Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
339 results found
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Can't open AI files until I delete settings
Every time I try to open a file, I get the beach ball of death...spinning forever.
I've discovered the only way to get illustrator (beta or release versions) to open a file again is to delete the settings in the Library and restart AI/Users/<username>/Library/Preferences/Adobe Illustrator version-number Settings
2 votes -
Artboard units still not working (illustrator 26.0.2)
Artboard units are stuck to pt, when it is supposed to be pixels set in preferences.
It's so basic, yet buggy. Artboards units are broken for several illustrator versions now, despite the claim of Adobe to have "fixed this problem in the new updated version of Illustrator"...
3 votes -
Cannot move artwork with artboard
Artwork only moves with artboard when duplicate action is used. Nothing in layers or in file is locked.
3 votes -
大きなキャンパス時にピクセルビューにすると、カーソルキーでのオブジェクト移動時に10pxづつ動いてしまう
M1 Mac mini OS 12.1 / Illustrator 26.0.2
手順
大きなキャンパスでデータを作成
既存デザインデータを貼り付け
ピクセルビューで作業
ピクセル吸着モードで作業
キーボードのカーソルキーの左を押す想定していた結果
環境設定では0.2pxに設定されているので、
1pxづつオブジェクトが移動するはずですが、10pxづつ動いてしまうようです。
大きなキャンパス時にピクセルビュー+ピクセル吸着モードにすると、カーソルキーでのオブジェクト移動時に10pxづつ動いてしまうようです。
4 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告内容の現象は、表示メニューの「ピクセルにスナップ」がトリガーになっているようです。
macOS と Windows 両方で再現しました。
修正などの開発進捗がありましたら、こちらでご報告いたします。
よろしくお願いいたします。
Illustrator チーム
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Update 25.2.2 closes all the tabs instead of one tab at a time
Just after downloading the latest update, instead of closing one tab/page at a time, Illustrator started to automatically close every single opened page. It's happening with both Command + W and via the close button at the top of the page.
Please advise.
Joanna
12 votesI am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Ouvrir fichier
Illustrator n'ouvre pas la fenêtre du document mais le considère néanmoins comme ouvert, il faut redémarrer Illustrator pour que la fenêtre puisse apparaitre.
1 vote -
Brush strokes get displaced from their paths in large canvas documents
I found a bug that affects the placement of stroke art in relation to its stroke path. When creating a document that needs a canvas that's larger than 227" it results in paths being offset from their original path without any additional effects. When creating a document that has a 227" canvas the stroke art is correctly aligned to their path.
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Screen Shot 2022-12-08 at 12.11.30 PM.png 80 KB -
Screenshot 2021-03-29 at 20.17.51.png 164 KB -
Large Canvas Art Brush.ai 97 KB -
Screenshot 2020-11-17 at 10.17.43.png 290 KB -
Screenshot 2020-11-17 at 10.17.43.png 290 KB -
Screen Shot 2020-10-22 at 10.55.36 AM.png 297 KB -
Screen Shot 2020-10-22 at 10.55.36 AM.png 297 KB
37 votes -
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Zoom difetto
Con l'aggiornamento del sistema operativo Mac OS 12 non si riesce ad avvicinare con lo zoom, il valore dipende dal file da 400%, si files più leggeri si arriva a 600%
Questo tenendo la risoluzione dello schermo alla massima risoluzione mentre se si scende come risoluzione a 2k il problema non si presenta. Sia con Illustrator 2021 che con il 20222 votes -
スタート画面に表示されるプリセットの修正要望
Illustratorのバージョン：25.2.1（macOS ,Bigsur）
スタート画面のプリセットの修正をお願いします。・「A4」の単位の表記をmmに修正してほしい
・「はがき」のカラー設定をRGBからCMYKにしてほしい17 votesI am happy to share that we have fixed this bug in our latest release – 26.0.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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「すべてのアートボードを再配置」を間隔がアートボードが隙間なく隣接する形で適用したのちに、アートボードを新規作成すると強制終了する。
オペレーティングシステム windows 10 Home 19042.1083
Illustrator 25.4.1再現手順：
1.アートボードを2つ以上作成
2.アートボードウインドウの「ずべてのアートボードを再配置」にて間隔を裁ち落としが重なる形で、完全に隣接する値で適用する。（裁ち落としが四方3mmであれば、間隔は-6mm)
3.アートボードウインドウの「新規アートボード」ボタンにてアートボードを作成する。
4.Illustratorが強制終了する。アートボード間に少しでも隙間がある場合は再現せず。当方の環境では同様の手順で例外なく強制終了しました。
よろしくお願いします。
2 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただきました問題について検証した結果、以下の条件で Illustrator がフリーズする現象を確認いたしました。
複数アートボードを再配置する際に、アートボードエリアの間隔を「0mm 以下」に設定し、その後、新規アートボードを追加するとフリーズし応答しなくなる。
裁ち落としの有無に関係なく、アートボードエリアが重なる設定だと発生します。
Illustrator ver.25.4.1、ver.24.3 の macOS と Windows の両方で再現いたしました。今後、追跡調査を行います。
開発に進捗がありましたら、こちらでご報告いたします。よろしくお願いいたします。
Illustrator チーム -
Zeichenfläche beginnt nicht bei x0 y0
- MAC OS BIG SUR 15.5.1
- Illustrator CC 25.4.1
Wenn ich mehrere Zeichenflächen in einem Dokument anlege, so beginnt NUR die erste Zeichenfläche bei x0 und y0.
