Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
346 results found
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Moving an artboard using the Artboard Tool moves non-overlapping paths and shapes in adjacent artboards
Moving an artboard should only move paths and shapes within the artboard and paths and shapes overlapped from other artboards. If possible, overlapped paths and shapes should only move if a majority is in the selected artboard.
1 vote -
With GPU acceleration on, click on rule when an art-board is under this rule, the art-board becomes active.
No problem if GPU is Off.
- Create a document with 2 art-boards,
- Show rules and switch to art-board rules (Display/Rules/),
Click on a rule when an art-board is under this rule, the art-bord under the rule become the active art-board. This is not the expected behavior.
On the other hand, the behavior is correct when GPU acceleration is off.1 vote -
Illustrator CC thumbnail on preview mode not working properly with rectangle artboard
Illustrator CC2019, thumbnail shows artboard just properly on square shape not the rectangle one
Got a white line on the right side of the thumbnail (preview mode)
I'm working on Windows 10 RAM 8.00 GB
64 bit Operating System, x64-based processor
Intel(R) Core(TM) i5-2400 CPU1 vote -
macOS Mojave-10.14.6 / Adobe Creative Cloud, Illustrator CC 2019
Though item on art board is activated by selection tool it shows no indication of being hi lighted. There are no corner control buttons and no outlines on the perimeters of object. I see no reference to the situation in the menu.
1 vote -
Multiple DXF conversions overwrite other artboards
On my iMac with OSX Mojave.
If I import 2 dxf files for conversion and leave their tabs available, the next to be imported overwrites the second tab placing the image on top of what is already there and then proceeds to open the 3rd tab with a blank Artboard.
In the attached screenshot, the overplayed image is with red lines, the original image on that tab is in black lines
1 vote -
Different size of postcard preset in the home about Japanese version
Illustrator that is Japanese version has different size of postcard preset in the home.
In the home screen, postcard preset written in "100 X 148mm" but that preset becomes other sizes (197.56 X 101.6 mm）.
I want to fix it.
1 vote -
Most recent changes not showing when opening up the PDF file in updated CC
I have the most updated Adobe Illustrator. When someone is using an older version of CC and I open up the saved PDF file in my updated version, it doesn't show the changes that were made to the PDF file by the someone that has the older version of CC.
I even had them try adjusting the settings in the PDF such as, "smallest file size", "optimize for web", "Illustrator Default", etc..but no luck.
1 vote -
PDFs made in CC versions are much larger than ones generated in CS6
In addition to the JPEG issue, there is the problem that vector files are often almost 10x the size as exactly the same file in CS6.
I reported this over a year ago.
Sloppy coding?
1 vote -
Sudden jumps to maximum magnification level when zooming in
Not clear what category this falls into.
Problems new to CC:
When zooming-in incrementally (Command-Spacebar, click), Illustrator frequently "jumps" straight to maximum magnification, forcing me to have to "zoom" back out to the desired magnification or even just to get my bearings and figure out where in the document I am.
This is very disorienting, and frustrating and bad for productivity.
1 vote -
New Document > Bleeds behaving strangely
- In the New Document window, begin by unlinking the bleed settings.
- Set your top bleed to any non-zero value.
- Click the link to re-link the bleed settings. All 4 settings will appear to change automatically, to match the top bleed set in step 2.
- Click OK
Unexpected result: A new document appears with only a top bleed, instead of matching bleeds on all 4 sides.
Tested with the same results on Mac and Windows, both running Illlustrator 23.0.3
EDIT: Sorry, just realised I hadn't specified, this error is in the legacy New Document window, not the new one.
1 vote -
New Document Delay
When creating FILE > New… the 'New Document' pop-up appears immediately, but it's blank and the content/fields don't display for a good 7-8 seconds later.
I expect this to be visible immediately. I know there was a similar issue in Photoshop CC that you could avoid by using a legacy New Doc preferences.
Illustrator CC 23.0.2 on Mojave OSX 10.14.5
1 vote -
EPS Saving
Whenever I try saving a file as an EPS one, it continuously keeps separating my art boards into their own files, when I need them to stay in one sole file (as it should). This has happened on my personal macbook and the one I use at work various times and is setting back print jobs. Can we go back to retaining files on one until specified to not?
1 vote -
Option+Drag with Artboard tool to duplicate Artboard copies art twice and drags places in the opposite direction
When I Option(Alt)+Drag to duplicate an artboard. Illy places another copy of the boards artwork on the opposite side of the original artboard.
It's happening in Illustrator CC 2019 (23.0.3)
I'm on a 2017 iMac running:
MacOS Mojave 10.14.4Please see the attached video.
1 vote -
HDTV 1080 preset has a PAR of 1.33
When the HDV 1080 and HDTV 1080 document presets were combined the HDTV pixel aspect ratio never changed from 1.33 to 1. The HDTV 720 has the proper square PAR, but the 1080 still has the old HDV one. This is only a cosmetic issue, as it affects the AI ruler, but not the shapes created or when art is imported into after effects, but it is still wrong when you're trying to measure distances using the Guide Ruler.
1 vote -
Crash on File open/save while iCloud is running
Here's the rant part:
"2 days of productivity down the toilet, thanks Adobe. People use network drives. Deal with it."But on to the issue....
Flying along for the past month on a new MacBook Pro working on various projects. Most of the projects end up on a network drive. iCloud (so I can switch to desktop quickly), Google Drive for collaboration and distribution.All has been working up until 4 days ago. Illustrator decides to crash/hang when I go to open any file, local or network. This project has a LOT of components to it, Illy files, PSDs, After…
1 vote -
pasted guides are checked against the drawing area
While pasting artwork (CMD-V) which is copied from another Illustrator document and includes guides, I often get the warning seen in the screenshot.
This happens only because of the guide.
After pasting in place (CMD-F) I can move the artwork around w/o the guides being checked against the drawing area.Imo the guides shouldn't be checked against the drawing area while pasting.
1 vote -
Crashing when Creating New Anything
For some reason whenever I try to create a new document in Illustrator, it buffers and inevitably crashes. At first I believed it to just be our school server (as it crashed a few days ago) but it's affecting all of the computers in every single classroom I've been in.
The program will open and then the screen pops up with "Create New" in the center.
I click on the button and it brings up the file sizes and the measurements like normal but when I click on "Create", the program buffers and a notification will pop up stating that…1 vote -
Undo command and Hide
Undo command ignores whether or not objects are hidden. Rather, Undo command does not undo hide/unhide, so hidden objects are moved or modified, depending on what is being undone, while hidden.
1 vote -
"Current proportions" option missing from Illustrator CC 2019
LEFT (Screenshot from a tutorial): The "Current proportions" option is visible under Artboard Options window.
RIGHT (Screenshot from my desktop): The "Current proportions" is missing.Please let me know how to enable this option.
1 vote -
Linked image file cannot be deselected
I have an infuriating problem with selected linked files that's been going on for years now.
If a linked file becomes selected (often by dragging within it's area to select other items) it is then impossible to deselect it again. I generally work with the Path Selection Only option on but a link often gets selected anyway and then this problem occurs. It's usually necessary to close the document to get out of it.
Occasionally, deselecting the file in the links panel used to work, but this problem has generally got worse. It sometimes results in editing an item unintentionally.
…
1 vote
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