Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
358 results found
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It just crashed
It just crashed.
I was doing my 2 month-deadline project and it suddenly crashed and didn't even saved the file. My deadline is tomorrow.
2 votes -
New Artboard Paste in Front Fails and Select Artboard Fails in Artboards panel
Illustrator 29.6.1 - Mac
When starting with more than one artboard.
If you select all objects on an artboard. Copy.
Then make a new identical artboard in another position to the artboard you copied artwork from, you cannot select the new artboard and paste in front.
I suspect it is a bug how illustrator keeps track of how many artboards it has because the name is always artboard [number] and the new artboard number in the name is always incorrectly one higher than the actual number.
You can no longer select an artboard in the Artboards panel and select objects…6 votes -
Fehler: Zeichenfläche verdoppelt beim Anpassen an Grafik
Windows 11 Pro, AI.30.2.1.. ich markiere meinen Pfad und öffne "Zeichenflächen". Ich wähle "An ausgewählte Grafik anpassen". Bestätige. Nun sollte Zeichenfläche 1 eine neue Größe haben.
Währenddessen wird die Zeichenfläche verdoppelt und eine Zeichenfläche 2 erzeugt.
Der Fehler tritt nicht auf, wenn man sehr lange wartet zwischen den Arbeitsschritten. Also ca. das Fenster 1 Minute geöffnet lässt.Das Problem besteht seit ein paar Tagen. Eigentlich sollte die Zeichenfläche nur angepasst werden, nicht verdoppelt.
2 votes -
Unable to open old ai or pdf files
Mac OS Tahoe, Ai version 30.1. <-- just updated 12/22/25
I cannot open complete, editable Ai or PDF files created in older previous Ai versions. A message appears that Illustrator could only partially read the file. If I continue it creates a file that cannot be edited. Opening and editing files is CRITICAL to our print shop business.3 votes -
Delete Artboard should not spam in History when only one artboard remains
While deleting artboards rapidly works now s it should, I can’t but notice that even when the only artboard is left, the Delete Artboard command and step still fires up and pollutes the History panel. With the only artboard left the command should just do nothing (until Ai team decided to invent the artboardless canvas and break all the things).
4 votes -
Dateien sind verloren gegangen
Ich habe von 16.40 Uhr bis 19.30 Uhr alle meine Fortschritte verloren, aufgrund eines nicht erklärbaren Fehlers. Ich bitte dringend um die Wiederhersetllung dieser Dateien!
2 votes -
Thumbnails & Quicklook preview has incorrectly positioned pictures.
29.8.1 thumbnails und Apple Quicklook show previews with incorrectly positioned pictures. This was a bug present in earlier versions, but in the actual documents.
After fixing it inside of Ai, the bug is now in thumbnails & Quicklook.3 votes -
Color management keeps getting activated when opening files with placed images
When opening Illustrator file with placed file containing color profile Illustrator automatically actives custom color management profiles even if previously color management was deactivated.
OS version: macOS 15.7.4, Illustrator version: 30.5.1
Steps to reproduce:
With no document open, set color management settings to "Emulate Illustrator 6.0" to deactivate color management.
Create new document, add an image with an embedded color profile, save the file and close it.
Expected behaviour:
On reopening the document the existing color management setting is honored (stays set to "Emulate Illustrator 6.0"), and no query is made to provide color profile settings for the opened file.
…
1 vote -
Hitting Tab key after changing artboard name in Artboard palette
If I rename an artboard in the Artboards palette and press tab (e.g. to rename the next artboard), the new name only changes in the Artboards palette.
The artboard name visible on the canvas, and the one used when exporting files, is still the old name.
If I press the Return key after making a name change in Artboards palette it works as expected.
Would like to be able to Tab through the list and make changes.
Illustrator v30.1, MacOS 26.1
3 votesThe fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.
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Duplicating Artboard will unlock and show locked and hidden elements.
When using the Artboard Tool and clicking on a + sign next to an artboard while holding the Alt/Option key to duplicate an artboard with its contents, Illustrator will Show and Unlock all hidden and locked objects/layers.
It does this only the first time, when using Undo and trying again it works correct.
