Code. I built a code in Adobe Express, saved it as SVG file, and opened it, along with my poster, in Illustrator. Every time I tried to copy the QR Code to paste it on my poster, Illustrator crashed. I tried re-doing the code, saving it as different file types, etc. When I recreated the QR Code in a different program, it worked perfectly.

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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