Auf den anderen Zeichenflächem befinden sich die Elemente außerhalb dieser Parameter.
Man muss dann umständlich die Abstände ausrechnen, wenn man Objekte vom Nullpunkt ausgehend ausrichten möchte.
Das Problem gibt es in den älteren Versionen nicht!Jede Zeichenfläche hat einen eigenen Nullpunkt unabhängig wo diese im Dokument platziert ist.
Außerdem gab es in älteren Versionen beim Verändern der Werte einer Zeichenfläche immer eine Vorschau (welche sehr praktisch und hilfreich ist), wohin sich die ZF verschiebt…
1 vote -
3 votes
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Artboard modification gets applied to the wrong artboard
When trying to modify a selected artboard, Illustrator is applying it to another artboard (previously selected) instead.
It did it for naming the artboard but also scaling it to the illustration.
Manually scaling works.1 vote -
Can't delete artboards
Can't delete artboards in latest beta with latest macOS beta when using the backspace key and the artboard selection tool.
2 votes -
Artboards with the same number / missing number
In the artboards menu, two have the same number, and so one cannot access or export one of those two artboards (see the attached photo, with two artboards labeled "9")
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%E5%90%8D%E7%A7%B0%E6%9C%AA%E8%A8%AD%E5%AE%9A%201.png 12 KB -
Captura%20de%20Tela%202025-11-18%20a%CC%80s%2014.40.22.png 473 KB -
Screenshot%202025-11-16%20at%208.54.27%E2%80%AFPM.png 44 KB -
Screenshot%202025-10-29%20102345.png 9 KB -
Captura%20de%20pantalla%202025-09-18%20a%20la(s)%202.44.41%E2%80%AFp.m..png 980 KB -
Captura%20de%20pantalla%202025-09-18%20a%20la(s)%202.44.36%E2%80%AFp.m..png 256 KB -
Screenshot%202025-09-10%20at%2020.26.01.png 18 KB -
Screenshot%202025-08-27%20at%209.06.57%E2%80%AFAM.png 12 KB -
Screenshot%202025-07-31%20at%204.09.06%E2%80%AFPM.png 48 KB -
erro.png 14 KB -
Screenshot 2025-04-16 at 2.32.56 PM.png 40 KB -
Illustrator Artboard NIGHTMARE.jpg 207 KB -
Screenshot 2025-03-05 at 2.06.43 PM.png 4823 KB -
Screenshot 2025-03-05 at 2.06.13 PM.png 50 KB -
Screenshot 2024-10-01 at 1.22.49 PM.png 8 KB -
2024-09-13_144336.png 14 KB -
Снимок экрана 2024-07-08 в 12.21.39.png 78 KB -
Screenshot 2024-06-12 at 17.23.16.png 8 KB -
Screenshot 2024-06-12 at 17.22.59.png 8 KB -
Screenshot 2024-06-12 at 17.23.09.png 9 KB -
Screenshot 2024-06-12 at 17.22.48.png 32 KB -
bug.png 77 KB -
artboard missing no.png 171 KB -
微信图片_20231207092115.png 207 KB -
Screenshot 2023-12-05 at 8.24.06 PM.png 24 KB -
Screenshot 2023-12-05 alle 11.09.01.jpg 121 KB -
Screen Shot 2023-11-07 at 10.56.59 AM.png 39 KB -
WX20231024-172247@2x.png 153 KB -
Illustrator_yOBuQ36FzV.png 9 KB -
Screen Shot 2023-07-12 at 11.45.29.png 26 KB -
Screenshot 2023-07-10 at 4.59.28 PM.png 20 KB -
スクリーンショット 2023-06-29 15.37.47.png 43 KB -
Screenshot 2023-06-22 124403.png 409 KB -
Screen Shot 2023-05-25 at 10.01.07.png 132 KB -
Screenshot 2023-05-15 at 11.26.46 AM.png 227 KB -
AutomaticNumberingArtboards.png 78 KB -
Screen Recording 2023-04-29 at 10.33.43 AM.mov 28577 KB -
Screen Shot 2023-04-29 at 10.19.07 AM.png 308 KB -
Screen Shot 2023-04-29 at 10.18.48 AM.png 81 KB -
Screenshot 2023-04-03 alle 16.23.00.png 123 KB -
Screenshot 2023-01-13 at 16.31.39.png 1178 KB -
Schermafbeelding 2022-12-15 om 22.10.01.png 44 KB -
Capture d’écran 2022-12-04 à 13.34.34.png 93 KB -
Screen Shot 2022-08-31 at 6.40.56 pm.png 40 KB -
Capture.jpg 432 KB -
截屏2022-07-18 17.56.32.png 1010 KB -
illust.png 979 KB -
prancheta duplicada22.png 173 KB -
スクリーンショット 2021-11-12 130021.jpg 77 KB -
