Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
693 results found
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Delay in actions and slow responding to objects
Slow responding to object items and a delay in dragging stuff over
1 vote -
Massive Lag Issue
Every time I open Illustrator, it takes an enormously long time to load. It continues to lag when I'm in the file, working on it - every action requires a wait time, from moving an object to typing a word. This makes using illustrator a massive chore.
This happens to all files, even ones that are very simple - at most maybe 10 individual elements (images and text.) I have the creative suite, so all things are up to date. This issue does not happen with Photoshop or InDesign, which run perfectly, so it's clearly not a memory issue or…
6 votes -
Random delay when running script via command line
When you run a script via the command line, sometimes there is a pause between launch and execution. The duration of this pause is always different.
It would be nice if there was no pause at all.
17 votes -
Scrubby Zoom stopped working
My Scrubby Zoom suddenly stopped working. It worked this morning and after it wouldn't work at all.
It's activated in my GPU Performance under Animated Zoom.
I'm NOT in Pixel Preview or in Traced Preview.
I have a 2023 Macbook Pro M2 Max Sonoma 14.6.1
Adobe Illustrator 28.7.1
Can someone help me?
Thank you :)1 vote -
2 votes
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Animated Zoom not working properly - Blurry graphics when zooming or panning
I use animated zoom a lot, usually through the shortcut CMD+Space+Drag Mouse Left/Right.
I've been getting this bug of Blurry graphics for a couple of days, and it's really annoying. My current workaround is using Tab after image turns blurry, so the graphics "refresh" to its sharp state.
4 votes -
Slow selection, 2 seconds to appear delimited, object properties and transform
Hello, I hope you can help me.
I have a Mac Mini with 16gb of RAM.
3 days ago I got the following error. When selecting it takes 2 seconds to appear the information of the Properties and transformation of the selected objects as well as the delimiters.
This causes that when clicking on the object and moving the mouse the object moves, that is if you keep the click pressed.
Also when trying to select several objects everything moves.
At my work I have a Mac mini with chip M1 and this does not happen, I uninstalled Illustrator and…1 vote -
Not Responding Issues
What is wrong with Illustrator today? As I am working on an infographic, every time I do something the program with stop responding/"not responding" for 3-10 seconds. It is extremely difficult to work like this.
1 vote -
フリーズ
操作中、突然画面が暗くなりしばらくすると、イラレ画面に戻ります。戻ってからは、保存などをすることはできますが、イラレ上の操作が何もできません。
1 vote -
I'm tired. Tools occasionally don’t work, artboards don’t get edited, links don’t hold.
My illustrator since I downloaded it has been very bad, at the moment it is buggy and does not let me edit the artboards, I even had to restart my PC. The bug happens with all the tools and just with the passing of the hours it fixes itself, but I'm tired. I can't even add images or screenshots because it doesn't leave me when it's in that state, it's not my computer, it's a very good computer and I can't say it's because I'm doing something wrong. Simply out of nowhere some tool does not work or the application…
1 vote -
GPUパフォーマンスが設定できない
Windows１１ Intel Core i７を使っています。
突然アニメーションズームができなくなってしまいました。・イラレを一度終了し、再度立ち上げる
・ＰＣの電源を一度落とし再度立ち上げる
・イラレ最新版（２０２４）をインストールする
・環境設定のパフォーマンスを設定する（そもそも「互換性のあるGPUは使えません」と出てきてクリックができなかった）
・NIVIDIA GPU最新版をダウンロードする（５５２．２２）
・イラレを一度すべてアンインストールし、インストールしなおす
・Adobe Bridgeのカラー設定を同期する設定にし直す等、検索で出たすべてのことを行ったのですがそれでも解決しません。いったいどうすればいいですか
1 vote -
AI & C4D launched together make Mac Sonoma freeze
Whenever AI 28.4.1 and Cinema 4D 2024.3.2 are open at the same time MacOS freezes and reboots. Has happened at least a dozen times. Apple M2 Max Sonoma 14.4.1.
1 vote -
Enormément de latence
Je rencontre des problèmes avec illustrator. Mon ordinateur est équipé de Windows 10 et d'une carte graphique NVIDIA RTX A4500 à jour. Depuis la version 28.0 de l'application, celle-ci met beaucoup de temps à se lancer et lorsque cela se produit, je n'arrive pas à accéder à l'écran d'accueil où je peux choisir le type de plan de travail que je souhaite utiliser. Je suis contraint d'ouvrir directement un fichier depuis mon explorateur de fichiers, sinon l'application ne fonctionne pas. De plus, une fois que j'ai ouvert un fichier, il y a un temps de latence d'au moins 30 secondes,…
3 votes -
Baisse de performance au bout d'un certain temps
MacBook Pro M1 Pro 16 Go - Mac OS Sonoma 14.4.1
Illustrator 28.5Illustrator fonctionne parfaitement jusqu'à un moment où les raccourcis claviers ne fonctionne plus, le traitement de texte met du temps à afficher le texte que je rédige et la moindre action fait apparaître la roue de chargement sur la souris.
La solution (que j'espère temporaire) que j'ai trouvé est de fermer et de réouvrir l'application
1 vote -
Libraries are responding super slowly
Interacting with the libraries panel is SUPER slow.
Right clicking on an item takes ~ 15 seconds for the menu to show up.
Selecting something from the menu takes just as long to work.
"adding to library" take 10-15 seconds.
moving/organizing the items in the library takes 10-15 secondsWhile waiting, I can still use the drawing window/artboards no problem.
This started happening last week. (approx feb 26 2024)1 vote -
Apple M1 macOS Sonoma 14.3.1 - Terriblement lent !!! 😪😡
Depuis que j'ai fait la MÀJ de Ventura (macOS 13.x) vers Sonoma (14.x), le logiciel Illustration est terriblement lent, ça me fait perdre un temps fou! Mon document est simple et léger (102 ko). Lorsque je déplace mes éléments ou même que je fasse une recherche dans (Menu > Aide).
- Illustrator : 28.2
- Puce : Apple M1 Pro
- Mémoire : 16 Go
- macOS : 14.3.1 (23D60)
1 vote -
Illustrator 2023 (27) Crashes When Moving/Dragging
All versions (27 on) have been crashing when I try to drag/move a group or selection of items. This seems to happen more when I am moving in small increments or if I'm zoomed in, but can happen when I am zoomed out and moving a larger distance as well. Any attempt to drag items from one area to another seems to cause a crash! I have been using Illustrator 27.2, on a 64GB M1 Max MacBook Pro, running Ventura 13.1. I use a Wacom Intuos Pro tablet that is updated to the latest drivers.
14 votes -
App freezes when battery is low
The app freezes when the battery on my MacOS laptop gets low. However, it freezes in such a way that MacOS doesn't realize that the app is frozen.
2 votes -
Keeps on shutting down, and crashing
New iPad and opening my art on illustrator and it crashes after a minute.
1 vote -
Take long time when create new file / open file / save file on local
I'm using macbook m2, I just downloaded Ps and Ai from Adobe Creative Cloud. Ps is normal but Ai always loading (about 3mins) when I create new file, open file and save file. Please help me fix it.
1 vote
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