See: https://community.adobe.com/t5/illustrator-discussions/why-does-illustrator-switch-hidden-layers-back-on-and-unlock-them-when-duplicating-an-art-board/m-p/15455446#M4498383 votesThe fix is pushed into the latest Prerelease build and is scheduled to get shipped into the next general build
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定規の設定を0にすると次回開いた時にズレる / If you set the ruler to 0, it will be misaligned the next time you open it
最新リリースバージョン「ver.26.2.1」にて、定規の0基準の設定されていないファイルを開いて、その中で0基準を設定後、保存してファイルを閉じた後、そのファイルを開くとデータの一部がズレた状態(トンボなどとそれ以外のいくつかのオブジェクトだけ勝手に動いた状態になってしまいます。
途中の段階で別名保存したPDFは問題なく開けます。
入稿データ等の場合かなりマズい状態です。2 votesThe issue has been reported to be fixed in 29.8.1 build. Please update, test, and comment back if it truly is
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Illustrator on iPad crashes
J'ai un Ipad 9ème Génération version 26.4.2 , quand j'essaye d'ouvrir un fichier qu'il soit existant ou nouveau Illustrator crash. Sur mon PC le logiciel fonctionne correctement tant dis que photoshop et les autres logiciels de la suite adobe fonctionne également sur la tablette. Ce n'est pas la première fois que ce bug arrive. Quelqu'un aurait une solution ? Merci
1 vote -
Text Import Options dialog shows up when I try top open my working file
This dialogue box opens, but my working file is not visible, pls help
2 votes -
Crash on new artboard
Every time I click on the "+" under my artboards window, it crashes. I have 24 artboards already, and if I duplicate one using Option click drag, it seems ok. But New Artboard crashes again and again.
MacOS 15.5
Illustrator 29.5.13 votes -
Duplicate Artboards will always fail if even one artboard exists near the right edge of the canvas
en
Duplicating an artboard using the Duplicate Artboards command in the Artboards panel will fail if one of the artboards in the document is near the right edge of the canvas and the new artboard is at coordinates that extend beyond the canvas.
It is not possible to duplicate the artboard by wrapping it in the Y direction. Therefore, when such artboards are in the document, it will never succeed.
The expected behavior is that Duplicate Artboards will also do so, since you can copy and paste artboards and New Artboard will generate them with a wrap around.
Environment
- macOS…
7 votes -
Use Artboards option disabled when exporting as PDF – even in new multi-artboard documents
Description:
In the current Illustrator version, the ‘Use Artboards’ checkbox in File ▸ Export ▸ Export As... ▸ PDF is greyed out and cannot be selected.
This happens even in a new document with multiple artboards (e.g. 3 pages with simple shapes).Steps to reproduce:
1. Create a new document with 3 artboards
2. Add simple objects on each artboard
3. Go to File ▸ Export ▸ Export As… ▸ Select PDF
4. → “Use Artboards” option is greyed outExpected result:
“Use Artboards” should be selectable so that Illustrator exports each artboard as a separate PDF file.Actual result:…
2 votes -
New document page dimensions resetting as I'm typing them
Create a new document, type in desired page width, press tab to go down to the height field and suddenly it's reverted back to what was in those fields previously. Have to go back and re-enter the correct dimensions.
There is a 2-page discussion about it here, including someone's video capture of it on page 1:
Been having the same issue here for a little while. Just been dealing with it, but it's rather frustrating.
I'm on Windows 10, 22H2, Illustrator 29.2.1 (64-bit).
12 votes -
Files won't actually save until closed.
Illustrator 29.8.1
When either choosing the 'save' command from the file menu, or hitting 'command+s' the saving text flashes in the filename of the tab, but the file does not actually save and it continues to have the unsaved changes asterisk there as well.
The only way to save and get the currently open file to save/update is to try and close the file, and then save through the 'you have unsaved changes' window that pops up before closing.
Please fix this, I have several operations in my workflow that require uploading a file I'm currently working on to an…
2 votes -
Artboard renaming doesn't work
When I rename an artboard, either through clicking the artboard name above my graphic, or by going through the Artboard properties panel, I change the artboard name, then save the document, and close it. When I reopen the document the previous artboard name is there, the new one wasn't saved. This happens in an .ai and .svg file.
(The webform for submitting ideas doesn't let me upload .ai or .svg files.)1 vote -
Unable to create new file, have to restart software
As title, unable to create new file, have to restart software every time
2 votes
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