スクリーンショット 2021-11-12 150754.jpg 67 KB -
WX20210623-111018@2x.png 14 KB -
Screen Shot 2021-06-03 at 7.08.46 pm.png 30 KB -
Screen Shot 2021-05-26 at 7.27.03 PM.png 78 KB -
Screenshot 2021-03-02 191209.png 245 KB -
Screenshot 2021-03-02 191209.png 245 KB -
Screenshot_2.png 7 KB -
Artboard Bug.png 516 KB -
Screen Shot 2020-12-07 at 8.02.55 am.png 50 KB -
Captura de ecrã 2020-11-20 150253.png 4 KB -
Screen Shot 2020-11-09 at 1.59.27 PM.png 18 KB -
Screen Shot 2020-09-04 at 10.12.38 AM.png 275 KB -
Screen Shot 2020-07-02 at 17.30.26.png 82 KB -
Screen Shot 2020-05-17 at 5.04.04 PM.png 18 KB -
Screen Shot 2020-04-15 at 12.23.26 AM.jpg 34 KB -
Screen Shot 2563-01-14 at 14.26.55.png 125 KB -
artboard glitch.jpg 77 KB -
Untitled.png 23 KB -
Screen Shot 2019-05-07 at 10.52.33 AM.png 10 KB -
Screen Shot 2019-04-23 at 4.32.46 PM.png 4072 KB -
Screen Shot 2019-04-23 at 4.31.56 PM.png 96 KB -
Screen Shot 2019-04-23 at 4.30.59 PM.png 95 KB -
Screenshot 2019-03-11 at 9.52.43 PM.png 110 KB -
AI_ArtboardBug.jpg 66 KB -
Artboards.jpg 116 KB -
Screen Shot 2018-08-24 at 12.00.01.png 14 KB -
Screen_Shot_2018-06-12_at_5.00.05_PM.png 61 KB -
2018-06-10_at_17-13-21.mp4 1055 KB -
page-number.png 201 KB -
Screen_Shot_2018-02-01_at_11.57.25.png 18 KB -
AI-Artboards.png 16 KB -
Screen_Shot_2018-01-19_at_2.15.50_PM.png 151 KB -
Screen_Shot_2018-01-02_at_14.53.33.pdf 158 KB -
Screen_Shot_2018-01-02_at_14.53.33.pdf 158 KB -
Screenshot_(2).png 16 KB -
ILLUSTRATOR_ARTBOARD_BUG.jpg 750 KB -
2017-10-25_2338.png 34 KB
220 votes -
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PDFs saving two pages when I only have one artboard
Every time I save a pdf, the resulting file has two pages even though the document only has one artboard.
Windows 10 64 Bit / Illustrator 2022 (26.0.1)
1 vote -
Artboard Options - Constrain Proportions Bug (Illustrator v25.4.1)
When I make an additional artboard using Shift + O, I click then drag the new artboard and when you hold Shift it constrains the new board to the same as the board made previously, like a rectangle. Holding Shift should make a square.
This issue occurs regardless of the Constrain Proportions box being checked or not.
2 votes -
Problemas ao tentar duplicar um artboard
Hoje comecei a ter problemas ao tentar duplicar um artboard no illustrator, arrastando junto a tecla ALT. O programa está atualizado e mesmo reiniciando-o, o erro permaneceu (imagem 1). Ao tentar copiar e colar, deu outro erro (imagem 2).
1 vote -
Rotated Artboard
BUG: Some how the artboard is rotated and unable to keep it straight. The entire document is rotated and it is difficult to work that way. Can this be fixed ASAP?
Mac OS: 11.4 (20F71)
Illustrator Version 25.3.12 votesIllustrator can rotate the view. Perhaps you accidentally did that with adding Shift while panning with Space held?
It can be reset with the field in the bottom left corner, next to Zoom level, or with the View > Reset Rotate View command.
You can read more about rotating the view here: https://helpx.adobe.com/illustrator/using/rotate-view.html
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Convert to Artboards doesn't work if there are Sublayers on the same Layer
I get the following error message when I try to convert a Rectangle to an Artboard when the rectangle exists on a layer that also contains a Sublayer:
"To create Artboards, select non-rotated rectangles that are not clipping masks."
OS: macOS Big Sur Version 11.5
Illustrator Version 25.4
2 votes
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