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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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346 results found

  1. 'Save As' isn't working at all

    Can't save anything or export PDF etc. through "Save As"

    1 vote

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  2. não est[a abrindo um novo arquivo

    quando abro o Illustrator esta dando um erro, e não abre um novo arquivo

    1 vote

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  3. Grosses lenteurs après la mise à jour Creative Cloud

    Bonjour,

    Depuis trois jours j'ai de grandes lenteurs d'affichage et d'exécution.

    Par exemple lorsque je veux rendre un objet invisible dans ma palette de calques, il ne le fait que lorsque je bouge mon plan de travail.

    Idem pour les déplacement d'objets, je ne vois la position finale que lorsque je bouge mon plan de travail.

    La mise à jour des images entre Illustrator et Indesign ne se fait pas non plus.
    Je dois réinsérer l'image sur Indesign afin de voir la mise à jour de l''image.

    J'ignore si c'est un problème de mise à jour Creative Cloud ou bien…

    1 vote

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  4. Opening second file will NOT display it, but show first opened document!

    Wow... while having opened one file, Illustrator 25.0.1 does not refresh the screen while opening a second document. Great Adobe!

    Navigator switches the content, but the screen activates the second tab and shows the first file. clever...

    Going to be fixed in early 2031?

    1 vote

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  5. Canvas color can't change color. (I'm not talking about the art board) Latest version of AI

    Canvas color can't change color. (I'm not talking about the art board) Latest version of AI

    1 vote

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  6. Illustrator artboard turns white and keeps flashing

    Artwork disappears and everything flashes. Everytime I click cursor its happening. But its only happening on my 2018 Macbook pro. I updated to big sur and Illustrator 2021 in the past week.

    1 vote

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  7. MacOS 10.14.6 PDF

    When saving using an existing PDF preset the crop marks offset values have been changed from .25 to .025. And the bleed values have changed from .5 to .05. See screen capture.

    1 vote

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  8. 1 vote

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  9. restoring files is NOT working

    I was working on a project and my computer reset on me automatically. After it was done, I tried going back into Illustrator and my work was gone. I have tried restarting the app and my work has not came back! Please help me restore my work!

    1 vote

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  10. Can no longer create new file from scratch

    Illustrator v 25.0 desktop on PC won't let me create new files from scratch or with preset details. It's forcing me to download templates to work from.

    Illustrator v 25.0 desktop on iMac works fine.

    1 vote

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  11. grey bar or box

    When the pointer hits certain (very many) points, gray bars or boxes appear as in the attached screen capture, making the operation difficult. Please fix it.

    1 vote

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  12. spostare un qualsiasi oggetto

    Ho appena aggiornato la versione ad Illustrator 25.0, ho aperto un file pdf e risalvato in formato illustrator, peccato che quando voglio spostare un blocco di oggetti o anche uno solo mi dice che non posso perché è IMPOSSIBILE la modifica potrebbe rendere alcuni degli oggetti troppo grandi. Come la risolvo?

    1 vote

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  13. Artboards’ Heights don’t display correctly

    Some artboards are 200px which is correct. Other's that are similar have a width of 200px and a height of +16k. When trying to manually correct the height, it get's visually smaller than 200px.

    Version 25.0

    1 vote

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  14. Artboard 3 showing up as 4

    Artboard #3 has been consistently showing as with a 4 by it. Is this just a glitch on my system?

    1 vote

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  15. Lineal nach Zeichenflächenänderung von Hoch- zu Querformat nicht angepasst

    Windows 10,
    Illustrator 25.0 (64bit).

    Ich habe ein neues Dokument erstellt in A3. Danach habe ich die Zeichenfläche von Hochformat auf Querformat gestellt, indem ich doppelt auf die Zeichenfläche im Zeichenflächenwerkzeug klicke und das Symbol für Querformat anklicke, danach okay. Die Zeichenfläche wurde gedreht.
    Nun wollte ich Hilfslinien als Rahmen einfügen und habe dazu das Lineal eingeblendet. Ich erwartete, dass das Lineal anzeigt, dass links oben meiner Zeichenfläche sowohl x als auch y 0 ist. Das Lineal hat sich jedoch nicht mitgedreht und die 0 liegt außerhalb meiner Zeichenfläche, nämlich genau dort, wo es länge, wenn die Zeichenfläche im Hochformat…

    1 vote

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  16. Transform panel shows different size from artboard

    Using Illustrator 2021. Artboard is 60 x 60 cm, my illustration shows in the transform panel as 600 x 600cm. Please help. When I change my art in the transform panel to to 60cm it make it 6cm on my artboard.
    Thanks

    1 vote

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  17. Impossible de travailler sur mon espace de travail

    Bonjour j'utilise un macbook pro 16'. J'observe une incapacité à travailler sur mon plan de travail depuis sa mise a jour.

    Dès que je veux utiliser le pinceau ou même écrire sur le plan de travail, il disparait et devient une grande page blanche. Urgent.

    1 vote

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  18. Alignement of neighboring objects

    Hi, when I used to move my objects on artboard, there used to be lanes and alignments automatically showing me when two objects on the artboard are in alignment with a green line. However, I can't see that feature anymore, it just happened since yesterday. very frustrating. Is this a bug, or is this due to some settings issue?

    1 vote

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  19. Artboards and arrowheads disappear

    Mac OSX 10.13.6 Illustrator 24.0 Creative Cloud
    Opened a file
    strokes with arrowheads to be strokes and artboards that were present when the file was closed to still be there.
    Strokes were dropped to shapes and grouped and the artboards were gone.

    I've seen this before and I can't figure out why it's happening. I have a file that I just worked in a few days ago and now when I open it, all the strokes I had with arrowheads are broken down into a shape for the line and a shape for each arrowhead and then the whole thing…

    1 vote

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  20. alt drag art boards not working STILL

    this is still not working. Now and again it does, then it doesn't again. It doesnt' copy the art board.
    I can't see how to even check on my previous but reports, or find other ones I've voted for, I don't understand this process. Please will you fix it?

    1 vote

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